Page 1
OWNER'S MANUAL Vortex-Pro Robotic Pool Cleaner TYPE EC15-- WARNING FOR YOUR SAFETY - For anything other than the routine cleaning and maintenance described in this manual, this product must be serviced by a pool technician who is licensed and qualified in pool equipment by the jurisdiction in which the product will be installed where such state or local requirements exist.
Page 2
Record your purchase information on the spaces provided below. Attach your invoice (or a copy) to this page. Should your product require repair under warranty, please contact Zodiac Customer Care 1300 763 021. RECORD YOUR ZODIAC CLEANER DATA HERE: Date of Purchase...
Vortex Pro VX65 iQ Robotic Pool Cleaner is covered under a 3 Year Manufacturers Limited Warranty. 3 year manufacturers warranty or 1200 running hours on the motor block. Zodiac provides coverage until either yearly or total running hours figure is reached, whichever comes first. 1 year manufactures warranty on filter canister.
• To reduce the risk of electrical shock, do not use the robotic cleaner or control unit if the cord is worn or damaged. Contact Zodiac Customer Care Service 1300 763 021 immedi- ately for proper servicing and replacement of the damaged cord.
Ink from the pattern can also rub off during the installation process or when it comes into contact with objects in the pool. Zodiac Group Australia Pty. Ltd. is not responsible for, and the Limited Warranty does not cover, pattern removal, abrasion or markings on vinyl liners.
Page 6 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Assembly Contents The packaging should contain the following items: Vortex cleaner and floating cable • • Control unit • Manual, Quick Start Guide, and Warranty Card • Transport and storage caddy assembly components (Figure 1)
Page 7 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Assemble the Transport Caddy Unscrew the handnut from the base (Figure 2). Figure 2. Remove Handnut from Base Unit Insert the metal handle frame tubing into the base with notch end at the top, then rotate so the bends are away from you.
Page 8
Page 8 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Figure 4. Twist Handnut to Secure Frame Snap two (2) support blocks into place (Figure 5). Slide axle and hubcap piece through center of wheel and attach to base unit.
Page 9
Page 9 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Figure 6. Attach Caddy Handle Align cleaner hook pins with the top holes in the handle tube and snap into place (Figure 7). Figure 7. Snap Cleaner Hook into Place...
Page 10 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Attach the Control Unit to the Caddy Align the bottom of the control unit with the notch at bottom of the control unit hook on the caddy (Figure 8). Figure 8.
Page 11 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Connect to a Power Source WARNING Failure to comply with the following warnings can increase risk of fire or electrocution which can result in property damage and serious injury, including loss of life.
Page 12
Page 12 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Figure 11. Connect Floating Cable NOTE: To avoid damaging the power cable, do not try to twist the entire cable housing (see below). NOTE: To avoid exposing the power cable connector pins to water, be sure the connector is...
Zodiac recommends not exceeding 3 cleaning cycles per week. Install and Submerge the Cleaner With the control box plugged into a power outlet, spread the floating cable across the pool deck until you reach the middle of the pool length.
Page 14
Page 14 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Figure 12. Submerge the Cleaner Vertically Ensure the unit sinks to the bottom of the pool and does not float (Figure 13). Figure 13. Cleaner Sinking to the Bottom of the...
Page 15
Page 15 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® NOTE: For optimal patterning and reduced tangling, the floating cable should enter the water near the middle of the pool length. Only place enough cable in the water to reach the farthest point in the pool (see Figure 14).
Page 16 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Using the Control Unit The control unit can be used to initiate basic cleaning features and to connect the device to home Wi-Fi. For more information on connecting your cleaner to Wi-Fi functions, see section 5, Installing ™...
Page 17 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Lift System The proprietary Lift Removal System is designed to assist in retrieving the robot from the pool. Lift System can be activated at any time during or after a cleaning cycle.
Page 18 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Sign Up and Log In Click Sign Up to create a new user account. Or, if you previously set up an iAquaLink account, click Log In to access your systems.
Page 19 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® On the next screen, click "Select" if you want to be the Primary User. The Primary User will have access to all cleaner functions in the app. The Primary User can invite or remove people (family members, service providers etc.) to allow them access to cleaner functions and programming.
Page 20 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Start / Stop Cleaning and Adjust Cleaning Time NOTE: During system configuration, the chosen pool shape defines robotic patterning cycles/run time The factory default cleaning surface setting is Floor and Wall From the main app screen and with cleaner submerged in the water, press START to begin operation.
Page 21 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Motion Control - Tilt your smart device up (backward), down (forward), left (rotate left), and right (rotate right) to direct the cleaner. When you first enter motion control mode, it will automatically calibrate to your hand position. If you want to re-calibrate the positioning, press the icon in the upper left hand corner.
Page 22 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® To delete a recurring cleaning schedule, select the scheduled day and press Delete Schedule at the bottom of the screen. Press X to leave the Edit Schedule page and return to the main screen.
Page 23 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Cleaning, Storage, and Maintenance WARNING To avoid electric shock and other hazards which could result in permanent injury or death, disconnect (unplug) the cleaner from the power source before performing any cleaning and maintenance.
Page 24
Page 24 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® If tangling occurs, follow these steps: Remove the cleaner from the pool using the Lift System. When the cleaner is within arm's reach, use the handle to remove from the water (Figure 17). Never lift the cleaner out of the pool by the floating cable or swivel.
Page 25
Page 25 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Remove the cleaner from the pool and untangle all kinks and coils in the power cable (Figure 20). Start at the cleaner head. Lay the cable in the sun to loosen any tangling memory.
Page 26
Page 26 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Push the quick release button on the canister assembly (4) and pull open Figure 23. Figure 23. Open Filter Canister Assembly Separate the filter canister from the filter support (6), as shown in Figure 24.
Page 27 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Store the Cleaner When Not in Use The cleaner must be cleaned regularly using slightly soapy clean water. Do not use solvents such as trichlorethylene or its equivalent. Rinse the cleaner generously using clean water.
Page 28
Page 28 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® To maintain cleaner performance at its best you need to replace the brushes as soon as one of the wear indicators is reached (even if the blade wear is not even). It is recommended that you replace the brushes when the rubber is worn down to the top of the wear indicator (or every two years, whichever comes first).
Page 29 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Thread each tab into the slot provided and gently feed it through until the heel comes out at the other side of the slot (Figure 31). Figure 31. Pull Tabs Through Each Slot Use a pair of scissors to cut the tabs 20mm from the heel so that they are no higher than the cleaning blade (Figure 32).
Page 30
Page 30 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Remove the old tyre (Figure 34). Figure 34. Remove the Old Tyre To replace the tyre, position the tyre on the wheel making sure to orient the tyre so that the word INSIDE is toward the body of the cleaner (Figure 35).
Page 31
Page 31 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Work the tyre onto the wheel and verify the rib of the tyre is positioned properly within the groove of the wheel (Figure 37). Figure 37. Work the Tyre On Around the Wheel Push and position the rib of the inner side of the tyre in the groove of the wheel (Figure 38).
Page 32 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® Troubleshooting Information about the cleaner status and any relevant condition will be displayed on the control unit and/or in the iAquaLink ™ app. Error Codes Control Unit Display In-App Display...
Propeller or wheels may be jammed Contact your local retailer to request a and not turning correctly. diagnostic review. If the problem is not resolved, contact Zodiac Customer Care at 1300 763 021. The flashing lights appear Cleaner not fully submerged Remove cleaner from pool and re-submerge.
Page 34 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® The floating cable has Too much cable in the water. Place only the required amount of cable into excessive tangling the water to allow it to reach the farthest end of your pool with remaining cable on the pool deck.
Page 35
Page 35 Zodiac VX65iQ Robotic Pool Cleaner Owner's Manual ® How to connect: You must connect to the home router (network) by first establishing a direct connection between the control box and your smart device. (See: Configuring the System.) IMPORTANT: It is recommended to locate the control box as close to the home router as practical.
The manufacturer reserves the right to modify these specifications without notice. Although the cleaning robots have been tested in a large variety of swimming pools, Zodiac cannot be held responsible in the case of a non-perfect adaptation of the robot to a particular swimming pool.
Need help?
Do you have a question about the VX65 iQ Vortex-Pro and is the answer not in the manual?
Questions and answers