Huawei eSpace 7800 Troubleshooting Cases page 10

eSpace 7800&7900 IP Phone
Troubleshooting Cases
You must configure the log server before exporting log files to the server. A common file
server can function as a log server and 3CDaemon is recommended. To configure a log server,
proceed as follows:
1.
2.
3.
4.
5.
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After required configurations are completed on the phone and server, ensure that the server is
in enabled state. Go to the directory specified by Directory for on the server, and open the
syslog.log file in Notepad to view log information.
Exporting a Log File to the Local PC
To export a log file to the local PC, proceed as follows:
1.
2.
Issue 01 (2013-12-26)
Double-click 3CDaemon.EXE.
Start the log server, click Syslog Server and click Configure Syslog Server.
The 3CDaemon Configuration page is displayed, as shown in
Figure 1-2 Setting the log storage path
Click the Syslog Configuration tab.
On the Syslog Configuration tab page, click
select the path for saving logs.
Access the specified path and verify that the syslog.log file exists.
If the file exists in the directory, the log server is configured successfully.
Viewing logs
Log in to an IP phone's web page, click the Upgrade tab, and click Advanced.
Select Local from the Export System Log drop-down list box, as shown in
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1 Troubleshooting Methods
Figure 1-2.
corresponding to Directory for, and
Figure 1-3.
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