Reference Configuration - Avaya 9600 Series Application Notes

1. Introduction
These Application Notes describe the procedure for configuring Computer Instruments e-IVR IP
Phone Pager to interoperate with Avaya 9600 Series IP Phones. In this compliance test, some IP
Phones were registered with Avaya Aura
Office.
Computer Instruments e-IVR™ IP Phone Pager allows internal paging communication by voice
or text messaging via an IP Phone. A text message can be displayed (on the IP Phone display
screen) alone or with an accompanying voice page.
The e-IVR IP Pager is integrated with the 9600 Series IP Phone via the WML interface.
These Application Notes assume that Avaya IP Phones are already installed and basic
configuration steps have been performed. Only steps relevant to this compliance test will be
described in this document.
2. General Test Approach and Test Results
This section describes the general test approach used to verify the interoperability of Computer
Instruments e-IVR IP Phone Pager with the Avaya 9600 Series IP Phones. This section also
covers the test results.
2.1. Interoperability Compliance Testing
The general test approach included verification of basic phone registration with the e-IVR IP
Phone Pager and paging features. Pages were made to individual phones and to groups of
phones. The pages were initiated using both the Avaya IP Phone and the e-IVR IP Phone Pager
web interface. The main objectives were to verify the following:
 Text to Speech (TTS)
 Audio Text
 Recorded Messages
 Live Pages
2.2. Test Results
Computer Instruments e-IVR IP Phone Pager successfully passed the compliance testing.
2.3. Support
Technical support for the e-IVR solution can be obtained by contacting Computer Instruments:
 URL –
support@instruments.com
 Phone – (888) 451-0851 and option 2

3. Reference Configuration

Figure 1 illustrates the reference configuration used during testing. In the reference
configuration, the e-IVR IP Phone Pager interoperated with Avaya 9600 series IP Phones by
registering with the IP Phone Pager application running on a Windows IIS web server. Pages
RDC; Reviewed:
SPOC 2/1/2012
®
Communication Manager and some with Avaya IP
Solution & Interoperability Test Lab Application Notes
©2012 Avaya Inc. All Rights Reserved.
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