Page 1
Dell EMC VxRail Appliances on 14th Generation PowerEdge Servers E Series Owner's Manual...
Page 2
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Contents 1 Overview................................5 Front view................................... 5 Left control panel view..............................6 Right control panel view..............................8 Back view of the appliance............................... 9 Drive indicator codes................................10 NIC indicator codes................................11 Power supply unit indicator codes...........................11 iDRAC Direct LED indicator codes..........................14 Locating serial number of your appliance........................14 Looking up your appliance serial number in VxRail Manager.................15 Locating your physical VxRail Service Tag number....................
Page 4
Supported hardware components..........................28 System memory................................29 General memory module installation guidelines......................30 Expansion cards and expansion card riser........................31 Expansion card installation guidelines........................31 7 Getting help..............................33 Contacting Dell EMC............................... 33 Registering for online support............................33 Accessing support resources............................33 Contents...
Overview The VxRail ™ E Series appliance is a hyper-converged appliance that supports: • Up to two Intel Xeon Processor Scalable Family processors • 10 x 2.5 inch hard drives or solid state drives (SSDs) • 24 DIMM slots • Two AC or DC redundant power supply units NOTE: The appliance supports only internal, hot swappable hard drives.
Item Ports, panels, and slots Icon Description appliance health LED (Chassis health and appliance ID) bar. For more information, see the Status LED indicators section. VGA port Enables you to connect a display device to the appliance. For more information, see the Technical specifications section.
Page 7
Icon Description Condition Corrective action • If the drives are configured in a RAID array, restart the appliance, and enter the host adapter configuration utility program. Temperature The indicator turns solid amber if the Ensure that none of the following conditions exist: indicator appliance experiences a thermal error •...
Appliance health and appliance ID indicator code Condition Blinking amber Indicates that the appliance is experiencing a fault. Check the Appliance Event Log or the LCD panel, if available on the bezel, for specific error message. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/ openmanagemanuals >...
Back view of the appliance You can access the components such as appliance identification button, power supply sockets, cable management arm connectors, iDRAC storage media, NIC ports, and USB ports from the back of the appliance. Most of the expansion card ports can be accessed from the back panel.
Drive indicator codes Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about the current status of the hard drive. The activity LED indicates whether the hard drive is currently in use or not. The status LED indicates the power condition of the hard drive.
NIC indicator codes The NIC on the back panel has an indicator that provides information about the network activity and link status. The activity LED indicates whether the NIC is currently connected or not. The link LED indicates the speed of the connected network. Figure 7.
Page 12
Figure 8. AC PSU status indicator AC PSU status indicator/handle Table 9. AC PSU status indicators Convention Power indicator Condition pattern Green A valid power source is connected to the PSU and the PSU is operational. Flashing green When the firmware of the PSU is being updated, the PSU handle flashes green. Flashing green and When hot-adding a PSU, the PSU handle flashes green five times at 4 Hz rate and turns turns off...
Page 13
Convention Power indicator Condition pattern Not lit Power is not connected. Figure 9. DC PSU status indicator DC PSU status indicator Table 10. DC PSU status indicators Convention Power indicator pattern Condition Green A valid power source is connected to the PSU and that the PSU is operational. Flashing green When hot-adding a PSU, the PSU indicator flashes green.
Locating serial number of your appliance To get support for your appliance, use the VxRail Appliance serial number, also called the Product Serial Number Tag (PSNT). The PSNT is a 14-digit number used to identify your appliance to Dell EMC support. Overview...
Your hardware is identified by a unique Service Tag number. The Service Tag is found on the front of the appliance by pulling out the information tag. Alternatively, the information may be on a sticker on the chassis of the appliance. This information is used by Dell EMC to route support calls to the appropriate personnel.
EMC product guides and NOTE: Download the SolVe Desktop combines it with expert Dell EMC support advice to generate application, all generators are a procedure document that is concise and task driven. available within the Solve Desktop.
Technical specifications The technical and environmental specifications of your appliance are outlined in this section. Chassis dimensions Figure 12. Chassis dimensions Table 14. Dimension details Appliance Za (with Za (without bezel) bezel) 10 x 2.5 inches 482.0 mm 434.0 mm 42.8 mm 35.84 mm 22.0 mm...
The VxRail E Series appliance supports CR 2032 3.0-V lithium coin cell battery. Expansion bus specifications The VxRail E Series appliance supports PCI express (PCIe) generation 3 expansion cards, which must be available on the system board by using expansion card risers.
VxRail E Series appliance supports NVMe drives in cache tier, slots 8 and 9 only. Ports and connectors specifications The VxRail E Series appliance supports USB ports, NIC ports, VGA ports, serial connector, and an IDSDM card that supports two internal dual SD module. USB ports...
9-pin connector, Data Terminal Equipment (DTE), 16550-compliant. VGA ports The Video Graphic Array (VGA) port enables you to connect the appliance to a VGA display. The VxRail E Series appliance supports one 15- pin VGA port on the front and back of appliance.
Internal dual SD Module The Internal Dual SD module (IDSDM) provides a redundant SD card solution. The IDSDM card offers the following feature: • Dual card operation — Maintains a mirrored configuration by using SD cards in both the slots and provides redundancy. NOTE: The IDSDM on the VxRail appliance is pre-configured for appliance bare metal recovery.
Table 25. Maximum shock specifications Maximum shock Specifications Operating Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 6 G for up to 11 ms. Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the appliance) of 71 G for up to 2 ms.
Particulate contamination Specifications Corrosive dust • Air must be free of corrosive dust. • Residual dust present in the air must have a deliquescent point less than 60% relative humidity. NOTE: This condition applies to data center and non-data center environments. Table 29.
• Redundant power supply units are required. • Non-Dell EMC qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. Thermal restrictions The following table lists the configurations required for efficient cooling. Table 31. Thermal restrictions configuration...
Initial setup and configuration For assistance on installation and deployment services, contact your Dell EMC account team or your reseller for installation services. WARNING: During the VxRail deployment process, an iDRAC account named vxadmin or PTAdmin is created. This account provides hardware information to the VxRail Manager and is required for the VxRail Manager and the cluster to function properly.
Preboot Execution Environment (PXE) NOTE: Dell EMC has optimized your appliance and recommends that you do not change any of these settings. iDRAC configuration The Integrated Dell Remote Access Controller (iDRAC) is designed to make appliance administrators more productive and improve the overall availability of Dell EMC appliances.
Page 27
The iDRAC IP address is pre-configured for DHCP. This can be changed to a static IP address by logging into iDRAC. NOTE: • To access iDRAC, connect the network cable to the Ethernet connector 1 on the system board. • Ensure that you change the default user name and password after setting up the iDRAC IP address.
Replacing and adding hardware Adding or replacing hardware component procedures on your VxRail E Series appliance, such as hard disk drives (HDDs), solid state drives (SSDs), and power supply units must be performed only by Dell EMC certified service technicians. For certain hardware components, you may need to contact Customer Support for repair or replacement.
NOTE: The preceding table provides a non-exhaustive list of FRUs that reflects the common top-level assembly parts. System memory The appliance supports DDR4 registered DIMMs (RDIMMs) and load reduced DIMMs (LRDIMMs). Memory holds the instructions that are executed by the processor. CAUTION: To avoid data loss, ensure that you refer to the procedures in the SolVe Desktop application before performing any memory or expansion card replacement or upgrade procedures.
The following are the recommended guidelines for installing memory modules: • RDIMMs and LRDIMMs must not be mixed. • If memory modules with different speeds are installed, they will operate at the speed of the slowest installed memory module(s) or slower depending on appliance DIMM configuration.
Page 32
Card type Slot priority Form factor rNDC Integrated Slot Table 37. Riser configurations:1A Card type Slot priority Form factor HWRAID BOSS Low Profile 10Gb NICs (Intel) Low Profile HBA330 Mini Integrated Slot rNDC Integrated Slot Replacing and adding hardware...
Download Dell EMC VxRail Series product documentation. • Download the SolVe Desktop Procedure Generator. • Browse the Dell EMC VxRail Series community and support information. • Link your support account for access to resources from within VxRail Manager. To register for online support: Go to emc.com/vxrailsupport or support.emc.com.