Getting Help; Contacting Dell Emc; Registering For Online Support; Accessing Support Resources - Dell EMC VxRail P Series Owner's Manual

Topics:
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Contacting Dell EMC

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Registering for online support

•

Accessing support resources

• VxRail documentation
Contacting Dell EMC
You can link your Online Support account with VxRail Manager and access support resources without having to log in separately.
NOTE: If you plan to set up Secure Remote Services (SRS), you must link your Online Support account to VxRail
Manager under the same ID or it may not work properly.
Registering for online support
You can create an Online Support account to access support resources such as:
• Register your appliance.
• Obtain product license files and software updates.
• Download Dell EMC VxRail Series product documentation.
• Access SolVe Online for VxRail or download the SolVe Desktop Procedure Generator.
• Browse the Dell EMC VxRail Series community and support information.
• Link your support account for access to resources from within VxRail Manager.
To register for online support:
1. Open www.emc.com/vxrailsupport or support.emc.com.
2. Click Register here.
3. Fill in the required information.
You will receive a confirmation email within 48 hours.
Accessing support resources
You can access support resources for your VxRail Series using one of the following methods:
• VxRail Manager Support
• www.emc.com/vxrailsupport (or support.emc.com)
• https://solve.emc.com
NOTE: Additional VxRail Series information is available through the SolVe Desktop application. SolVe includes step-
by-step procedures for replacing certain hardware components, and other tasks.

Getting help

Getting help
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