Huawei eSpace 7870 User Manual
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Huawei eSpace 7870 User Manual

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Huawei IP Phone eSpace 7870
V100R001C02SPC100
User Manual
Issue
01
Date
2012-06-20
HUAWEI TECHNOLOGIES CO., LTD.

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Summary of Contents for Huawei eSpace 7870

  • Page 1 Huawei IP Phone eSpace 7870 V100R001C02SPC100 User Manual Issue Date 2012-06-20 HUAWEI TECHNOLOGIES CO., LTD.
  • Page 2 Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...

  • Page 3: Table Of Contents

    Huawei IP Phone eSpace 7870 User Manual Contents Contents 1 Safety Precautions ......................... 1 2 eSpace 7870 Overview ........................3 2.1 Positioning ............................... 3 2.2 Features ................................3 2.2.1 Graceful Appearance ..........................3 2.2.2 Powerful Functions ..........................3 2.3 Components..............................4 2.3.1 Keys ................................
  • Page 4 3.2.8 Phone Tab Page ............................. 35 3.2.9 Contacts Tab Page ..........................50 3.2.10 Security Tab Page ..........................53 3.2.11 Saving Settings ............................ 54 4 Using eSpace 7870 ........................55 4.1 Overview ................................ 55 4.1.1 Call Type ............................... 55 4.1.2 Answer Mode ............................55 4.1.3 Group Listening ............................
  • Page 5 4.13.4 LDAP ..............................64 4.14 Messages ..............................65 4.14.1 Voice Messages ........................... 65 4.15 Expansion Modules ............................65 5 Maintaining eSpace 7870 ......................67 5.1 Managing Passwords ............................67 5.2 Restarting eSpace 7870 ..........................67 6 FAQs .............................. 68 Issue 01 (2012-06-20) Huawei Proprietary and Confidential Copyright ©...

  • Page 6: Safety Precautions

    Without prior written consent, no organization or individual is permitted to make any change to the structure or safety design of the device. Huawei Technologies Co., Ltd. is not liable to any consequences or legal issues due to such changes.

  • Page 7: Cleaning Requirements

    Huawei IP Phone eSpace 7870 User Manual 1 Safety Precautions  Use the accessories provided or authorized by the manufacturer only.  The power supply of the device shall meet the requirements of the input voltage of the device. Use the provided surge protection power socket only.

  • Page 8: Espace 7870 Overview

    7870 Overview 2.1 Positioning Huawei IP Phone eSpace 7870 (eSpace 7870 for short) is a next generation 6-line IP phone using Session Initiation Protocol (SIP). It has a variety of functions and is easy to use. User-friendly interactive liquid crystal display (LCD) interface and high-fidelity voice quality, perfect for frequent phone users, such as manager.

  • Page 9: Components

    Menu. Creates a multi-party conference. Conference Power Indication Indicates the power supply status. When eSpace 7870 is powered on, the indicator is on. Line Key Indicates account status. You can also use the line keys as programmable keys for other use.
  • Page 10 To restore the handset mode, press this key again.  If eSpace 7870 is in the headset mode, press this key to access the hand-free mode. To restore the headset mode, press the Headset key. Redials a number.

  • Page 11: Indicators

    7870 indicators. Table 2-2 eSpace 7870 indicators Indicator Description Power Indication LED  Steady green: eSpace 7870 is powered on.  Blinking green: A call comes or is muted.  Off: eSpace 7870 is powered off. Message ...

  • Page 12: Icons

    Huawei IP Phone eSpace 7870 User Manual 2 eSpace 7870 Overview 2.3.3 Icons Table 2-3 lists icons that may occur on the eSpace 7870 screen. Table 2-3 Icons on the eSpace 7870 screen Icon Description This icon blinks when network connection failed.

  • Page 13: Specifying The Function For An Account Indicator

    You can specify a function for an account indicator. For details, see 3.2.7 DSS Key. Table 2-4 lists the icons corresponding to the functions that are specified for account indicators. The icons are displayed on eSpace 7870's screen. Table 2-4 Icons corresponding to the functions that are specified for account indicators Icon...

  • Page 14: External Ports

    Indicates that an account indicator is set to implement the remote group function. 2.3.5 External Ports Table 2-5 lists external ports on eSpace 7870. Table 2-5 External ports on eSpace 7870 Port Description Connects an expansion module. Buy an expansion module from the distributor, if necessary.

  • Page 15: Internal Ports

    Port Description Connects a computer. When a computer uses this port to connect to eSpace 7870, eSpace 7870 functions as a Hub on the network. 2.3.6 Internal Ports Table 2-6 lists internal ports on eSpace 7870. Table 2-6 Internal ports on eSpace 7870...

  • Page 16: Technical Specifications

    0 ° C to 40 ° C Relative humidity 10% to 90% Authentication standard FCC/CE/ROHS 2.4.2 Technical Specifications Table 2-8 eSpace 7870 technical specifications Item Description Line 6 straight-through lines10 programmable soft keys (excluding line keys) Voice quality High-definition (HD) encoding, speaker, and handset...
  • Page 17 Huawei IP Phone eSpace 7870 User Manual 2 eSpace 7870 Overview Item Description provided by the DHCP server Software Software upgrade using TFTP, FTP, HTTP, or HTTPS upgrade Dedicated Uniform Resource Locator (URL) for downloading the configuration file and upgrade file...

  • Page 18: Configuring Espace 7870

    User Manual 3 Configuring eSpace 7870 Configuring eSpace 7870 3.1 Configuration Using the LCD When configuring functions of eSpace 7870, you must access the Basic Settings page or Features page first.  To access the Basic Settings page, proceed as follows: Press the soft key Menu in the standby state.

  • Page 19: Setting Time And Date Formats

    Use navigation keys and digital keys to manually set the time and date. Press the soft key Save. 3.1.3 Setting Time and Date Formats eSpace 7870 allows users to set time and date formats as required. To set time and date formats, proceed as follows: Access the Basic Settings page.

  • Page 20: Configuring The Call Forward Function

    In the standby or ringing state, the volume adjustment bar is used to adjust the volume for the ring tone. 3.1.7 Configuring the Call Forward Function eSpace 7870 supports three call forward modes: Always Forward, Busy Forward, and No Answer Forward. To configure the call forward function, proceed as follows: Access the Features page.

  • Page 21: Setting The Send Key

    3-5. 3.1.10 Setting the Send Key eSpace 7870 allows you to set a key such as the pound key (#) or star key (*) to the send key. By default, this function is disabled. To set the send key, proceed as follows: Access the Features page.

  • Page 22: Configuring The History Setting Function

    User Manual 3 Configuring eSpace 7870 3.1.12 Configuring the History Setting Function After you enable the history setting function,eSpace 7870 saves all call records. To configure the history setting function, proceed as follows: Access the Features page. Select [History Setting] and press the OK key.

  • Page 23: Configuration Using The Web Page

    Connect eSpace 7870 and the PC to networks where they can communicate with each other. You can connect eSpace 7870 and the PC to a Hub or a switch. If there is no Hub or switch, connect the PC to the PC port on eSpace 7870.

  • Page 24: Tab Pages On The Web Configuration Page

    Upgrade: restarts eSpace 7870.  Security: changes the password and uploads the trusted certificates and server certificates. 3.2.4 Status Tab Page On the Status tab page, you can view eSpace 7870's network and version information, as shown in Figure 3-2. Issue 01 (2012-06-20) Huawei Proprietary and Confidential Copyright ©...

  • Page 25: Account Tab Page

    Connection status of the WAN port. Device Type Connection type of the LAN port. 3.2.5 Account Tab Page On the Account tab page, you can configure information for an eSpace 7870's account such as registration and deregistration, as shown in Figure 3-3.
  • Page 26 Huawei IP Phone eSpace 7870 User Manual 3 Configuring eSpace 7870 Figure 3-3 Account tab page Table 3-2 lists parameters on the Account tab page. Table 3-2 Parameters on the Account tab page Parameter Description Register Status Status of the account that you select.

  • Page 27: Network Tab Page

    If you select Off, anonymous calls made to this account are received. Missed call log Indicates whether to record missed calls. If you select Disabled, eSpace 7870 does not record calls that you miss. Auto Answer Indicates whether to enable auto answer.
  • Page 28 IP address of the primary DNS server. Secondary DNS IP address of the secondary DNS server. PPPoE you can connect eSpace 7870 to the network in PPPoE mode. For details about the user name and password, contact the network service provider. User User name that is specified by the network service provider.

  • Page 29: Dss Key

    If you select the As Bridge check box, the PC port works in bridge mode. As Router If you select the As Router option button, eSpace 7870 functions a router, and you must set related parameters. For details about these parameters, contact the network administrator.

  • Page 30: Memory Keys

    Huawei IP Phone eSpace 7870 User Manual 3 Configuring eSpace 7870 Memory keys Memory keys enable you to quickly use a function. For example, after you assign the speed dial function to a memory key, you can make a call to a preset number quickly.
  • Page 31 Huawei IP Phone eSpace 7870 User Manual 3 Configuring eSpace 7870 Phone Description Setting Page Screen Value Line Extension Voice Voice Mail Obtains voice Enter the Select This Mail messages. code for Line 1 to parameter is connectin Line 6.
  • Page 32 Huawei IP Phone eSpace 7870 User Manual 3 Configuring eSpace 7870 Phone Description Setting Page Screen Value Line Extension eSpace 7870 screen when you press this key. Local Views the local This Select This Local Dir Group address book parameter...
  • Page 33 Huawei IP Phone eSpace 7870 User Manual 3 Configuring eSpace 7870 Phone Description Setting Page Screen Value Line Extension key to enter the configuration page.  If the CFU number is configured on the eSpace IP phone, you cannot enter...
  • Page 34 Huawei IP Phone eSpace 7870 User Manual 3 Configuring eSpace 7870 Phone Description Setting Page Screen Value Line Extension parameter is set to a number, press this key to transfer a call to the preset number. Hold Hold Holds calls.

  • Page 35: Line Keys

    Huawei IP Phone eSpace 7870 User Manual 3 Configuring eSpace 7870 Phone Description Setting Page Screen Value Line Extension you press this key, the handset and speaker play voices, but the peer party can hear the voices only from the handset.

  • Page 36: Programmable Keys

    Huawei IP Phone eSpace 7870 User Manual 3 Configuring eSpace 7870 Figure 3-6 Line key settings Compared with memory keys, lines keys do not have the setting N/A. The default value of Type for line keys is Line, and the default value of Type for memory keys is N/A.
  • Page 37 Huawei IP Phone eSpace 7870 User Manual 3 Configuring eSpace 7870 Table 3-6 Parameters about programmable keys Type Description Setting Line Extension Assigns no function. This parameter is This parameter is dimmed. dimmed. Directory Displays address This parameter is This parameter is books, including the dimmed.

  • Page 38: Ext Keys

    To use more keys for eSpace 7870 to provide powerful functions, connect expansion modules to eSpace 7870. A maximum of two expansion modules can be cascaded to an eSpace 7870. The method of configuring expansion keys is similar to that of configuring DSS keys.
  • Page 39 Parameter Description Expansion Key Expansion module to be configured. Expansion modules that are cascaded to eSpace 7870 are numbered 1 and 2. Type The Type settings for expansion keys except Key1 and Key21 are the same as those for memory keys. There are a total of 28 key types. For...

  • Page 40: Phone Tab Page

    Huawei IP Phone eSpace 7870 User Manual 3 Configuring eSpace 7870 3.2.8 Phone Tab Page Preference Figure 3-9 shows the Preference area on the Phone tab page Figure 3-9 Preference area Table 3-8 lists parameters in the Preference area Issue 01 (2012-06-20) Huawei Proprietary and Confidential Copyright ©...
  • Page 41 IP address of the secondary NTP server that provides the UTC Secondary NTP Server time. Update Interval(seconds) Interval at which eSpace 7870 obtains the UTC time from the NTP server. Daylight Saving Time Mode of enabling the Daylight Saving Time (DST).
  • Page 42 Format in which date is displayed. Active Backlight Level Brightness of eSpace 7870's backlight. Inactive Backlight Level Indicates whether to use the backlight when eSpace 7870 is in battery saving mode. Backlight Time Duration when the backlight is displayed. The backlight displays for this duration after you stop performing operations on an eSpace 7870.
  • Page 43 100 KB, and click Upload. WallPaper Default wallpaper images provided by eSpace 7870. Load Bgpicture(The size Wallpaper image that is uploaded to eSpace 7870. should be smaller than 5M Click Browse to select a wallpaper image, and click Upload bytes and 5M pixels) to upload the image.
  • Page 44 Huawei IP Phone eSpace 7870 User Manual 3 Configuring eSpace 7870 Figure 3-10 Features area Issue 01 (2012-06-20) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 45 Call forward types include Always, Busy, and No Answer. Always Indicates whether to always enable the call forwarding function. If you select On, eSpace 7870 forwards all incoming calls to a preset number. Target Number that incoming calls are forwarded to.
  • Page 46 Headset Send Volume of the headset. Volume(1~53) Return code when Message that eSpace 7870 sends to the calling party when eSpace refuse 7870 rejects the call. Issue 01 (2012-06-20) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 47 Number of DTMF resend times. Upgrade In the Upgrade area, you can query the firmware version and restart eSpace 7870. To restart eSpace 7870, click Reboot and click OK in the confirm dialog box that is displayed. Issue 01 (2012-06-20) Huawei Proprietary and Confidential Copyright ©...

  • Page 48: Auto Provision

    Huawei IP Phone eSpace 7870 User Manual 3 Configuring eSpace 7870 Figure 3-11 Upgrade page Auto Provision In the Auto Provision area, you can set automatic update parameters to enable the automatic update function, as shown in Figure 3-12. Figure 3-12 Auto Provision area...

  • Page 49: Dial Plan

    7870 supports the following rules:  Replace rule: eSpace 7870 allows you to replace a complex number with a simple number. For example, after you replace 0123 with 12, eSpace 7870 makes a call to 0123 after you enter 12. Issue 01 (2012-06-20) Huawei Proprietary and Confidential Copyright ©...
  • Page 50 Figure 3-14 Setting the replace rule  Dial-now rule: After you enable this rule, eSpace 7870 makes a call as soon as you enter the preset number. For example, if you set Dial-now Rule to 0147, eSpace 7870 makes a call to 0147 immediately after you enter 0147.
  • Page 51 Figure 3-16 Setting the area code rule  Block out rule: After you enable this rule, eSpace 7870 forbids anyone to make a call to the blocked number. For example, if you set the blocked number to 123456 for the account 1, eSpace 7870 forbids you to use account 1 to make a call to number 123456.
  • Page 52 Huawei IP Phone eSpace 7870 User Manual 3 Configuring eSpace 7870 Figure 3-18 Setting voice-related parameters Table 3-11 lists parameters in the Voice area on the Phone tab page. Table 3-11 Parameters in the Voice area Parameter Description Echo Cancellation Configuration about echo cancellation.
  • Page 53 Huawei IP Phone eSpace 7870 User Manual 3 Configuring eSpace 7870 The SIP Invite signaling that the server sends control distinctive ring tones. Therefore, the distinctive ring tone service must be supported by the server. Figure 3-19 Setting parameters for distinctive ring tones Table 3-12 lists the parameters for configuring distinctive ring tones.
  • Page 54 Huawei IP Phone eSpace 7870 User Manual 3 Configuring eSpace 7870 Tones In the Tones area, you can select preset tones or define new tones, as shown in Figure 3-20. Figure 3-20 Setting tones Table 3-13 lists parameters in the Tones area.

  • Page 55: Contacts Tab Page

    Huawei IP Phone eSpace 7870 User Manual 3 Configuring eSpace 7870 3.2.9 Contacts Tab Page Local PhoneBook In the Local PhoneBook area, you can add, modify, and delete contacts or contact groups, or move contacts to the blacklist. Figure 3-21 Local Phonebook area...

  • Page 56: Remote Phonebook

    Figure 3-22 BlackList area Remote PhoneBook Each eSpace 7870 is configured with a local address book. A public address book is required for all phones in an enterprise. After a remote address book is enabled, users can access the remote address book.
  • Page 57 LDAP address book. NOTE When a call comes, eSpace 7870 searches for the caller name in the local address boo006B before the LDAP address book. If the calling number is found in the local address book, the caller name in the local address book will be displayed on eSpace 7870.

  • Page 58: Security Tab Page

    Trusted Certificates eSpace 7870 uses certificates to check whether the server is reliable. When eSpace 7870 initiates an SSL connection, eSpace 7870 functions as the client to check the server reliability. To upload a trusted certificate, proceed as follows: Click Browse in the Trusted Certificates area and select a trusted certificate in the dialog box that is displayed.

  • Page 59: Saving Settings

    Figure 3-26 Importing a trusted certificate Server Certificates When you access the Web page for eSpace 7870 using HTTPS, eSpace 7870 functions as the server to send a trusted certificate to the browser. To upload a server certificate, proceed as follows: Click Browse in the Server Certificates area and select a server certificate in the dialog box that is displayed.

  • Page 60: Using Espace 7870

    4.1.4 Multiple Accounts eSpace 7870 supports six independent SIP accounts. If multiple accounts are enabled, corresponding account names are displayed on the standby screen. You can press left and right keys to select an account. After an account is selected, the dial page of the corresponding account will be displayed on the screen.

  • Page 61: Making A Call

    Key. 4.2.4 Using the Call Record List to Make a Call eSpace 7870 provides a key for users to obtain the call record list. To use the call record list to make a call, proceed as follows: Access the dial page.

  • Page 62: Using Speed Dial To Make A Call

    4.3 Answering a Call 4.3.1 Answering a Single Call In the standby state, eSpace 7870 receives an incoming call and starts ringing. To answer the call, pick up the phone, press the SPK key, press the OK key or press the Headset key.

  • Page 63: Call Hold

    4.7 Call Transfer You can transfer a call to other extension numbers or mobile numbers. eSpace 7870 supports the following call transfer modes: blind transfer, semi-attend transfer, and attend transfer. In the conversation with user B, user A presses the Transfer key to hold user B's call.

  • Page 64: Three-Party Conference

    3-9. 4.9 BLF Function After the BLF function is enabled for eSpace 7870, you can press the corresponding DSS key to check the status of the monitored phone. You can press this key to directly make a call to the specified number.

  • Page 65: Pickup Function

    Key. 4.12 Call Park This function allows you to hold a call on an eSpace 7870 and unhold the call on another eSpace 7870. If you do not unhold the call within the specified duration, the call is released and the called party hears the busy tone.

  • Page 66: Huawei Ip Phone Espace

    Huawei IP Phone eSpace 7870 User Manual 4 Using eSpace 7870 Select [Directory] and press the OK key. Select [Local Directory] and press the OK key. Adding a Contact Group To add a contact group, proceed as follows: Access the local address book page.

  • Page 67: Blacklist

    Huawei IP Phone eSpace 7870 User Manual 4 Using eSpace 7870 The contact information is updated in the local address book. Deleting a Contact To delete a contact, proceed as follows: Access the local address book page. Select a group and press the OK key.
  • Page 68 Huawei IP Phone eSpace 7870 User Manual 4 Using eSpace 7870 To access the blacklist page, proceed as follows: Press the Menu key. The main menu page is displayed. Select [Directory] and press the OK key. Select [Blacklist] and press the OK key.

  • Page 69: Remote Address Book

     Searches for numbers Every time you enter a number or a character on the dial page, eSpace 7870 searches for appropriate contacts. If a contact is found, the contact name is displayed on the phone screen. This function is available only after LDAP Lookup For PreDial/Dial is set to Enabled.

  • Page 70: Messages

    Huawei IP Phone eSpace 7870 User Manual 4 Using eSpace 7870 4.14 Messages eSpace 7870 supports voice messages. The function can be used only after it is enabled on the server. To access the voice message page, proceed as follows: Press the Menu key.
  • Page 71 Assume that the speed dial function is assigned to key 2 on account 1 and the speed dial number is set to 123456. After you press key 2, eSpace 7870 directly use account 1 to make a call to 123456.

  • Page 72: Maintaining Espace 7870

    On the Phone's Standby Screen On the standby screen, hold down the X key. A message asking you to confirm the restart is displayed. Press the soft key OK to restart the eSpace 7870. On the Web Configuration Page Access the Web configuration page.

  • Page 73: Faqs

    Q: How do I access the eSpace 7870's Web configuration page? A: In the Web browser, enter the eSpace 7870's IP address in the address box, and press Enter. Enter the user name and password, and click OK. The default user name and password for a common user are both user.
  • Page 74 Select [Features] and [Call Waiting]. − Press the left and right keys to enable or disable the function. Dial *58# on the eSpace 7870 to register the call waiting function.  A: Use the following methods to forward a call: −...

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