VERITAS 5250 Hardware Service Procedure

Veritas Appliance
Hardware Service Procedure
Replacing a disk drive: Veritas appliance
Document Number: 307
Version: 1.0 (05/04/2020)

Purpose

This document describes the process for replacing a hard disk drive in a Veritas appliance.

Affected appliance models

• 5250 Appliance

Electrical Safety

The static discharged by human bodies can damage static-sensitive components on the boards.
When installing and maintaining the equipment, observe appropriate electrostatic safety precautions
to prevent personnel injuries or device damage.
When operating a device in an electrostatic sensitive area, you must take electrostatic-discharge
(ESD)-preventive measures. These include wearing ESD-preventive gloves, an ESD-preventive wrist
strap, and ESD-preventive clothes to avoid personnel injury or device damage.
To prevent damage to the device, pay attention to the following during operations:
• Do not touch devices with bare hands because ESD from the human body may damage the
electrostatically sensitive elements on a board.
• When dealing with the server or any of the internal components, wear an ESD-preventive wrist
strap, ESD-preventive gloves, and ESD-preventive suit.

Overview of the disk drive replacement process

This section describes how to replace the disk drive in a 5250 Appliance.
The 5250 Appliance operating system is installed on two internal RAID 1 (mirrored) 1TB disk drives.
The operating system disks are located in drive bay slots 0 and 1. The appliance also uses two internal
RAID 1 (mirrored) 1TB disk drives to store appliance software-generated log files. The log file disks
are located in slots 2 and 3. Slots 4 through 11 contain internal storage disk drives. These drives can
be of 2TB or 8TB capacity.
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