For Questions Or Problems; Manufacturer Declarations; 11.1 Warranty Declaration - Cheyenne HAWK PEN Operating Instructions Manual

10

For questions or problems

If there is radio interference:
First of all, disconnect all components,
e.g. the handle and connecting cable,
from the HAWK PEN.
Check all connections and reassemble
the components.
Check the functions of the HAWK PEN
once again.
If functional problems persist, and if you
have any questions or complaints, please
contact the specialist retailer responsible.
To obtain information about our current
offers, the selection of safety cartridges
and accessories, please visit our website
www.cheyenne-tattoo.com.
11

Manufacturer declarations

11.1 Warranty declaration

With the Cheyenne HAWK PEN you
have purchased a high-quality branded
product. The reliability of this device is
assured through application of the latest
inspection technologies and certification.
MT.DERM GmbH is certified in acc. with:
33 EN
DIN EN ISO 9001:2008
management system
assurance)
DIN EN ISO 13485:2012
management system
products)
For this product, the statutory warranty
period of 2 years applies to radio
interference problems resulting from
defects in material and workmanship.
For the safety cartridges, we guarantee
sterility for 5 years subject to sealed
and undamaged packaging, and to
compliance with transport and storage
conditions. For complaints relating to
safety cartridges, please advise us of the
batch number printed on the label.
We do not provide warranty cover in
respect of the following types of damage:
Damage and secondary damage arising
from unintended use or failure to
comply with the operating instructions
Damage arising from the ingress of
fluids or dirt into the drive
(quality
for quality
(quality
for medical
Cheyenne HAWK PEN