Black Box SERVSWITCH PANTHER KV1108A User Manual
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Black Box SERVSWITCH PANTHER KV1108A User Manual

Black Box SERVSWITCH PANTHER KV1108A User Manual

Black box switch user manual
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ServSwitch Panther
CUSTOMER
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
SUPPORT
FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
INFORMATION
Mail address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com
JUNE 2004
KV1108A
KV1116A

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Summary of Contents for Black Box SERVSWITCH PANTHER KV1108A

  • Page 1 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) SUPPORT FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 INFORMATION Mail address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.com JUNE 2004 KV1108A...
  • Page 3 Welcome to the ServSwitch Thank you for purchasing a BLACK BOX® ServSwitch Panther! We appreciate your business, and we think you’ll appreciate the many ways that your new ServSwitch Panther will save you money, time, and effort. That’s because our ServSwitch family is all about breaking away from the traditional, expensive model of computer management.
  • Page 4 FCC INFORMATION FEDERAL COMMUNICATIONS COMMISSION CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a...

  • Page 5: Instrucciones De Seguridad

    Normas Oficiales Mexicanas (NOM) Electrical Safety Statement INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3.
  • Page 6 SERVSWITCH PANTHER 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
  • Page 7 EUROPEAN UNION DECLARATION OF CONFORMITY This equipment has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in the European standard EN55022 These limits are designed to provide reasonable protection against harmful interference.

  • Page 8: Table Of Contents

    3.5.2 Connecting a USB SAM ... 12 Connecting the CAT5 cables... 13 Connecting the KVM console ... 13 Connecting the power supply... 13 Resetting the Switch... 13 3.10 Avoiding general rack mounting problems ... 14 3.10.1 Elevated operating ambient temperature ... 14 3.10.2 Reduced airflow ...
  • Page 9 Tuning – F5... 25 4.25 Moving the label – F6 ... 26 Troubleshooting ...27 Calling Black Box ... 27 Shipping and Packaging... 27 Upgrading the firmware ...28 System requirements for the ServSwitch Panther Update software ... 28 Connect the ServSwitch Panther System ... 28 Installing the software ...

  • Page 10: Introduction

    SERVSWITCH PANTHER 1. Introduction Access and control multiple multi-platform computers from one Keyboard Video Mouse (KVM) console with the ServSwitch Panther system. The ServSwitch Panther comes in 8 and 16 port models. Connect up to 8 computers to the 8 port model, and up to 16 to the 16 port model.

  • Page 11: Complete Package

    • Rack mount kit for the ServSwitch Panther (KV11RM) 2.1 Additional items needed 1 Server Access Module (SAM) and CAT5 cabling per attached server or switch. The SAMs come in two different models: • SAM PS/2 (KV1120A) for PS/2 servers •...

  • Page 12: Installation

    SERVSWITCH PANTHER 3. Installation 3.1 The ServSwitch Panther system configuration Figure 1 illustrates the basic configuration of the ServSwitch Panther system. Computer 1 ServSwitch Panther COMPUTER POWER 100-250 VAC 50/60 Hz Figure 1 The ServSwitch Panther system configuration 3.2 The ServSwitch Panther models Figure 2 illustrates the front panel of the ServSwitch Panther 16 port model.

  • Page 13: Pre-Installation Guidelines

    POWER 100-250 VAC 50/60 Hz Figure 3 ServSwitch Panther 16 port rear panel 3.3 Pre-installation guidelines • Switch off all computers • Place cables away from fluorescent lights, air conditioners, and machines that are likely to generate electrical noise •...

  • Page 14: The Sams

    SERVSWITCH PANTHER 3.5 The SAMs The SAMs draw their power from the computer’s keyboard port (SAM PS/2) or from the USB port (SAM USB). 3.5.1 Connecting a PS/2 SAM Figure 5 illustrates the SAM. To connect the PS/2 SAM: 1. Connect the Screen connector to the computer’s Video card. 2.

  • Page 15: Connecting The Cat5 Cables

    Use only power cord supplied with the unit. 2. Switch on the computers. 3.9 Resetting the Switch To reset the Switch press the 2 front panel Select buttons simultaneously. The SAMs are unaffected by this reset. Resetting can also be performed through the software – explained later.

  • Page 16: Avoiding General Rack Mounting Problems

    Use the L-shaped brackets and screws provided to mount the ServSwitch Panther on a server rack as illustrated below. COMPUTER POWER 100-250 VAC 50/60 Hz Figure 7 Connecting the L-shaped bracket Insert screws to connect to Switch side panel Insert screws to connect to rack...

  • Page 17: Cascading Servswitch Panthers

    To cascade 2 or more ServSwitch Panthers follow the connections as illustrated in the figure below. Setting the different OSD display hotkeys is explained on page 19 below. BlackBOX ServSwitch Panther Set Switch COMPUTER POWER 100-250 VAC 50/60 Hz To SAMs...

  • Page 18: Operating The System

    When switching computers the illuminated LED of the top bank indicates which computer is currently selected. 4.1 The keyboard hotkeys To switch to the next computer forwards press Shift then, +. Release Shift, before pressing +. To switch to the next computer backwards press Shift then, -. Release Shift, before pressing -.

  • Page 19: Navigating The Osd

    4.3 Navigating the OSD To navigate up and down use the Up and Down arrow keys. To jump from one column to the next (when relevant) use the Tab key. To exit the OSD or return to a previous window within the OSD press Esc. 4.4 Selecting a computer To select a computer: 1.

  • Page 20: Security

    SERVSWITCH PANTHER Figure 11 The General Settings window From this window you can do the following: 4.7 Security The OSD comes with an advanced password security system that contains 3 different security levels. Each security level has different access rights to the system. These levels are as follows: 4.7.1 Administrator (Status A) The Administrator can:...

  • Page 21: Activating Password Protection

    4.7.4 Activating password protection By default OSD access is not password protected. Only the Administrator can password-protect the OSD or disable password protection. To do so: 1. In the General settings window navigate to the Security line. 2. Press the Space bar to toggle between Security On and Off. The password box appears.

  • Page 22: Serial Port

    4.12 Editing the Switch name You can substitute up to 18 characters in the line. A space constitutes a character. When there is more than one switch in the system give each Switch’s OSD a different name. 4.13 F7 Defaults Press F7 to return the OSD to the factory default settings.

  • Page 23: The Ports Settings

    4.14 The Ports settings In the Settings window navigate to the Ports line and press Enter. The Ports settings window appears see Figure 12. Figure 12 Ports Settings window 4.15 Editing the computer name In this window you can edit the computer names with up to 15 characters. To erase a character: Select it and press the Space bar.

  • Page 24: Adding/Changing A Hotkey (Hkey)

    The hotkeys can be any of the choices as set out above on page 19. To add/change a hotkey: 1. On the line to which the Switch is connected, press Tab to jump to the HKEY column. 2. Toggle between the options using the Space bar.

  • Page 25: Users

    To set the above periods: 1. On the desired line press Tab to jump to the desired column. 2. Place the cursor over one of the 3 digits and type a new number. Enter a leading zero where necessary. For example, type 040 for 40 seconds. Typing 999 in the LBL column displays the label continuously.

  • Page 26: Security

    SERVSWITCH PANTHER To give each user the desired access level: 1. Navigate to the desired computer line and User. 2. Toggle between the options using the Space bar. 4.21 Security In the Settings window navigate to the Security line and press Enter. The Security settings window appears see Figure 15.

  • Page 27: Scanning Computers- F4

    Figure 16 The HELP window All the functions set out in the Help window are performed from the Main window. The Help window is merely a reminder of the hotkeys and their functions. 4.23 Scanning computers– F4 Where necessary adjust the scan time in the Time Settings window, see above. To activate scanning: 1.

  • Page 28: Moving The Label - F6

    SERVSWITCH PANTHER Note Picture quality is relative to distance. The further away a remote computer is from the ServSwitch Panther, the lower the image quality, and the more tuning needed. So place the higher resolution computers closer to the manager unit. 4.25 Moving the label –...

  • Page 29: Troubleshooting

    Package it carefully. We recommend that you use the original container. • If you are returning the unit, include everything you received with it. Before you ship a unit back to Black Box for repair or return, contact us to get a Return Authorization (RA) number. 5. Troubleshooting...

  • Page 30: Upgrading The Firmware

    SERVSWITCH PANTHER 6. Upgrading the firmware You can download the ServSwitch Panther Update software and the latest ServSwitch Panther firmware from our Web site: www.blackbox.com With the ServSwitch Panther Update software program you can upgrade the firmware for the: • •...

  • Page 31: Starting And Configuring The Servswitch Panther Update

    1. Start the ServSwitch Panther Update software. The ServSwitch Panther Update window appears. See ServSwitch Panther SAMs Status Figure 18 The ServSwitch Panther Switch Update window 6. Upgrading the firmware P 11 0 Computer screens appear here COMPUTER NetServer tc2100...

  • Page 32: Verifying The Version Numbers

    SERVSWITCH PANTHER The table below explains the functions of the buttons and boxes in the ServSwitch Panther Switch Update window. Button or Box Function Selects all SAMs Unselects selected SAMs Starts firmware download Displays the firmware version number Displays the hardware version number...

  • Page 33: The Osd Version Number

    SAM number. When “Not responding” appears, there is no computer connected, or it is switched off. 6.7 Updating the firmware Never switch off any computer connected to the ServSwitch Panther system during the updating process. 6. Upgrading the firmware Caution...

  • Page 34: Communication Error

    When updating a unit and a Communication Error message appears, do the following: Check that the Flash Upgrade cable’s RS232 connector is connected to the Switch’s Service connector. Check that the Flash Upgrade cable’s DB9F connector is connected to the computer’s DB9M Serial port.

  • Page 35: Electricity Failure

    Serial port, and avoids the need to shut down the computer. The Reset function does not affect the parameters of the unit settings. 6.8.1 Resetting the Switch or SAM units To reset the ServSwitch Panther or SAMs: 1. For the ServSwitch Panther, check the ServSwitch Panther Manager in the ServSwitch Panther box.

  • Page 36: Technical Specifications

    SERVSWITCH PANTHER 7. Technical specifications Operating Systems DOS, Windows (3X, 9X, 2000, NT4, ME, XP, 2003 Server) LINUX, UNIX, QNX, SGI, FreeBSD, BeOS, Open VMS, Novell 3.12-6, Alpha UNIX and HP UX PS/2, Wheel mouse, Intellimouse, 5-button mouse Mouse 1600x1200@75Hz Resolution Up to 33ft / 10m Transmission...
  • Page 37 PS/2 SAMs Connections HDD15 Keyboard/Mouse MiniDin6 RJ45 System Power From computer’s Keyboard port Product weight Shipping weight Dimensions 3.58 x 1.61 x 0.94in / 91 x 41 x 24mm 7. Technical specifications HDD15 RJ45 From USB port 0.23lb / 107g 0.66lb / 300g...
  • Page 38 SERVSWITCH PANTHER Black Box Technical Support COUNTRY WEB SITE / E-MAIL www.blackbox.com United States www.black-box.at Austria support@black-box.at www.blackbox.be support.nederlands@blackbox.be Belgium support.french@blackbox.be support.english@blackbox.be www.blackbox.dk Denmark blackbox@blackbox.dk www.blackbox.fi Finland tuki@blackbox.fi www.blackbox.fr France tech@blackbox.fr www.black-box.de Germany techsupp@black-box.de www.blackbox.it Italy supporto.tecnico@blackbox.it www.blackbox.nl Netherlands techsupport@blackbox.nl www.blackboxnorge.no...
  • Page 39 © Copyright 2004. Black Box Corporation. All rights reserved. 1000 Park Drive Lawrence, PA 15055-1018 724-746-5500 Fax 724-746-0746...

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