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PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
If the unit appears to be malfunctioning, check the
troubleshooting guide below to see if you can identify the cause
and remedy for the issue and resolve it without a service call.
Problem
UI flashes
Door alarm is beeping
Light stays on when door is
closed (wine units)
Light stays on when door is
closed (all units)
Compartments are warmer
than usual
System runs for a long
period of time
Condensation forms outside
of the unit
TROUBLESHOOTING
Cause
Cabinet is in Showroom Mode
Door has been open for more than 3
minutes
Door Closed with Light (Display)
Door not closing correctly
Issue with reed switch and magnet
Control is preset too warm
Condenser is dirty or obstructed
The door is open or has been opened
more frequently lately
Internal louvers and/or damper covers
are obstructed
Warm product was recently placed in the
cabinet
Condenser is dirty or obstructed
Door was kept open for a long time or
was opened more frequently, or warm
product was recently placed in the
cabinet
Hot day and warm room temperature
High humidity and/or frequent door
opening
Solution
Press the settings menu icon ( ) to illuminate a
cluster of four icons. A five key combination - F-C-F-C-
Settings - will exit showroom mode as shown below:
1
3
2 4
Close the door
Follow directions above to turn off Door Closed with
Light (Display) mode.
Determine what may be causing the door to not fully
close
Contact Perlick Technical Service at (844) 411-8050
Lower the setpoint temperature. Refer to changing
the set point for the specific model in this manual
Clear the condenser and clear obstruction
Wait 24 hours and recheck the temperature
Reset the preset temperature if necessary - refer to
page 4-13 of this manual for settings
Make sure the louvers and/or the fan are not
obstructed
Engage QuickCool mode; see pages 4-13 for
instructions for instructions on how
Clean the condenser and clear the obstruction
Wait 24 hours and recheck temperature
Normal for the system to run more frequently
Normal operation (See page 13 for ambient conditions
for CR24F Freezer models)
perlick customer service (800)558-5592 | 17
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