Troubleshooting - Clarion CMS2 Owner's Manual & Installation Manual

6. TROUBLESHOOTING

GENERAL
Problem
The unit will
not power on
No sound
The controller is
not responding
Auto seek function
can not find any
stations
Bluetooth
Problem
Cannot pair the
Bluetooth enabled
device with the
audio system.
The audio quality is
poor after connection
with a Bluetooth-
enabled device.
SiriusXM Advisory Messages
Message
CHEK TUNER
CHK ANTENA
NO SIGNAL
CHAN UNSUB
CH UNAVAIL
CH LOCKED
SUBSCRIPTN
UPDATED
16
CMS2
Cause
The vessels accessory
switch is not on
Volume is set too low
Wiring is not properly connected
The built-in internal processor
is not operating properly
The antenna cable is not
connected
The signals are too weak
Cause
The device does not support
the profiles required for the
system.
The Bluetooth function of the
device is not enabled.
The Bluetooth reception is poor.
Description
Check the SiriusXM tuner connection on the back of the unit to ensure that
its correctly connected.
Ensure the SiriusXM antenna cable is connected to the SiriusXM tuner
correctly. Check the SiriusXM antenna wire for breaks or sharp bends.
Replace the antenna if necessary. Press RESET located..... If the message
remains, the antenna may have been damaged.
The vehicle must be outside, and the antenna must have a clear view of the
southern sky.The magnetic antenna must be mounted on the outside of the
vehicle for the best reception.
This channel is not included in your SiriusXM subscription plan.
Call 1-866-635-2349 to subscribe.
This channel is not a valid SiriusXM channel.
The channel number has been entered incorrectly, or the channel was
removed from the SiriusXM channel lineup
The selected channel has been locked by a mature channel has been
selected.
A prompt to enter the unlock code will appear.
An update to your SiriusXM subscription has been received by the SiriusXM
tuner. Press any button to continue.
Measure
If the power supply is properly connected
to the vessel's accessory terminal,
switch the ignition key to "ACC"
Increase the volume to audible level
Correct wiring connections
Press the RESET button with a ball point pen
Insert the antenna cable securely
Select a station manually
Measure
Use another device to connect.
Refer to the user manual of the device for how
to enable the function.
Move the device closer to the audio system or
remove any obstacle between the device and
the system.