Warranty; Technical Support - Dimplex Nectre n65 Installation/Operation Instruction Manual

Warranty

Glen Dimplex Americas Ltd. (Glen Dimplex Americas herein) warrants this wood stove to be able
to operate under normal use and service and within 10 years from date of the original purchase on
the terms herein shall repair or replace without cost to the original customer any part thereof which
shall be returned to our factory which our inspection shows would prevent operation (transportation
charges prepaid). This warranty does not apply to firebricks, brick retainer, baffle, door seal, glass nor
discoloration of the surface or tarnishing of gold fittings all of which require normal service to maintain
them. The warranty is void if the unit is used to burn materials for which the unit is not certified by the
EPA and void if not operated according to the owner's manual.
Under the terms of this warranty, Glen Dimplex Americas assumes no responsibility for the labor
costs involved in removing or replacing the stove. Nor shall Glen Dimplex Americas be liable for
any injury, loss, or damage (direct, indirect, or consequential) arising out of the use or inability to
use the product, or its removal and replacement. All other stove warranties, expressed or implied
are excluded to the extent possible at law. Consumers also have rights under relevant State and
Commonwealth Laws.
The Retailer does not have the authority to alter this warranty. For further information please contact
Glen Dimplex Americas.
Defects must be brought to the attention of Glen Dimplex Americas by contacting Technical Support
at www.nectrausa.com/contact or by calling 1-800-668-6663. Please have proof of purchase, model
number, and serial number available when calling. Limited warranty requires a proof of purchase of
the product.

Technical Support

Technical and troubleshooting support, as well as a list of replacement parts can be found on
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www.nectreusa.com/resources-downloads
www.nectreusa.com