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Symantec SIEM 9700 Series Safety Manual

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Symantec™ SIEM 9700 Series Appliances
Safety Guide
Release 1.0

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Summary of Contents for Symantec SIEM 9700 Series

  • Page 1 Symantec™ SIEM 9700 Series Appliances Safety Guide Release 1.0...
  • Page 2 Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This Symantec product may contain third party software for which Symantec is required to provide attribution to the third party (“Third Party Programs”). Some of the Third Party Programs are available under open source or free software licenses.

  • Page 3: Technical Support

    The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates.

  • Page 4: Licensing And Registration

    Troubleshooting that was performed before contacting Symantec Recent software configuration changes and network changes  Licensing and registration If your Symantec product requires registration or a license key, access our technical support Web page at the following URL: www.symantec.com/business/support/ Customer service Customer service information is available at the following URL: www.symantec.com/business/support/...
  • Page 5 Support agreement resources If you want to contact Symantec regarding an existing support agreement, please contact the support agreement administration team for your region as follows: Asia-Pacific and Japan customercare_apac@symantec.com Europe, Middle-East, and Africa semea@symantec.com North America and Latin America...

  • Page 7: Table Of Contents

    Alarms ....................11 System-induced power-off of the SIEM 9700 Series appliances........11 Chapter 3 SIEM 9700 Series appliance hardware removal and replacement .. 15 Before you begin .......................... 15 Tools and supplies ......................15 Unpacking the SIEM 9700 Series appliance ............... 15 SIEM 9700 Series appliance guide rails and rack ..............

  • Page 8: Figures

    Rack Mount Warnings ....................43 Battery Replacement ......................43 Cooling and airflow ......................44 Laser peripherals or devices ................... 44 Figures SIEM 9700 Series appliance power supply output voltages ................18 Tables SIEM 9700 Series appliances documentation set ......................9 Alarm information ................................12...

  • Page 9: About This Guide

    SIEM 9700 Series appliances. Safety information includes protecting personnel and equipment from injury or damage. Intended audience This document describes maintenance items of the SIEM 9700 Series appliances in terms of maintenance purpose, period, standards, and procedure. This document is intended for: Technical support engineers ...
  • Page 10 About this guide Product documentation Document Maintenance Guide...

  • Page 11: Chapter 2 Alarms

    A short-circuit, voltage overload or power surge can cause self-protection. If the SIEM 9700 Series appliance is powered on, the chassis cover should not be removed for more than 5 minutes. Leaving the chassis open for a longer time...

  • Page 12: Alarm Information

    Device absent Investigate other possible problems Make sure the front and back of the SIEM 9700 Series appliance are clear of any obstructions so that air can flow easily from front to back. Verify that room temperature is within specifications.
  • Page 13 The power supply is hot-swappable only when two power supplies are installed into the SIEM 9700 Series appliance. If only one power supply is installed, the power supply can be replaced if it fails or if one of the fans installed into the power supply fails.

  • Page 15: Siem 9700 Series Appliance Hardware Removal And Replacement

    This chapter provides safety details regarding the SIEM 9700 Series appliance device, chassis, and components. Before you begin Before working with your SIEM 9700 Series appliance, read and understand the safety information section in this manual. Note: When you service the device, you must first power down the device through the operating system.

  • Page 16: Siem 9700 Series Appliance Guide Rails And Rack

    Note: Locate the three heavy screws projecting from the left and right sides of the SIEM 9700 Series appliance. These three screws fit into the three slots in the rail extenders. Removing and installing the chassis cover...

  • Page 17: Appendix A: Technical Reference

    Chapter Appendix A: Technical Reference 750W single power supply input voltages The power supply must operate within all specified limits over the input voltage range. SIEM 9700 Series appliance power supply input voltages Parameter Rated Startup Power-off Max rate input AC...

  • Page 18: 750W Single Power Supply Output Voltages

    SIEM 9700 Series appliance hardware removal and replacement 750W single power supply output voltages 3. This is not to be used for determining agency input current markings. 4. Maximum rated input current is measured at 100 VAC and 200 VAC.
  • Page 19 SIEM 9700 Series appliance hardware removal and replacement 750W single power supply output voltages...

  • Page 21: Appendix B: Regulatory And Certification Information

    Chapter Appendix B: Regulatory and Certification Information WARNING: To ensure regulatory compliance, you must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components specified in this guide. Use of other products/components will void the UL listing and other regulatory approvals of the product and will most likely result in noncompliance with product regulations in the region(s) in which the product is sold.

  • Page 22: Product Regulatory Compliance

    SIEM 9700 Series appliance hardware removal and replacement Product Regulatory Compliance Product Regulatory Compliance The SIEM 9700 Series appliance product, when correctly integrated per this guide, complies with the following safety and electromagnetic compatibility (EMC) regulations. Intended Application - This product was evaluated as Information Technology Equipment (ITE), which may be installed in offices, schools, computer rooms, and similar commercial type locations.

  • Page 23: Product Ecology Compliance

    SIEM 9700 Series appliance hardware removal and replacement Product Ecology Compliance  CE - EMC Directive 89/336/EEC (Europe)  VCCI Emissions (Japan)  AS/NZS 3548 Emissions (Australia / New Zealand)  BSMI CNS13438 Emissions (Taiwan)  GOST R 29216-91 Emissions (Russia) ...

  • Page 24: Product Regulatory Compliance Markings

    Packaging & Product Recycling Marks Product Regulatory Compliance Markings The SIEM 9700 Series appliance product is provided with the following regulatory and safety markings. In the event there is no room for a marking(s) on the chassis, the information is provided in this guide.
  • Page 25 SIEM 9700 Series appliance hardware removal and replacement Product Regulatory Compliance Markings FCC Marking (Class A) USA This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 26 SIEM 9700 Series appliance hardware removal and replacement Product Regulatory Compliance Markings Belarus Safety Compliance Mark Belarus Waste of Electronic and Electrical Equipment Recycling Mark Europe China Restriction of Hazardous Substance Environmental Friendly Use Period Mark China China Recycling Mark China...
  • Page 27 SIEM 9700 Series appliance hardware removal and replacement Product Regulatory Compliance Markings Battery Perchlorate Warning Information California Perchlorate Material - Special handling may apply. www.dtsc.ca.gov/hazardouswaste/perchlorate This notice is required by California Code of Regulations, Title 22, Division 4.5, and Chapter 33: Best Management Practices for Perchlorate Materials.

  • Page 28: General Rack Mount Installation Guidelines

    SIEM 9700 Series appliance hardware removal and replacement General rack mount installation guidelines General rack mount installation guidelines Anchor the equipment rack: The equipment rack must be anchored to an unmovable support to prevent it from falling over when one or more servers are extended in front of the rack on slides.

  • Page 29: Power Cord Usage Guidelines

    SIEM 9700 Series appliance hardware removal and replacement Power Cord Usage Guidelines Power Cord Usage Guidelines WARNING Do not attempt to modify or use an AC power cord set that is not the exact type required. You must use a power cord set that meets the following criteria: Rating: In the U.S.

  • Page 30: Electromagnetic Compatibility Notices

    SIEM 9700 Series appliance hardware removal and replacement Electromagnetic Compatibility Notices Electromagnetic Compatibility Notices FCC Verification Statement (USA) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 31: Ce Declaration Of Conformity (Europe)

    SIEM 9700 Series appliance hardware removal and replacement Regulated Specified Components entitled: "Digital Apparatus," ICES-003 of the Canadian Department of Communications. CE Declaration of Conformity (Europe) This product has been tested in accordance to, and complies with the Low Voltage Directive (73/23/EEC) and EMC Directive (89/336/EEC).
  • Page 32 SIEM 9700 Series appliance hardware removal and replacement Regulated Specified Components adhered to. Interchanging or use of other components will void the UL listing and other product certifications and approvals. Server Chassis: (base chassis is provided with power supply and fans) - UL ...

  • Page 33: Chapter 6 Appendix C: Installation/Assembly Safety Instructions

    Chapter Appendix C: Installation/Assembly Safety Instructions English The power supply in this product contains no user-serviceable parts. There may be more than one supply in this product. Refer servicing only to qualified personnel. Do not attempt to modify or use the supplied AC power cord if it is not the exact type required.

  • Page 34: Deutsch

    SIEM 9700 Series appliance hardware removal and replacement Deutsch  In regions that are susceptible to electrical storms, we recommend you plug your system into a surge suppresser and disconnect telecommunication lines to your modem during an electrical storm. ...

  • Page 35: Français

    SIEM 9700 Series appliance hardware removal and replacement Français Français Le bloc d'alimentation de ce produit ne contient aucune pièce pouvant être réparée par l'utilisateur. Ce produit peut contenir plus d'un bloc d'alimentation. Veuillez contacter un technicien qualifié en cas de problème.

  • Page 36: Italiano

    SIEM 9700 Series appliance hardware removal and replacement Italiano se corresponden con el número de fuentes de alimentación de corriente alterna que tenga el product. Nótese que el interruptor activado/desactivado en el panel frontal no desconecta la corriente alterna del sistema. Para desconectarla, deberá desenchufar todos los cables de corriente alterna de la pared o desconectar la fuente de alimentación.
  • Page 37 SIEM 9700 Series appliance hardware removal and replacement Italiano polvere presente nell'ambiente).  Ben ventilata e lontana da fonti di calore, compresa la luce solare diretta.  Al riparo da urti e lontana da fonti di vibrazione.  Isolata dai forti campi magnetici prodotti da dispositivi elettrici.

  • Page 39: Chapter 7 Appendix D: Installation/Assembly Safety Instructions

    Chapter Appendix D: Installation/Assembly Safety Instructions Product safety information This document applies to boards, the chassis and installed peripherals. To reduce the risk of bodily injury, electrical shock, fire, and equipment damage, read this document and observe all warnings and precautions in this guide before installing or maintaining your devices.

  • Page 40: Applications

    Indicates the presence of a hazard that may cause minor personal injury or property damage if the CAUTION is ignored. Indicates the presence of a hazard that may result in serious personal injury if the WARNING is ignored. Indicates potential hazard if indicated information is ignored. Indicates shock hazards that result in serious injury or death if safety instructions are not followed.

  • Page 41: Power And Electrical Warnings

     To reduce the weight for easier handling, remove any easily detachable components.  Do not touch fan blades, may result in injury.  Unplug all AC power cord(s) to disconnect AC power  Please recycle all batteries Power and electrical warnings ...

  • Page 42: System Access Warnings

     The power cord must have an electrical rating that is greater than that of the electrical current rating marked on the product.  The power cord must have safety ground pin or contact that is suitable for the electrical outlet. ...

  • Page 43: Rack Mount Warnings

    If the server has been running, any installed processor(s) and heatsink(s) may be hot. Unless you are adding or removing a hot-plug component, allow the system to cool before opening the covers. To avoid the possibility of coming into contact with hot component(s) during a hot-plug installation, be careful when removing or installing the hot-plug component(s).

  • Page 44: Cooling And Airflow

     Do not attempt to disassemble, puncture, or otherwise damage a battery. Cooling and airflow Carefully route cables as directed to minimize airflow blockage and cooling problems. For proper cooling and airflow, operate the system only with the chassis covers installed. Operating the system without the chassis cover in place can damage components due to unacceptable heat build-up.

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