Huawei eSpace 7810 User Manual
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Huawei eSpace 7810 User Manual

2-line ip phone using session initiation protocol (sip)
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Download this manual See also: Administrator's Manual, User Manual
Huawei IP Phone eSpace 7810
V100R001C02
User Manual
Issue
01
Date
2011-09-07
HUAWEI TECHNOLOGIES CO., LTD.

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Summary of Contents for Huawei eSpace 7810

  • Page 1 Huawei IP Phone eSpace 7810 V100R001C02 User Manual Issue Date 2011-09-07 HUAWEI TECHNOLOGIES CO., LTD.
  • Page 2 Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...

  • Page 3: Table Of Contents

    Huawei IP Phone eSpace 7810 User Manual Contents Contents 1 Safety Precautions ......................... 1 2 eSpace 7810 Overview ........................3 2.1 Positioning ............................... 3 2.2 Features ................................3 2.2.1 Graceful Appearance ..........................3 2.2.2 Powerful Functions ..........................3 2.3 Components..............................4 2.3.1 Keys ................................
  • Page 4 3.2.8 Contacts Tab Page ..........................41 3.2.9 Upgrade Tab Page ..........................43 3.2.10 Security Tab Page ..........................44 3.2.11 Saving Settings ............................ 46 4 Using eSpace 7810 ........................47 4.1 Overview ................................ 47 4.1.1 Call Type ............................... 47 4.1.2 Answer Mode ............................47 4.1.3 Group Listening ............................
  • Page 5 Huawei IP Phone eSpace 7810 User Manual Contents 6 FAQs .............................. 58 Issue 01 (2011-09-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 6: Safety Precautions

    Without prior written consent, no organization or individual is permitted to make any change to the structure or safety design of the device. Huawei Technologies Co., Ltd. is not liable to any consequences or legal issues due to such changes.

  • Page 7: Cleaning Requirements

    Huawei IP Phone eSpace 7810 User Manual 1 Safety Precautions  Use the accessories provided or authorized by the manufacturer only.  The power supply of the device shall meet the requirements of the input voltage of the device. Use the provided surge protection power socket only.

  • Page 8: Espace 7810 Overview

    7810 Overview 2.1 Positioning Huawei IP Phone eSpace 7810 (eSpace 7810 for short) is a next generation 2-line IP phone using Session Initiation Protocol (SIP). It has a variety of functions and is easy to use. User-friendly interactive liquid crystal display (LCD) interface and high-fidelity voice quality, perfect for frequent phone users, such as manager.

  • Page 9: Components

    When eSpace 7810 is powered on, the indicator is on.  When eSpace 7810 is powered off, the indicator is off.  When eSpace 7810 has an incoming call or when it is muted during a call, the indicator blinks. Line Key Indicates account status.
  • Page 10 If eSpace 7810 is in the handset mode, press this key to access the hand-free mode. To restore the handset mode, press this key again.  If eSpace 7810 is in the headset mode, press this key to access the hand-free mode. To restore the headset mode, press this key again. Volume...

  • Page 11: Indicators

    Blinking green: The listened-on account is occupied. function  Off: The BLF function is disabled. 2.3.3 Icons Table 2-3 lists icons that may occur on the eSpace 7810 screen. Issue 01 (2011-09-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 12 Huawei IP Phone eSpace 7810 User Manual 2 eSpace 7810 Overview Table 2-3 Icons on the eSpace 7810 screen Icon Description This icon blinks when network connection failed. Indicates a missed call. Indicates an incoming call. Indicates an outgoing call.

  • Page 13: External Ports

    Connects the Local Area Network (LAN) or the public network. Connects a computer. When a computer uses this port to connect to eSpace 7810, eSpace 7810 functions as a Hub on the network. 2.3.5 Internal Ports Table 2-5 lists internal ports on eSpace 7810.

  • Page 14: Specifications

    Huawei IP Phone eSpace 7810 User Manual 2 eSpace 7810 Overview Table 2-5 Internal ports on eSpace 7810 Port Description Connects a headset. Connects a handset. 2.4 Specifications 2.4.1 Hardware Specifications Table 2-6 eSpace 7810 hardware specifications Item Description LAN port (PC port)
  • Page 15 Huawei IP Phone eSpace 7810 User Manual 2 eSpace 7810 Overview Item Description for MWI events (RFC3265), Dialog-state monitoring (RFC4235), REFER (RFC3515), Event list subscription support (RFC4662) Function key 6 navigation keys, 1 volume adjustment bar, and 9 special function keys...

  • Page 16: Configuring Espace 7810

    User Manual 3 Configuring eSpace 7810 Configuring eSpace 7810 3.1 Configuration Using the LCD When configuring functions of eSpace 7810, you must access the Basic Settings page or Features page first.  To access the Basic Settings page, proceed as follows: Press the soft key Menu in the standby state.

  • Page 17: Setting Time Formats

    DHCP server and UTC time from the NTP server, eSpace 7810 calculates the actual time. To make DHCP time take effect, configure that eSpace 7810 obtains the IP address in DHCP mode, enable DHCP time, and use SNTP to obtain UTC time.

  • Page 18: Configuring The Call Forward Function

    In the standby or ringing state, the volume adjustment bar is used to adjust the volume for the ring tone. 3.1.6 Configuring the Call Forward Function eSpace 7810 supports three call forward modes: Always Forward, Busy Forward, and No Answer Forward. To configure the call forward function, proceed as follows: Access the Features page.

  • Page 19: Setting The Send Key

    3-8. 3.1.9 Setting the Send Key eSpace 7810 allows you to set a key such as the pound key (#) or star key (*) to the send key. By default, this function is disabled. To set the send key, proceed as follows: Access the Features page.

  • Page 20: Configuring The History Setting Function

    Connect eSpace 7810 and the PC to networks where they can communicate with each other. You can connect eSpace 7810 and the PC to a Hub or a switch. If there is no Hub or switch, connect the PC to the PC port on eSpace 7810.

  • Page 21: Tab Pages On The Web Configuration Page

    Upgrade: restarts eSpace 7810.  Security: changes the password and uploads the trusted certificates and server certificates. 3.2.4 Status Tab Page On the Status tab page, you can view eSpace 7810's network and version information, as shown in Figure 3-2. Issue 01 (2011-09-07) Huawei Proprietary and Confidential Copyright ©...
  • Page 22 Table 3-1 lists parameters on the Status tab page Table 3-1 Parameters on the Status tab page Parameter Description eSpace 7810 firmware version number. It is used to check the Firmware Version upgrade result. Hardware Version eSpace 7810 hardware version number.

  • Page 23: Account Tab Page

    Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 3.2.5 Account Tab Page On the Account tab page, you can configure information for an eSpace 7810's account such as registration and deregistration, as shown in Figure 3-3. Figure 3-3 Account tab page Table 3-2 lists parameters on the Account tab page.
  • Page 24 If you select Off, anonymous calls made to this account are received. Missed call log Indicates whether to record missed calls. If you select Disabled, eSpace 7810 does not record calls that you miss. Auto Answer Indicates whether to enable auto answer.

  • Page 25: Network Tab Page

    IP address of the primary DNS server. Secondary DNS IP address of the secondary DNS server. PPPoE you can connect eSpace 7810 to the network in PPPoE mode. For details about the user name and password, contact the network service provider. Issue 01 (2011-09-07) Huawei Proprietary and Confidential Copyright ©...
  • Page 26 If you select the As Bridge check box, the PC port works in bridge mode. As Router If you select the As Router option button, eSpace 7810 functions a router, and you must set related parameters. For details about these parameters, contact the network administrator.

  • Page 27: Phone Tab Page

    Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 3.2.7 Phone Tab Page Preference Figure 3-6 shows the Preference area on the Phone tab page Figure 3-6 Preference area Table 3-5 lists parameters in the Preference area Table 3-5 Parameters in the Preference area...
  • Page 28 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Parameter Description Update Interval at which eSpace 7810 obtains the UTC time from the Interval(seconds) NTP server. Daylight Saving Time Mode of enabling the Daylight Saving Time (DST). Fixed Type Mode of setting the DST.
  • Page 29 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Parameter Description Ring Type eSpace 7810's ring tone. Upload Ringtone Ring tone file that you upload. Click Browse to select a .wav file whose size does not exceed 100 KB, and click Upload.
  • Page 30 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Figure 3-7 Features area Figure 3-7 lists parameters in the Features area. Issue 01 (2011-09-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 31 Call forward types include Always, Busy, and No Answer. Always Indicates whether to always enable the call forwarding function. If you select On, eSpace 7810 forwards all incoming calls to a preset number. Target Number that incoming calls are forwarded to.
  • Page 32 Indicates whether to enable the dial tone for the send key. Hotline Number Hotline number that eSpace 7810 automatically connects to if you do not dial a number or perform any other operations within the hotline delay time after picking up the handset or pressing the hands-free key to enter the dial screen.
  • Page 33 Indicates whether to enable the blind transfer function. OnHook  Enabled: The blind transfer function is enabled.  Disabled: The blind transfer function is disabled, and eSpace 7810 can receive calls properly. For details about how to set call transfer, see 4.6 Call Transfer.
  • Page 34 User Manual 3 Configuring eSpace 7810 Figure 3-8 Setting line keys Table 3-7 lists parameters on both the eSpace 7810 screen and Web configuration page. Table 3-7 Parameters on both the eSpace 7810 screen and Web page Phone Screen Web Page...
  • Page 35 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Table 3-8 Functions of line keys Phone Description Setting Page Screen Value Line Extension Line Line Functions as This Select Auto This a line key. parameter is or Line 1 to parameter is dimmed.
  • Page 36 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Phone Description Setting Page Screen Value Line Extension Alternatively, connects to a preset speed dial number when eSpace 7810 is in standby state. DTMF DTMF Simplifies the Enter a...
  • Page 37 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Phone Description Setting Page Screen Value Line Extension varies according to eSpace 7810 status. In the standby state  Forward incoming calls to number in Forward to text box under...
  • Page 38 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Phone Description Setting Page Screen Value Line Extension Transfer Transfer Transfers If this This This calls. parameter is parameter is parameter is left blank, dimmed. dimmed. this key functions as the transfer key.
  • Page 39 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Phone Description Setting Page Screen Value Line Extension Listening Listening the group parameter is parameter is parameter is listening key. dimmed. dimmed. dimmed. During a conversation in the handset...
  • Page 40 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Phone Description Setting Page Screen Value Line Extension Line Line Members URL, for registers the dimmed. who share the example, same account 2413333601_ function. can monitor 1@64.215.21 the account 2.70.
  • Page 41 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Table 3-9 Parameters about programmable keys Type Description Setting Line Extension Assigns no This parameter is This parameter is function. dimmed. dimmed. Directory Displays address This parameter is This parameter is books, including the dimmed.
  • Page 42 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Type Description Setting Line Extension preset number. and the pickup number, for example, *83123. In *83123, *83 is the function code indicating call pickup, and 123 is the pickup number.
  • Page 43 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Table 3-10 Parameters in the Voice area Parameter Description Echo Cancellation Configuration about echo cancellation. Echo canceller Indicates whether to enable the echo canceler. Indicates whether to enable the Voice activity detection (VAD).

  • Page 44: Dial Plan

    7810 supports the following rules:  Replace rule: eSpace 7810 allows you to replace a complex number with a simple number. For example, after you replace 0123 with 12, eSpace 7810 makes a call to 0123 after you enter 12. Issue 01 (2011-09-07) Huawei Proprietary and Confidential Copyright ©...
  • Page 45 Figure 3-12 Setting the replace rule  Dial-now rule: After you enable this rule, eSpace 7810 makes a call as soon as you enter the preset number. For example, if you set Dial-now Rule to 0147, eSpace 7810 makes a call to 0147 immediately after you enter 0147.

  • Page 46: Contacts Tab Page

    Figure 3-14 Setting the area code rule  Block out rule: After you enable this rule, eSpace 7810 forbids anyone to make a call to the blocked number. For example, if you set the blocked number to 123456 for the account 1, eSpace 7810 forbids you to use account 1 to make a call to number 123456.
  • Page 47 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Figure 3-16 Local Phonebook area BlackList In the BlackList area, you can query, add, modify, and delete contacts in the blacklist, or move contacts from the blacklist. Issue 01 (2011-09-07) Huawei Proprietary and Confidential Copyright ©...

  • Page 48: Upgrade Tab Page

    Figure 3-17 BlackList area 3.2.9 Upgrade Tab Page On the Upgrade tab page, you can restart eSpace 7810. To restart eSpace 7810, click Reboot and click OK in the confirm dialog box that is displayed. Figure 3-18 Upgrade page Issue 01 (2011-09-07) Huawei Proprietary and Confidential Copyright ©...

  • Page 49: Security Tab Page

    Trusted Certificates eSpace 7810 uses certificates to check whether the server is reliable. When eSpace 7810 initiates an SSL connection, eSpace 7810 functions as the client to check the server reliability. To upload a trusted certificate, proceed as follows: Click Browse in the Trusted Certificates area and select a trusted certificate in the dialog box that is displayed.

  • Page 50: Server Certificates

    Figure 3-20 Importing a trusted certificate Server Certificates When you access the Web page for eSpace 7810 using HTTPS, eSpace 7810 functions as the server to send a trusted certificate to the browser. To upload a server certificate, proceed as follows: Click Browse in the Server Certificates area and select a server certificate in the dialog box that is displayed.

  • Page 51: Saving Settings

    Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 3.2.11 Saving Settings Click the Submit button on the lower-part of a page after setting is complete. Issue 01 (2011-09-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 52: Using Espace 7810

    4.1.4 Multiple Accounts eSpace 7810 supports six independent SIP accounts. If multiple accounts are enabled, corresponding account names are displayed on the standby screen. You can press left and right keys to select an account. After an account is selected, the dial page of the corresponding account will be displayed on the screen.

  • Page 53: Making A Call

    You can press the up and down arrows to switch between the two calls. 4.2.2 Redialing If you redial a number, eSpace 7810 uses the account that is used to dial the same number the previous time. Pick up the phone, press the SPK key, connect the headset, or press the line key.

  • Page 54: Using Speed Dial To Make A Call

    SPK key, press the OK key or press the Headset key. 4.3.2 Answering Multiple Calls If you enable the call waiting function for eSpace 7810, it can be used to answer multiple calls.

  • Page 55: Call Mute

    4.6 Call Transfer You can transfer a call to other extension numbers or mobile numbers. eSpace 7810 supports the following call transfer modes: blind transfer, semi-attend transfer, and attend transfer. In the conversation with user B, user A presses the Transfer key to hold user B's call.

  • Page 56: Blf Function

    3-6. 4.8 BLF Function After the BLF function is enabled for eSpace 7810, you can press the corresponding DSS key to check the status of the monitored phone. You can press this key to directly make a call to the specified number.

  • Page 57: Pickup Function

    Key. 4.11 Call Park This function allows you to hold a call on an eSpace 7810 and unhold the call on another eSpace 7810. If you do not unhold the call within the specified duration, the call is released and the called party hears the busy tone.

  • Page 58: Searching For A Contact

    Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Adding a Contact Group To add a contact group, proceed as follows: Access the local address book page. Press the right and left keys to select the AddGroup. Press the OK key.

  • Page 59: Blacklist

    Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Deleting a Contact To delete a contact, proceed as follows: Access the local address book page. Select a group and press the OK key. Select the contact that you want to delete.

  • Page 60: Messages

    Select [Messages] and press the OK key. 4.13.1 Voice Messages The voice mailbox is stored on the Media Resource Server (MRS). You can use eSpace 7810 to connect to the server to obtain voice messages. After receiving a new voice message in the standby state, eSpace 7810 displays a notification on the screen and lights the Message key.
  • Page 61 Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Press the up and down keys to view the number of old and new voice messages for both accounts. Select an account and press the OK key to access the voice mailbox.

  • Page 62: Maintaining Espace 7810

    On the Phone's Standby Screen On the standby screen, hold down the X key. A message asking you to confirm the restart is displayed. Press the OK key to restart the eSpace 7810. On the Web Configuration Page Access the Web configuration page.
  • Page 63 User Manual 6 FAQs FAQs Q: How do I check the basic eSpace 7810 information, such as the IP address and software version? A: In the standby state, press the <OK> key. Q: How do I access the eSpace 7810's Web configuration page? A: In the Web browser, enter the eSpace 7810's IP address in the address box, and press Enter.
  • Page 64 Press the left and right keys to enable or disable the function. Dial *58# on the eSpace 7810 to register the call waiting function. Q: How do I forward an incoming call to the mobile phone or another IP phone? A: Use the following methods to forward a call: ...

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