Arris Ruckus T811-CM Installation Manual
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Arris Ruckus T811-CM Installation Manual

Arris Ruckus T811-CM Installation Manual

Strand-mount cable modem ap
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HARDWARE INSTALLATION GUIDE
T811-CM Strand-Mount Cable Modem
AP
Installation Guide
Part Number: 800-71436-001 Rev B
Publication Date: October 2018

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Summary of Contents for Arris Ruckus T811-CM

  • Page 1 HARDWARE INSTALLATION GUIDE T811-CM Strand-Mount Cable Modem Installation Guide Part Number: 800-71436-001 Rev B Publication Date: October 2018...
  • Page 2 Limitation of Liability IN NO EVENT SHALL RUCKUS, ARRIS, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIES, LICENSORS AND THIRD PARTY PARTNERS, BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL...

  • Page 3: Table Of Contents

    Contents Introduction......................................5 About This Installation Guide..................................5 Using This Installation Guide..................................6 Terms Used In This Guide................................... 6 Related Documentation....................................7 Documentation Feedback..................................7 Planning the T811-CM Installation..............................9 T811-CM Omni Antenna Coverage................................9 T811-CM Backhaul Options..................................10 Powering the T811-CM....................................10 LED Startup Sequence (CM Backhaul)..............................11 LED Startup Sequence (SFP Backhaul)..............................
  • Page 4 What to Do Next....................................33 Changing the Administrative Password..............................33 Configuring the Security Settings................................33 Configuring Advanced Settings and Features............................33 Reading Related Documentation................................33 Appendix A: Ruckus Wireless Factory- and Customer-Supplied Parts..................35 Factory-supplied and customer-supplied parts.............................35 Appendix B: T811-CM Mounting Dimensions..........................37 Dimensions........................................

  • Page 5: Introduction

    Introduction • About This Installation Guide............................5 • Using This Installation Guide............................6 • Terms Used In This Guide.............................6 • Related Documentation..............................7 • Documentation Feedback............................7 About This Installation Guide This Installation Guide provides information on how to set up the Ruckus Wireless T811-CM (model 901-T811-CM-US31) strand mount access point (AP) with integrated cable modem (CM) on your network.

  • Page 6: Using This Installation Guide

    Introduction Using This Installation Guide Using This Installation Guide The T811-CM installation is completed in four major steps. Each step includes several substeps. FIGURE 2 Adding a T811-CM to an existing Ruckus Wireless network flowchart Terms Used In This Guide Before continuing, Ruckus Wireless recommends that you become familiar with the following terms: •...

  • Page 7: Related Documentation

    Introduction Documentation Feedback Related Documentation In addition to this guide, each T811-CM documentation set includes the following: • T811-CM Quick Setup Guide: Provides a quick summary of the setup steps detailed in this guide. • Outdoor Access Point User Guide: Provides detailed information on how to configure the functions of the unit. The User Guide is available for download on the Ruckus Wireless Support site: https://support.ruckuswireless.com.
  • Page 8 T811-CM Strand-Mount Cable Modem AP Installation Guide Part Number: 800-71436-001 Rev B...

  • Page 9: Planning The T811-Cm Installation

    Planning the T811-CM Installation • T811-CM Omni Antenna Coverage..........................9 • T811-CM Backhaul Options............................10 • Powering the T811-CM..............................10 • LED Startup Sequence (CM Backhaul)........................11 • LED Startup Sequence (SFP Backhaul)........................11 • Performing a Site Survey............................13 • GPS Antenna Considerations.............................

  • Page 10: T811-Cm Backhaul Options

    Planning the T811-CM Installation T811-CM Backhaul Options FIGURE 4 Typical mesh elevation plane coverage, side view T811-CM Backhaul Options The T811-CM can use either the cable modem or the SFP (Small Form-factor Pluggable) fiber interface as its backhaul. Before beginning the installation, you must decide which backhaul method you intend to use. NOTE In most deployments the Cable Modem connection will be used as backhaul.

  • Page 11: Led Startup Sequence (Cm Backhaul)

    Planning the T811-CM Installation LED Startup Sequence (SFP Backhaul) LED Startup Sequence (CM Backhaul) The startup sequence from factory default state to operational state is as follows: At power on, the Power LED is red and the CM DS and CM US LEDs are solid green for 20 seconds, then off. The Power LED remains red until 40 seconds, then begins blinking green during startup.
  • Page 12 Planning the T811-CM Installation LED Startup Sequence (SFP Backhaul) Online LED blinks while connecting, and is solid amber once a connection has been established. Once the SFP connection is established, the CM US LED blinks green to indicate SFP activity. Power LED is solid green once an IP address has been received.

  • Page 13: Performing A Site Survey

    Planning the T811-CM Installation GPS Antenna Considerations Performing a Site Survey Perform a site survey to determine the optimal T811-CM placement for maximum range, coverage, and network performance. Ruckus Wireless Support can supply site survey best practices information. The location and orientation that you choose for the T811-CM play a critical role in the performance of your wireless network. In general, Ruckus Wireless recommends installing the T811-CM away from obstructions and sources of interference and ensuring that the AP's best coverage zone is pointing in the general direction of its wireless clients or associated bridge units as described in "T811-CM Omni Antenna Coverage."...

  • Page 14: T811-Cm Physical Features

    Planning the T811-CM Installation T811-CM Physical Features FIGURE 5 T811-CM mounting GPS considerations T811-CM Physical Features This section describes the physical features of the T811-CM AP. AP and CM MAC Addresses, Connectors and Ground Point The T811-CM MAC address label lists separate addresses for the internal AP and the cable modem (CM). The MAC address label (1 in the Figure below) is mounted on the end of the T811-CM with the F type connector and the ground screw (2 and 3 in the Figure).

  • Page 15: Leds And Ports

    Planning the T811-CM Installation T811-CM Physical Features FIGURE 6 T811-CM MAC address label, F type connector and ground point TABLE 1 Connectors and ground point on the T811-CM Label Description MAC Address label location Labels include separate addresses for the internal AP and CM. Coaxial cable connector F type, connects to the CMTS at the head end using a tap on the plant, and provides AC POC to the T811-CM.
  • Page 16 Planning the T811-CM Installation T811-CM Physical Features FIGURE 7 T811-CM LEDs and ports TABLE 2 T811-CM LEDs and Ports Label Description POWER Off: AP off. Blinking red: Boot up in process. Solid Green: AP on. CM DS Blinks when searching for downstream (DS), then solid when DS is locked. CM US / SFP Activity Off when upstream (US) is searching, and then blinks as upstream power is increased/ranged and then solid when upstream is locked.

  • Page 17: Ports For Cable Attenuation And Impedance Matching

    Planning the T811-CM Installation T811-CM Physical Features TABLE 2 T811-CM LEDs and Ports (continued) USB Port USB port for IoT devices Max Dimensions: 6 cm x 2 cm x 1.1 cm Max Weight: 8 ounces Max Power: 0.5 W Interface: USB 2.0 Type-A plug Eth Port / Reset Button 1 x 10/100/1000 PoE Out port (802.3at) Supports PoE PSE (802.3at) 30W...
  • Page 18 T811-CM Strand-Mount Cable Modem AP Installation Guide Part Number: 800-71436-001 Rev B...

  • Page 19: Installing The T811-Cm

    Installing the T811-CM • Safety Information..............................19 • Unpacking the T811-CM............................. 19 • Required Hardware and Tools........................... 20 • Package Contents................................ 20 • Mounting the T811-CM............................... 20 • Earth Grounding the T811-CM........................... 21 • Installing the Cable Power Tap...........................21 • Powering the T811-CM with POC..........................21 •...

  • Page 20: Required Hardware And Tools

    Installing the T811-CM Required Hardware and Tools Required Hardware and Tools Be sure to gather all of the following required hardware and tools before beginning the installation. • No. 2 Phillips screwdriver bit • Torque screwdriver (Ranges from 7 to 40 in-lbs) •...

  • Page 21: Earth Grounding The T811-Cm

    Installing the T811-CM Powering the T811-CM with POC Earth Grounding the T811-CM The cable strand is usually earth-grounded, and mounting the T811-CM on the cable strand earth grounds the T811-CM chassis as well; if this is the case, skip this procedure and continue with the "Installing the Cable Power Tap" task. CAUTION Be sure that earth grounding is available and that it meets local and national electrical codes.

  • Page 22: Checking The T811-Cm Signal Level With An Rf Power Meter (Optional)

    Installing the T811-CM Checking the T811-CM Signal Level with an RF Power Meter (Optional) Finger tighten the coaxial cable connector and then tighten to 3.4N.m (30in-lbs). Wait until the T811-CM PWR, CM DS, CM US, and ONLINE LEDs stop flashing and then remain on. Checking the T811-CM Signal Level with an RF Power Meter (Optional) The CMAP cable modem is just like a standard DOCSIS 3.1 modem installed at home.

  • Page 23: Preparing The Administrative Computer

    Installing the T811-CM Configuring the T811-CM for the First Time (Optional) Preparing the Administrative Computer Use an administrative computer to configure basic operational parameters for the T811-CM access point and cable modem parts. NOTE The following procedure is applicable if the administrative PC is running a Windows operating system. Procedures for other operating systems are similar.

  • Page 24: Accessing The Diagnostic Ethernet Port

    Installing the T811-CM Configuring the T811-CM for the First Time (Optional) TABLE 3 Configure your computer’s IP address settings (continued) Subnet mask 255.255.255.0 NOTE The administrative computer needs to be able to connect to 192.168.100.1 and 192.168.100.2, the IP addresses for the AP and CM.

  • Page 25: Logging Into The Ap Or Cm Web Interface

    Installing the T811-CM Configuring the T811-CM for the First Time (Optional) Connect one end of an Ethernet cable to the Ethernet port on the T811-CM, and then connect the other end to the administrative computer’s Ethernet port. On the administrative computer, open a web browser window. In the address or location bar, enter the IP address that is assigned to the cable modem, for instance: •...

  • Page 26: Viewing The Connection Status

    Installing the T811-CM Configuring the T811-CM for the First Time (Optional) In the left sidebar, click Software. The Software Status page appears, as shown in the Figure below. FIGURE 10 Software Status page There are two tables on the Software Status page – Information and Status. The following tables describe the information that these tables display.

  • Page 27: Administering Cable Modem Passwords

    Installing the T811-CM Configuring the T811-CM for the First Time (Optional) Click Connection in the left sidebar. The CM Web interface displays the Connection Status page. NOTE The Downstream Power indicated in the Power column is accurate to +/-3dB. FIGURE 11 Connection Status page - Page 1 of 2 FIGURE 12 Connection Status page - Page 2 of 2 Administering Cable Modem Passwords The parameters on the Security Status page allow you to change the CM login and password, and/ or restore the factory defaults.

  • Page 28: Verifying Cm And Ap Operation

    Installing the T811-CM Verifying CM and AP Operation Click Security in the left sidebar. The CM web interface displays the Security Status page. FIGURE 13 Security Status page Ruckus Wireless recommends that you change the login and/or password as follows: •...

  • Page 29: Operating And Troubleshooting The T811-Cm

    Operating and Troubleshooting the T811-CM • Retrieving the CM’s MAC Address..........................29 • Retrieving the CM’s MAC Address using the CM CLI....................29 • Retrieving the CM’s MAC Address using the AP CLI....................30 • Upgrading the CM Firmware............................30 • Rebooting and Resetting the T811-CM........................30 •...

  • Page 30: Retrieving The Cm's Mac Address Using The Ap Cli

    Operating and Troubleshooting the T811-CM Retrieving the CM’s MAC Address using the AP CLI Retrieving the CM’s MAC Address using the AP Use the AP command line interface via the CMTS to retrieve the CM’s MAC address. Obtain the IP address assigned to the AP. Connect an administrative computer to the same subnet as the T811-CM.

  • Page 31: How Docsis Channel Scanning Works

    Operating and Troubleshooting the T811-CM How DOCSIS Channel Scanning Works Click Configure in the left sidebar. The CM Web interface displays the Configure Status page. FIGURE 14 Configure Status page In the Configure DS Frequency text box, enter the downstream frequency (in Hertz) that you want the cable modem to use to connect to the CMTS when it boots up.
  • Page 32 T811-CM Strand-Mount Cable Modem AP Installation Guide Part Number: 800-71436-001 Rev B...

  • Page 33: What To Do Next

    What to Do Next • Changing the Administrative Password........................33 • Configuring the Security Settings..........................33 • Configuring Advanced Settings and Features......................33 • Reading Related Documentation..........................33 Changing the Administrative Password Management access to the web interface of the AP is controlled through administrative user name and password. As soon as you complete the AP setup, make sure you log on to the AP’s web interface and change the default administrative user name and password.
  • Page 34 T811-CM Strand-Mount Cable Modem AP Installation Guide Part Number: 800-71436-001 Rev B...

  • Page 35: Appendix A: Ruckus Wireless Factory- And Customer-Supplied Parts

    Appendix A: Ruckus Wireless Factory- and Customer-Supplied Parts • Factory-supplied and customer-supplied parts.......................35 Factory-supplied and customer-supplied parts Part Ruckus T811-CM Kit or Notes Wireless P/N Customer Supplied 1m lugged earth ground T811-CM kit wire Cable power tap and Customer supplied Antronix MGT2000-SDPE connecting cable tap, or equivalent...
  • Page 36 T811-CM Strand-Mount Cable Modem AP Installation Guide Part Number: 800-71436-001 Rev B...

  • Page 37: Appendix B: T811-Cm Mounting Dimensions

    Appendix B: T811-CM Mounting Dimensions • Dimensions.................................. 37 Dimensions FIGURE 15 T811-CM dimensions T811-CM Strand-Mount Cable Modem AP Installation Guide Part Number: 800-71436-001 Rev B...
  • Page 38 T811-CM Strand-Mount Cable Modem AP Installation Guide Part Number: 800-71436-001 Rev B...

  • Page 39: Appendix C: Replacing The F Connector Adapter

    Appendix C: Replacing the F Connector Adapter • Replacing the F Connector Adapter.......................... 39 Replacing the F Connector Adapter If you need to replace the 3/4” KS male to F female port adapter (stinger or hardline adapter), then complete the following: Remove the old F-connector and replace with new F-connector.
  • Page 40 T811-CM Strand-Mount Cable Modem AP Installation Guide Part Number: 800-71436-001 Rev B...

  • Page 41: Appendix D: Rebooting And Resetting The T811-Cm

    Appendix D: Rebooting and Resetting the T811-CM • Rebooting and Resetting the AP and CM......................... 41 Rebooting and Resetting the AP and CM CAUTION Performing this procedure resets the AP and CM parts of the T811-CM to their factory default settings. If you want to reset only the CM component to its factory default settings, then perform the procedure described in Rebooting and Factory-Resetting the CM instead.

  • Page 42: Remotely Rebooting And Factory Resetting The Ap

    Appendix D: Rebooting and Resetting the T811-CM Rebooting and Resetting the AP and CM Locate the reset button under the access plug. FIGURE 16 Location of the reset button Using a pen or a similar pointed object, press the reset button for 1-4 seconds to reboot the AP and CM. Press and hold the reset button for 5-9 seconds to reset the AP and CM to factory defaults.

  • Page 43: Rebooting And Factory-Resetting The Cm

    Appendix D: Rebooting and Resetting the T811-CM Rebooting and Resetting the AP and CM Find the OID for the T811-CM reset and reboot controls. Refer to the Ruckus Wireless Access Point SNMP Reference Guide, available from support.ruckuswireless.com, for AP-specific SNMP MIBs. •...
  • Page 44 © Copyright 2018 Ruckus Networks, an ARRIS company. All rights reserved. 350 West Java Dr., Sunnyvale, CA 94089 USA www.ruckuswireless.com...

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