Symantec SIEM 9700 Series Hardware Installation Manual
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Symantec SIEM 9700 Series Hardware Installation Manual

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Symantec SIEM 9700 Series
Appliances Hardware
Installation Guide

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Summary of Contents for Symantec SIEM 9700 Series

  • Page 1 Symantec SIEM 9700 Series Appliances Hardware Installation Guide...
  • Page 2 Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This Symantec product may contain third party software for which Symantec is required to provide attribution to the third party ( Third Party Programs”). Some of the Third Party Programs are available under open source or free software licenses.
  • Page 3 Symantec Corporation 350 Ellis Street Mountain View, CA 94043 http://www.symantec.com...

  • Page 4: Technical Support

    The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates.
  • Page 5 Troubleshooting that was performed before contacting Symantec Recent software configuration changes and network changes Licensing and registration If your Symantec product requires registration or a license key, access our technical support Web page at the following URL: www.symantec.com/business/support/ Customer service Customer service information is available at the following URL: www.symantec.com/business/support/...
  • Page 6 Support agreement resources If you want to contact Symantec regarding an existing support agreement, please contact the support agreement administration team for your region as follows: Asia-Pacific and Japan customercare_apac@symantec.com Europe, Middle-East, and Africa semea@symantec.com North America and Latin America...

  • Page 7: Table Of Contents

    Chapter 1 Introduction ................9 About SIEM 9700 Series Appliances ..........9 SIEM 9700 Series appliance front and rear views ....... 10 Dimensions ................. 10 Panels, slots, and ports ..............11 SIEM 9700 Series appliance rear panel - details ......... 12 SIEM 9700 Series appliance control panel ........
  • Page 8 Chapter 6 Installing hardware into racks .......... 41 Installing the SIEM 9700 Series appliance guide rails ......41 Installing the SIEM 9700 Series appliance into a rack ......41 Chapter 7 Powering on the Symantec SIEM 9700 Series Appliances ..............43 Check before powering on ..............

  • Page 9: Introduction

    Enterprise. The differences in the SIEM 9700 Series appliance models are as follows: SIEM 9750 - contains no FC HBA card. SIEM 9751 - contains a 2-Port 8 Gb FC HBA card.

  • Page 10: Siem 9700 Series Appliance Front And Rear Views

    Introduction SIEM 9700 Series appliance front and rear views The SIEM 9700 Series appliance enclosure is 2U high. This device fits into a standard 19” rack. SIEM 9700 Series appliance front and rear views” on page 10. Dimensions” on page 10.

  • Page 11: Panels, Slots, And Ports

    Panels, slots, and ports Weight with drives: 32.2 Kg (71 lbs) approximate The installation height (the space occupied by a SIEM 9700 Series appliance in a rack cabinet) is 2U (1U = 44.5 cm). The appliance can be installed in a rack cabinet that is 48 cm (19 inches) wide and 100 cm deep (or deeper).

  • Page 12: Siem 9700 Series Appliance Rear Panel - Details

    About SIEM 9700 Series Appliances” on page 9. SIEM 9700 Series appliance rear panel - details This section describes SIEM 9700 Series appliance rear panel - details. SIEM 9700 Series appliance rear panel - details Figure 1-5 SIEM 9700 Series appliance rear panel description...
  • Page 13 Introduction SIEM 9700 Series appliance rear panel - details SIEM 9700 Series appliance rear panel description (continued) Table 1-2 Letter Description NIC2 (eth1) 100 Gbps Ethernet port NIC1 (eth0) 100 Gbps Ethernet port H and I USB ports DB-9 Serial B Connector...

  • Page 14: Siem 9700 Series Appliance Control Panel

    SIEM 9700 Series appliance control panel This section provides a physical view and technical specifications for the control panel in the upper right corner of front panel of the SIEM 9700 Series appliance. SIEM 9700 Series appliance control panel Figure 1-8...
  • Page 15 Introduction SIEM 9700 Series appliance control panel LED function (continued) Table 1-4 Letter LED function NIC 2 Activity Continuous green light indicates a link between the system and the network to which it is connected. Flashing green light indicates network activity.
  • Page 16 Introduction SIEM 9700 Series appliance control panel...

  • Page 17: Safety

    Chapter Safety This chapter includes the following topics: Safety overview Symbol conventions Identifier conventions Electrical safety Combustible gas Batteries Lasers User of optical fibre Hot line work Additional safety precautions Safety overview Before performing any installation or maintenance operation, learn the safety regulations of the site.

  • Page 18: Symbol Conventions

    Only specific supplements to standard safety precautions are provided. Personnel responsible for installing and maintaining Symantec products are required to understand the basics of standard electronic device safety practices. Training and qualification are required to learn the proper operating methods.

  • Page 19: Electrical Safety

    Indicates the ID number of the slot where the disk resides. Safety overview” on page 17. Symbol conventions” on page 18. Electrical safety This section describes electrical safety precautions against personnel and device damage during installation and maintenance of Symantec products. Symbol conventions” on page 18.

  • Page 20: High Voltage Precautions

    Safety Electrical safety High voltage precautions A high-voltage power supply provides power for the device. Direct or indirect contact (through damp objects) with a high-voltage power supply (including the main power in a building) can result in fatal danger. When installing the AC power supply, follow standard safety regulations. Personnel who install the AC power supply must be qualified to perform high voltage and AC operations.

  • Page 21: Power Cable

    Safety Electrical safety Power cable Do not install or remove a power cable with the power on. Even minimal contact between the core of the power cable and the conductor might generate an electric arc or spark, which can cause a fire or injury. Wrap bare wires of the power cable with insulating tape before connecting the cable to the power distribution cabinet.

  • Page 22: Combustible Gas

    Symbol conventions” on page 18. Batteries Follow the safety precautions for operating lithium (Li-ion) batteries against personnel and device damage during installation and maintenance of Symantec products. Be sure that you use correct replacement batteries. Otherwise, an explosion may occur.

  • Page 23: Personal Injuries

    Safety User of optical fibre Personal injuries The laser emitted by the optical interface board is an invisible infrared ray, which may cause permanent damage to human eyes. During device maintenance, direct eye exposure to the laser light must be avoided. Device damage To prevent device damage when you operate the device, take the following precautions:...

  • Page 24: Cleaning Optical Connectors And Ports

    Safety Hot line work Cleaning optical connectors and ports The fibre connectors and optical fibre interfaces of a laser must be cleaned with special cleaning tools and the materials listed below: Special cleaning solvent (Isoamylol is preferred, propyl alcohol is the next best solvent.

  • Page 25: Troubleshooting

    Safety Additional safety precautions You must shut off all disk drives before turning off the power to the system, to avoid disk damage or data loss. Troubleshooting Do not touch the connectors of power cables or communication cables. Otherwise, you might receive an electrical shock. During troubleshooting, pay attention to the following: Do not carry out troubleshooting in stormy weather if lightening is possible.

  • Page 26: Sharp Objects

    Safety Additional safety precautions Before lifting, ensure that the lifting tools are firmly fixed on a wall or fixtures with enough load-bearing capacity. Use simple and short commands to avoid accidents and damage to humans or materials. While lifting, ensure that the angle between two ropes is no larger than 90°. Sharp objects When carrying equipment with your hands, wear protective gloves to avoid injuries caused by sharp objects.

  • Page 27: Installation Requirements

    Component Details Operating temperature (a) Minimum range; 10°C to 35°C SIEM 9700 Series appliance range; 5°C to 35°C Storage temperature -40°C to +60°C (-40 to70) (-40 to 60) Transportation temperature -40°C to +70°C (-40to 70) (-40 to 60) Maximum temperature variation per hour 10°C/h...

  • Page 28: Power Supply Requirements

    Series appliance is located at an altitude between –60 m and +1800 m. The temperature falls by 0.6°C for every increase of 100 m when the SIEM 9700 Series appliance is located at an altitude between 1800 m and 3000 m.

  • Page 29: Power Cable And Power Socket

    AC power source. Electrical safety The SIEM 9700 Series appliance has two power modules, providing redundancy. When selecting the installation site of the SIEM 9700 Series appliance, consider the following: Environmental requirements” on page 27.

  • Page 30: Heat Dissipation Guidelines

    Air flow The SIEM 9700 Series appliance takes in air from the front panel (along gaps in the front) and circulates air through the system. Fans discharge air from the rear of the device. Air flows from front to rear. The optional bezel can be installed on...

  • Page 31: Installation Checklist

    Installation requirements Installation checklist Air flow of the SIEM 9700 Series appliance Figure 3-1 Installation checklist The following table describes the installation checklist. Table 3-2 Item Requirement Facility preparation The floor meets load-bearing requirements. Wiring troughs, ladders, and holes are ready.
  • Page 32 Installation requirements Installation checklist (continued) Table 3-2 Item Requirement Moisture proofing If the relative humidity is greater than 70%, a dehumidifying device (for example, an air conditioner that provides a dehumidification function or a special-purpose dehumidifier) needs to be installed. Water penetration, dripping, and condensation must all be prevented in the equipment room.
  • Page 33 Installation requirements Installation checklist Power supply requirements” on page 28. Electrical safety” on page 29. Heat dissipation” on page 29.
  • Page 34 Installation requirements Installation checklist...

  • Page 35: Unpacking And Checking The Devices

    Chapter Unpacking and checking the devices This chapter includes the following topics: Checking before unpacking devices Checking before unpacking devices Before unpacking devices, check whether the packages are intact. Have the project supervisor be present during the unpacking process. Procedure When unloading the devices, place the packages in order with the labels on the packages facing the same direction.
  • Page 36 Unpacking and checking the devices Checking before unpacking devices Check whether the packages are intact and whether the packages have been upside down during transportation. If the packages are severely damaged or wet, execute Step 7. Check the Shock Watch label which is attached to the shipping container. If the indicator is red, execute Step 7.

  • Page 37: Hardware Installation

    Basic hardware installation flow is as follows: Understand the SIEM 9700 Series appliance. Check safety precautions. Check installation requirements. Install rack cabinet rails for the SIEM 9700 Series appliance. Install the SIEM 9700 Series appliance into a rack. Assuring rack readiness” on page 39.

  • Page 38: Installation Preparation

    Hardware installation Installation preparation Installation preparation Before hardware installation, ensure that all the preparation work specified in this section is completed. About hardware installation” on page 37. Learning the product Before hardware installation, ensure that you have learned how to handle SIEM 9700 Series appliance.

  • Page 39: Assuring Rack Readiness

    Hardware installation Assuring rack readiness Assuring rack readiness Ensure that the rack cabinet is properly installed and grounded. Ensure that the rack cabinet is at least 100 cm (approx. 3’) away from the walls. The clearance between any two cabinets must be at least 120 cm (approx 4’) for convenient maintenance, adequate ventilation, and effective heat dissipation.
  • Page 40 Hardware installation Assuring rack readiness...

  • Page 41: Installing Hardware Into Racks

    This chapter includes the following topics: Installing the SIEM 9700 Series appliance guide rails Installing the SIEM 9700 Series appliance into a rack Installing the SIEM 9700 Series appliance guide rails Before installing the devices in the rack cabinet, determine the installation positions of the toolless guide rails according to the installation planning of the devices.
  • Page 42 To install the SIEM 9700 Series appliance into a rack: Locate the three heavy screws projecting from the left and right sides of the SIEM 9700 Series appliance. These three screws fit into the three slots in the rail extenders.

  • Page 43: Powering On The Symantec Siem 9700 Series Appliances

    Before checking the device installation and cable connections, confirm that all power to the SIEM 9700 Series appliance is turned off to prevent personnel injuries or device damage.

  • Page 44: Powering On The Siem 9700 Series Appliance

    Powering on the SIEM 9700 Series appliance All devices are correctly installed and all cables are connected properly. When powering on the SIEM 9700 Series appliance, do not remove or handle any disks, optical fibres, or a network cable. Otherwise, data may be lost and equipment...

  • Page 45: On/Off Switch

    Powering off the SIEM 9700 Series appliance” on page 46. On/Off switch The On/Off switch of the SIEM 9700 Series appliance is located on the control panel on the front of the device, top right side. SIEM 9700 Series appliance control panel and On/Off switch...

  • Page 46: Powering Off The Siem 9700 Series Appliance

    Powering off the SIEM 9700 Series appliance SIEM 9700 Series appliance On/Off switch Figure 7-2 Check the status of each indicator LED on the front panel of the SIEM 9700 Series appliance to determine whether the appliance is operating properly. Check before powering on”...

This manual is also suitable for:

Siem 9750Siem 9751Siem 9752

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