Premium bullet camera with flir edge ai video analytics (81 pages)
Summary of Contents for FLIR Ariel CM-3202-11-I
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Ariel™ Installation and User Guide Full HD Mini-Dome CM-3202-11-I CM-3202-11-I Installation and User Guide Revision 100 June 2020 This document does not contain any export-controlled information.
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Business users should contact their supplier or refer to their purchase contract. Document History Revision Date Comment June 2020 Initial FLIR Release CM-3202-11-I Installation and User Guide Revision 100 June 2020 This document does not contain any export-controlled information.
Table of Contents Document Scope and Purpose ....................1 Introduction ..........................6 Features .......................... 6 Package Contents ......................7 Accessing Product Information from the FLIR Website ..........7 Camera Dimensions ....................... 9 Camera Interfaces ......................9 2.5.1 System Cable ......................10 2.5.2...
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List of Figures Figure 1: CM-3202-11-I Mini-Dome Camera ..................... 6 Figure 2: Visible Security Cameras Page on FLIR.com ................7 Figure 3: Product Information Page on FLIR.com ..................8 Figure 4: Product Support Page ........................ 8 Figure 5: Side Dimensions ......................... 9 Figure 6: Base Dimensions ........................
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Figure 39: Privacy Zone Page ......................... 38 Figure 40: Three Privacy Zones Set Up - Zone-1 Selected ..............38 Figure 41: Motion Page ..........................39 Figure 42: Motion Detection Enabled and Zone Defined ................. 40 Figure 43: System Settings Network Page - IP Mode Settings ............... 41 Figure 44: QoS Settings ...........................
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Figure 78: TLS/HTTPS Settings ......................65 Figure 79: Port Settings ........................... 65 Figure 80: IP Filter Settings........................66 Figure 81: Firmware & Info Page ......................67 Figure 82: Camera Web Page (Internet Explorer) - Ariel Player Not Installed ........72 Figure 83: Download the Ariel Player ......................
WARNINGS and CAUTIONS shall absolve l'installateur, du propriétaire ou de l'utilisateur FLIR and its agents from any resulting dégagera FLIR Systems, Inc. et ses agents de toute liability. responsabilité en résultant. Specifications and information in this guide Les spécifications et informations contenues dans...
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A Tip is information and best practices that are useful or provide some benefit for installation and use of FLIR products. Un Conseil correspond à une information et aux bonnes pratiques utiles ou apportant un avantage supplémentaire pour l'installation et l'utilisation des produits FLIR. CM-3202-11-I Installation and User Guide Revision 100 June 2020...
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Document Scope and Purpose General Cautions and Warnings Précautions et avertissements d'ordre général This section contains information that indicates a procedure or condition where there are potential Cette section contient des informations hazards. indiquant qu'une procédure ou condition présente des risques potentiels. SAVE ALL SAFETY AND OPERATING INSTRUCTIONS FOR FUTURE USE.
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Document Scope and Purpose Warning • Do not drop the camera or subject it to physical shock. • Do not touch sensor modules with fingers. If cleaning is necessary, use a clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period of time, put on the lens cap to protect the sensor from dirt.
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Document Scope and Purpose Site Preparation There are several requirements that should be properly addressed prior to installation at the site. The following specifications are requirements for proper installation and operation of the unit: Ambient Environment Conditions: Avoid positioning the unit near heaters or heating system •...
Introduction Introduction This guide is intended to help you physically install, configure settings for, and operate the CM-3202-11-I indoor/outdoor mini-dome IP camera. The unit is a day/night camera with a 3MP 1/2.8” sensor and includes an infrared (IR) cut filter. It supports three streams – Full HD 1080p, HD 720p, and D1 – with H.264, H265, or MJPEG compression.
• CM-4S-32 Adapter Plate Installation Guide 2.3 Accessing Product Information from the FLIR Website Up-to-date resources for the camera, including the camera’s specifications, the Discovery Network Assistant (DNA) software tool, and this installation and user guide, are available from the camera’s product information and support pages on FLIR.com.
Introduction Figure 3: Product Information Page on FLIR.com 3. Scroll down to see the camera’s specifications and related documents. 4. Click Go to Product Support to open the camera’s support page. Figure 4: Product Support Page 5. Click the Resources tab.
Introduction 6. Click the relevant Download link to download the resource you need. 2.4 Camera Dimensions Following are the CM-3202-11-I camera’s dimensions. Figure 5: Side Dimensions Figure 6: Base Dimensions 2.5 Camera Interfaces The camera has a built-in system cable internal interfaces.
Introduction 2.5.1 System Cable The camera’s built-in system cable includes an RJ-45 Ethernet jack, and five (2) two-wire leads that provide audio input and output, alarm input and output, and 12VDC power connections. The cable includes an LED that flashes green to indicate power on and network activity. Connector Black RJ-45...
Software Operating System Microsoft Windows 7 SP1, 8, 8.1, and 10 Browser FLIR recommends using Google Chrome to access the camera's web page, which also supports other browsers such as Firefox, Microsoft Edge, and Internet Explorer 11 (32-bit). Viewer ActiveX control plug-in for Microsoft Internet Explorer...
Installing and Connecting the Camera Installing and Connecting the Camera This chapter describes how to install and connect the unit. It includes the following topics: • Pre-Installation Checklist • Outdoor Mounting Recommendations Mounting Instructions • Powering the Camera • Connecting the Camera to the Network •...
Installing and Connecting the Camera 3.3 Mounting Instructions Follow the instructions in installation guides listed in the Related Information section of Package Contents. To directly mount the camera onto a wall or ceiling Paste the included drill template onto the wall or ceiling where you are mounting the camera. Figure 9: Drill Template Drill three anchor holes according to the template.
Installing and Connecting the Camera Gently pull the top cover away from the camera body. Place the camera over the surface and securely fasten the three tapping screws clockwise into the plastic anchors. Figure 11: Mounting the Camera (Optional) Insert microSD card into the slot on the camera body (see Internal Interfaces).
Installing and Connecting the Camera Figure 12: Adjusting the Camera Position Caution Note the limits for the three adjustment axes: Pan adjustment range : >360° • • Horizontal rotation range : ±175° • Tilt adjustment range : 27°~ 90° Place the desiccant in the camera. a.
Installing and Connecting the Camera Gently place the top cover onto the camera body. Figure 14: Attach Camera Cover Fasten the three Torx screws clockwise to complete the mounting. 3.4 Powering the Camera The camera can be powered by 12VDC or an 802.3af PoE (Class 3) connection over the unit’s network cable.
To view and configure the camera via a LAN, you must attach the camera via the network switch or router to the same subnet (network segment or VLAN) as the computer that manages the unit. FLIR recommends using the Discovery Network Assistant (DNA) software tool to discover the camera on the network.
DHCP server, the camera’s default IP address is 192.168.0.250. • If the camera is managed by FLIR’s Horizon or Meridian VMS and the VMS is configured as a DHCP server, the VMS automatically assigns the camera an IP address. That IP address appears in the DNA Discover List.
Installing and Connecting the Camera 2. In the DNA Discover List, right-click on the unit and select IP Setup. The DNA - IP Setup window appears. Figure 19: DNA - IP Setup Window Uncheck Use DHCP. Specify the camera’s IP address, subnet Mask, and Gateway IP address. It is possible to specify an IP address without changing the subnet.
Installing and Connecting the Camera 2. In the Change Video Format window, select PAL. Figure 21: DNA - Change Video Format Window 3. Click Update, wait for Ok status to appear, and then click Close. To change the camera's video format to PAL using the camera's web page 1.
The CM-3202-11-I includes a web interface that enables it to be configured and operated from a web browser. FLIR recommends using Google Chrome to access the camera's web page, which also supports other browsers such as Firefox, Microsoft Edge, and Internet Explorer 11 (32-bit).
Operation Figure 23: Camera Web Page First-Time Login Log back in with the new password. The camera’s web page opens. Figure 24: Camera Web Page (Google Chrome) CM-3202-11-I Installation and User Guide Revision 100 June 2020 This document does not contain any export-controlled information.
• Light Mode is the default setting. Logout Link – Click Logout to exit the camera’s web page. • Support Link – Click Help to open https://www.flir.com/support. • CM-3202-11-I Installation and User Guide Revision 100 June 2020 This document does not contain any export-controlled information.
Operation The following information is displayed to the right of the Live View window: Streaming Format (all browsers) – MJPEG (JPEG, or J). With Internet Explorer, you can select • viewing the video on the web as H264 (ActiveX, or A) or as MJPEG (JPEG, or J). •...
Operation Figure 26: Video Page Click Profile 1, Profile 2, or Profile 3. If you want the image rotated 90° counter-clockwise (to the left) and displayed in vertically oriented 9:16 aspect ratio, enable Corridor. Corridor mode is recommended when monitoring a long, narrow area, such as an aisle, hallway, or corridor.
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Operation • Baseline Profile (not available for H.265 codec): Primarily for low-cost applications that require additional data loss robustness, such as videoconferencing and mobile applications. This is the most common profile used in IP security cameras due to the low computational cost of processing the video.
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Operation Note Remember to synchronize the QoS setting of the camera with the network router. Frame Rate: Specify a value between 1-30 for NTSC or 1-25 for PAL. The higher the FPS, the smoother the motion in the video. The default is the maximum frame rate for the video format. Rate Control: CBR (Constant Bit Rate): Specify a constant, maximum bit rate.
Operation Note Switches, routers and devices must be configured to support multicast. If you made any changes on the Video page, click Save to apply the changes. Click Reset to discard changes and revert to the last saved settings. 4.3.1 Viewing Live Video using a Media Player The main live video stream and sub-stream can be viewed with a media player such as VLC (download from http://www.videolan.org/vlc/index.html).
Operation If the URL does not specify a port, the media player attempts to open the stream using the default RTSP port, 554. Although not recommended if the camera is attached to a VMS, it is possible to configure a different RTSP port on the RTSP Page.
Operation Brightness: Specify a value between -100 and 100, which provides the highest brightness. The default is Exposure: Represents a combination of a camera's shutter speed and f-number, which brightens or darkens the scene accordingly. Specify a value between -6 (darkest) and 6 (brightest). The higher the number, the brighter the image.
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Operation • Manual: Opens the iris completely with a fixed gain. This mode should only be used in indoor scenes with consistent lighting. Manual mode requires the user to set fixed values for shutter and gain levels. Increasing the value of the fixed shutter increases the amount of light entering the sensor, which allows a brighter and more detailed image.
Operation Figure 32: Manual White Balance Settings Manual: White balance is adjusted on-screen according to the type of lighting. When selected, you • can configure the following gain values: R Gain: Adjusts the red color in the image from 0 to 511. The higher the number, the redder the image.
Operation • Color: Locks camera in daytime mode. • B/W: Locks camera in nighttime mode. Image Rotation: Flip: Flips the image upside-down. • Mirror: Displays the image from a different angle. • • Both: Displays the image upside-down from a different angle. •...
Operation To configure the alarm output pin state Figure 35: Alarm Output Pin - Pulse Settings 1. Click Output. 2. Click Alarm. 3. Select whether the display state of the alarm output pin is On or Off. 4. Select the state in which the alarm output pin is not alarmed: Open (default) or Closed. 5.
Operation Figure 37: Illumination Page Infrared light: Auto (default): The IR LEDs turn on or off according to surrounding lighting conditions. For example, • in low-light conditions, the IR LEDs turn on. • On: The IR LEDs are on. • Off: The IR LEDs are off.
Operation Figure 38: OSD Page - OSD1 Settings Click OSD1, OSD2, or Event. Enable (not available when configuring Event OSD settings): Device Name: The device name appears on-screen. Users assigned the role of admin or expert can configure the device name on the Firmware &...
Operation Figure 39: Privacy Zone Page To set up a privacy zone Move the Enable slider to the right. By default, privacy zones are disabled. Select one of the eight privacy zones: Zone-1 through Zone-8. From the Privacy Color Setting drop-down list, select Black (default), Grey, or White. The privacy color setting applies to all zones.
• Figure 41: Motion Page Note If the camera is connected to a VMS that supports cell-based motion detection, FLIR recommends using the VMS to configure the motion detection zone. To enable motion detection and define the detection zone Move the Enable slider to the right. By default, motion detection is disabled.
Operation Figure 42: Motion Detection Enabled and Zone Defined CM-3202-11-I Installation and User Guide Revision 100 June 2020 This document does not contain any export-controlled information.
Configuration Configuration Users assigned the admin or expert role can click System Settings on the View Settings Home Page configure: • Networking • • I/O devices • Recordings RTSP SD card Sounds Email • • • • Date and time Alarms Snapshots Cybersecurity...
Configuration IPv4 Subnet Mask: Determines whether destinations are on the same subnet. FLIR recommends using the default address: 255.255.255.0. If the subnet mask is not properly configured, the camera might not be able to communicate with other devices on the network.
Configuration Figure 45: UPnP Settings Enable UPnP (Universal Plug and Play): When enabled, any unit on the LAN can detect the camera and you can configure the Mode: IP and Device Name (default): When the camera connects to the LAN, other units on the LAN detect •...
Configuration Figure 47: Additional Networking Settings MTU (Maximum Transmission Unit): The greatest amount of data that can be transferred in one physical frame on the network. For Ethernet, the MTU is 1500 bytes (default). For PPPoE, the MTU is 1492. The range is from 1100 to 1500 bytes.
Configuration Figure 49: Date & Time Page - NTP Selected Select the date and time mode: NTP (Network Time Protocol; default): The camera’s date and time are synchronized with an NTP • server. Manual: Manually specify the camera’s date time. •...
Configuration Manual (default): The Server Address field appears. Specify the IP address of the NTP server (default: time.nist.gov). Synchronization Period: Specify the frequency the camera synchronizes with the NTP server, in • number of hours between 1-24. For example, to synchronize the camera with the NTP server twice per day, specify 12.
Configuration Notes: The password must consist of at least eight characters and include at least one uppercase • letter, one lowercase letter, one number, and one special character. The user name and password are case-sensitive. • 4. Click Save. The new user appears in the list of users. Users assigned the role of Admin can also: Modify the credentials of an existing user •...
Configuration Figure 54: FTP Page Server Address: Specify the FTP server’s IP address. Port: Specify the FTP server’s port number as 21 (default) or between 1025-65535. User Name: Specify the user name of the account the camera uses to access the FTP server. Password: Specify the password of the account the camera uses to access the FTP server.
Configuration Figure 55: SD Card Page Overwrite (Reserve 20MB): When enabled and less than 20MB is available on the microSDXC card, the camera overwrites recorded files. The recording program erases the earliest file and stores the new one. By default, Overwrite is enabled. To disable it, move the slider to the left. Status: Indicates whether a microSDXC card has been properly installed and mounted.
Configuration Figure 56: Alarm Page By default, no alarm rules are defined and enabled. To create an alarm rule 1. Click Create New. The rule configuration Trigger screen appears. Figure 57: Rule Configuration Trigger Screen - I/O Trigger Selected 2. Rule name: Specify a unique and useful name for the rule. 3.
Configuration • System: Select the type of system event that triggers an alarm: Network Loss Network Conflict Schedule: The camera triggers an alarm or alarms according to a specified schedule. When selected, specify the alarm schedule Mode: Regular: The camera triggers an alarm at regular intervals. When selected, ...
Configuration Figure 59: Arming Schedule Setting Screen For each day of the week, you can define up to three periods during which the alarm is armed. Start Time: Specify the time the alarm arms. End Time: Specify the time the alarm disarms. Action: By default, the action defined for the alarm is enabled.
Configuration The following example shows how to arm an alarm and enable the alarm action from 8 AM-6 PM Monday through Friday: Figure 60: Arm Alarm and Enable Action Monday through Friday 8 AM-6 PM To apply changes, click Apply. The arming schedule setting screen closes, and the rule configuration Schedule screen appears with the modified arming schedule.
Configuration 6. Click Next. The rule configuration Action screen appears. Figure 62: Rule Configuration Action Screen 7. By default, for a new rule, action for the rule is enabled. To disable action for the rule, move the slider to the left. This setting overrides any specific action setting. 8.
Configuration To modify an existing rule 1. In the list of rules, click the icon next to the rule. The rule trigger appears. Figure 64: Rule List - Rule Trigger 2. Click the trigger. The rule configuration Trigger screen appears. 3.
Configuration Figure 66: I/O Devices Page By default, all I/O pins are disabled. To enable all I/O pins, move the slider to the left. Number of input/output pins: Select up to two input and up to two output pins, corresponding to the four available dry contacts: Alarm In, Alarm Out, Audio In, Audio Out.
Configuration Find file: Browse for and upload a signed 16-bit PCM .WAV file with a sample rate of 8kHz. Delete: Deletes an existing audio file. Delete All: Deletes all uploaded audio files. 5.11 Snapshot Page On the Snapshot page, you can configure the settings for photo snapshot alarm actions. Figure 68: Snapshot Page Pre-Event Capture Count: Specify the number of frames to capture prior to the event snapshot, between 1-10.
Configuration Record Status: • One Shot (default): The camera records a single video for the specified Clip Duration, between 5-10 seconds. • Continuous: The camera continues to record, up to the specified Clip Size. Clip Size: Specify the maximum file size for video clips, between 10-20 MB. Record Codec: Select the video recording codec, H264 or H265.
Configuration • TLS TTLS (Transport Layer Security or Tunneled Transport Layer Security): The mail server requires TLS or TTLS authentication. If you are not sure of the authentication the mail server requires for sending email or of any of the following mail server settings, check with the email system administrator.
Configuration 5.14 Cyber Page The Cyber page provides security configuration settings for: Certificates • SNMP • • IEEE 802.1X-compliant communication • Transport Layer Security (TLS) and secure HTTP (HTTPS) communication Ports • IP Filtering • 5.14.1 Certificates Before you can enable SSL/TLS/HTTPS, you need to have a valid certificate installed in the camera. You can generate a self-signed certificate, or you can upload a certificate issued by a Certificate Authority (CA).
Configuration • City Name: Specify the city name. • Common Name: Specify the hostname or IP address of the camera (used to identify the camera). Organization Name: Specify the name of the organization to which the Common Name belongs • (for example, a company name).
Configuration 2. Do one of the following: • If you are uploading a self-signed certificate, under Upload Certificate, click If you are uploading a CA certificate, under CA Certificate, click • 3. Browse for and select the certificate to upload. 4.
Configuration SNMP v1 To enable SNMP v1, move the slider to the right. By default, SNMP v1 is disabled. SNMP v2c To enable SNMP v2c, move the slider to the right. By default, SNMP v1 is disabled. Read Community String: Specify the community name that has read-only access to all supported SNMP objects.
Configuration Figure 77: 802.1X Settings 802.1X is disabled by default. Before enabling 802.1X on the camera, you must register a user name and password for the 802.1X server and configure the authentication server. Contact the network administrator to obtain certificates, user IDs, and passwords. To enable it, move the Enable slider to the left.
Configuration Figure 78: TLS/HTTPS Settings Enable SSL The following settings are available: Access to the Camera Setting TLS Enabled HTTPS HTTP Yes (can be disabled) Off (default) HTTPS Only When this setting is On or HTTPS Only, you can define the HTTPS port as 443 (default) or between 1025-65535.
Configuration The Enable SSL setting on the TLS/HTTPS screen affects whether the TLS port (443) and the Web port (80) are enabled or disabled: Enable SSL HTTP Setting On or Off Off (default) HTTPS Only Also, to ensure communication with the camera, the ONVIF and RTSP ports cannot be disabled. 5.14.6 IP Filter You can restrict access to the camera by either allowing or denying up to 10 specific IP addresses.
• Export the camera’s current settings • Download system information FLIR Support can use for troubleshooting Figure 81: Firmware & Info Page Device Name: Specify a unique, friendly name for the camera, using only alphanumeric characters. The default name for the camera is the camera model followed by the camera’s serial number.
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In Internet Explorer, an information bar appears. 2. In Internet Explorer, click Save. For other browsers, save the file. Support package: To download camera log files for FLIR Support personnel, click Download. CM-3202-11-I Installation and User Guide Revision 100 June 2020...
Appendices Appendices Technical Specifications • Network Settings • Installing the Web Player (Internet Explorer) • Troubleshooting • Acronyms and Abbreviations • Accessories • CM-3202-11-I Installation and User Guide Revision 100 June 2020 This document does not contain any export-controlled information.
Up-to-date technical specifications for the camera, in addition to other resources such as the Discovery Network Assistant (DNA) software tool, and this installation and user guide, are available from the camera’s product information and support pages on FLIR.com. For more information, see Accessing Product Information from the FLIR Website.
Appendices Network Settings The following are the network protocols and ports used by the camera: Protocol Port Usage Uploading files to the FTP server HTTP Sending commands, requests, replies and notifications Using the secure socket protocols SSL/TLS over HTTP. HTTPS must be HTTPS enabled if your network uses SNMPv3.
Appendices Installing the Web Player (Internet Explorer) When using Internet Explorer to access the camera’s web page, the Ariel Player enables you to view live video. After logging into the unit, if the Ariel Player has been previously installed, live video appears in the Live View window.
Appendices Figure 86: View Downloads Screen b. Right-click on the ArielPlayer.msi file. Figure 87: Run Anyway Option c. Click Run anyway. The Windows Installer opens and the Ariel Player Wizard dialog box is displayed (see Figure 89: Ariel Player Setup Wizard Screen 1). Continue with step 3. 2.
Appendices Figure 89: Ariel Player Setup Wizard Screen 1 3. In the Confirm Installation dialog box, click Next to install the Ariel Player plug-in on your PC. Figure 90: Ariel Player Setup Wizard Screen 2 Figure 91: Ariel Player Setup Wizard Screen 3 CM-3202-11-I Installation and User Guide Revision 100 June 2020 This document does not contain any export-controlled information.
Appendices When the Installation Complete dialog box appears, click Close. Figure 92: Ariel Player Setup Wizard Screen 4 Close and restart Internet Explorer and log back in to the camera’s web page. If you do not do this quickly, a dialog box appears, prompting you to restart your computer to save changes. Figure 93: Ariel Player Restart System Dialog Box Click Yes.
Appendices Troubleshooting This section provides useful information and remedies for common situations where problems may be encountered. Problem Possible Solution Hardware issues: No network connection Check that the network is working and the unit is powered on. Check that the network (Ethernet) cable is properly attached to the unit. Confirm that the network cables are not damaged and replace if necessary.
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Appendices Problem Possible Solution Confirm the unit’s video streaming settings. Streaming video image is hanging (stopped) Refresh your browser screen (F5). Check that the bandwidth and bit rate settings of the network are set properly. Check that other processes and applications are not causing undue latency.
Appendices Acronyms and Abbreviations Abbreviation Description 802.1X Network Access Control Port-based authentication standard Advanced Encryption Standard Data Encryption Standard DHCP Dynamic Host Control Protocol Extensible Authentication Protocol File Transfer Protocol H.264 Video Compression Standard H.265 Video Compression Standard HTTP Hypertext Transport Protocol HTTPS Hypertext Transport Protocol Secure Internet Protocol...
Appendices Accessories The following mounting accessory is available from FLIR for your CM-3202-11-I camera. For more information, contact your FLIR sales representative or visit www.FLIR.com/security to request details on where to get the accessory. Image Name Description 4S electric box mounting...
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FLIR Systems, Inc. 6769 Hollister Ave Goleta, CA 93117 Corporate Headquarters FLIR Systems, Inc. 27700 SW Parkway Ave. Wilsonville, OR 97070 Support: https://www.flir.com/support/ product.enterprise.support@flir.com Document: CM-3202-11-I Installation and User Guide Revision: 100 Date: June 2020 Language: en-US This document does not contain any export-controlled information.
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