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Summary of Contents for OWC Envoy Pro
- Page 1 Envoy Pro User Guide USB 3.2 5Gb/s Portable Bus Powered...
- Page 2 2.2 Drive Assembly ................3 Support Resources 3.1 Envoy Pro Formatting ............... 4 3.2 Troubleshooting ................ 4 3.3 About Data Backup ..............4 3.4 Envoy Pro Usage Notes ............4 3.5 Contacting Technical Support ..........4 OWC Envoy Pro Contents...
- Page 3 Note: A Torx T5 screwdriver is required to install an SSD in the Envoy Pro. If you purchased the Envoy Pro as part of a kit including an OWC SSD, a Torx T5 screwdriver is included. If you purchased the Envoy Pro by itself without an SSD, the screwdriver is not included, but can be purchased separately.
- Page 4 Consult the following lists for more detailed compatibility information. 2.1.1 Envoy Pro for SATA Drives This Envoy Pro is compatible with the original Apple SSD from these Mac computers: - iMac13,1 (21.5-inch late 2012, early 2013) - iMac13,2 (27-inch late 2012)
- Page 5 2.2 Enclosure Assembly NOTE: The assembly process is identical for both versions of the OWC Envoy Pro, but the black connector has a slightly different appearance in the Envoy Pro for PCIe drives. The pictures used in the assembly steps use the Envoy Pro for SATA drives.
- Page 6 Begin troubleshooting by verifying that the USB cable is properly plugged into the computer and the Envoy Pro. If the Envoy Pro is still not working properly, try connecting the cable to a different USB port, and also using a different USB cable if necessary. If problems persist, remove the SSD from the Envoy Pro, then re-connect the SSD to the Envoy Pro and try again.
- Page 7 The material in this document is for information purposes only and subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, OWC, its parent, partners, affiliates, officers, employees, and agents assume no liability resulting from errors or omissions in this document, or from the use of the information contained herein.
- Page 8 OWC. © 2020 Other World Computing, Inc. All rights reserved. OWC, OWC Envoy, and the OWC logo are trademarks of New Concepts Development Corporation, registered in the U.S. and/or other countries. Apple, Mac, macOS, and OS X are trademarks of Apple Inc., registered in the United States and other countries.
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