Call Appearance Keys - Avaya 4620 User Manual

Call Appearance Keys

The default first page of the main call screen contains three keys set as 'call appearance' keys. These
keys show that the 4620 is a multi-line phone and are indicated as a=, b= and c=.
• Note: The number of call appearance keys can vary and the descriptive text shown next to the
key when idle can be changed. Call appearance must be assigned sequentially starting with the
first call appearance/feature key.
The call appearance keys also indicate the status of calls as you are toggling between calls. If you are
set to receive call waiting indication, the waiting call is shown against the next call appearance key. If
you then choose to pick up the waiting call, the status of the current call will change.
These are the call status symbols that can appear in the call appearance key:
•
Incoming Call:
A symbol next to a call appearance key indicates an incoming call. The caller's telephone
number (if available) is also shown. Pressing the adjacent
current call on hold.
• Connected:
A symbol next to a call appearance key indicates that it is the currently connected call. The
caller's telephone number (if available) is also shown. Pressing the adjacent
on hold.
• On Hold:
A symbol next to the call appearance key indicates a call on hold. Pressing the adjacent
key takes the call off hold and puts any other current call on hold.
4620 User Guide
IP Office 3.0(DT)
key answers the call and puts any
40DHB0002USEP Issue 2c (16th March 2005)
key puts the call
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