Troubleshooting - Perlick HC Series Installation And Operation Instructions For

24" HC SERIES, HB SERIES, & HD SERIES UNDERCOUNTER REFRIGERATION
Operation/Installation Manual

Troubleshooting

Electrocution hazard! Never
DANGER
attempt to repair or perform
maintenance on the unit until the main electrical
power has been disconnected.
PROBLEM
Light stays on when the door is
closed
Noisy during operation
The refrigerated cabinet isn't
running
The refrigeration compartment is
warmer than usual
The refrigerated compartment is
cooler than usual
The refrigerations runs for long
periods of time
Condensation forms inside the
refrigerated compartments
Condensation forms on the
outside of the unit
To Obtain Product Information
• Contact your selling dealer.
• Inquire on the web at www.perlick.com.
• Call 800-558-5529 for factory assistance for information,
planning, installation or product information.
• Write Perlick Corporation, Customer Service Department,
8300 W. Good Hope Road, Milwaukee, Wisconsin 53223.
• E-mail us at warrantyserv@perlick.com.
To Obtain Product Service, Replacement Parts
or Accessories:
Use only genuine Perlick replacement parts and accessories.
Genuine Perlick parts and accessories are designed to work
Perlick is committed to continuous improvement. Therefore, we reserve the right to change specifications without prior notice
RESOLUTION
Manual ON/OFF light switch is turned on.
Is the door switch making contact with the plunger?
Certain sounds are normal. Soft sounds from the compressor, fan motor and valves will be heard.
Is there electrical power to the unit?
Is the building circuit breaker or fuse on?
Is the control set properly?
Is the condenser area clean?
Is the control set properly?
Is the light staying on?
Is the condenser area clean and free of obstruction?
Has the door been open for a long time or more frequently door opening occurred?
Are internal louvers and fan guard openings obstructed?
Is the control set properly?
Is the door closing and sealing properly?
Is the condenser area clean and free of obstruction?
Has the door been open for a long time or more frequently door opening occurred?
Has warm product just been placed in the unit?
On hot days and in warm room temperatures, the system will
run longer.
This is normal during high humidity and frequent door openings.
Are the doors closing and sealing properly?
During periods of high humidity, some condensation might appear on the outside surface. The
condensation will disappear when the humidity drops. Meanwhile, be sure doors are closing and
sealing properly. If condensation persists, contact your Perlick Factory Authorized service center.
14
If the unit appears to be malfunctioning, read through
the OPERATION section first, then check the guide
below to identify and resolve the problem.
correctly with Perlick products and offer superior service life.
The use of non-Perlick parts can damage the unit and may void
the warranty.
Check the model and serial number of the unit located on the
label attached to the inside top of the cabinet.
Call a Perlick Factory Authorized service center. For the location
of the nearest Service Center, contact your dealer, or inquire via
the web at www.perlick.com, or write to:
Perlick Corporation, Customer Service Department,
8300 W. Good Hope Road, Milwaukee, Wisconsin 53223,
call 800-558-5592, or e-mail us at:
warrantyserv@perlick.com.