Troubleshooting; Telephone Troubleshooting Chart - Uniden XCA550/55 Instruction Manual

If your XCA550/55 Integrated Telephone Answering Device is not performing to your expectations,
please try these simple steps. If you are still unable to resolve the problems, contact Uniden Customer
Service at (800) 297-1023, 8:00 a.m. to 5:00 p.m. Central, Monday through Friday.

Telephone Troubleshooting Chart

Status light won't come on when Handset is
placed in Base Unit.
Audio sounds weak and/or scratchy.
Can't make or receive calls.
Handset doesn't ring or receive a page.
Base Unit doesn't ring (XCA555 Only).
28

Troubleshooting

Problem Suggestion
Make sure AC Adapter is plugged into the
Base Unit and wall outlet.
Make sure Handset is properly seated in Base
Unit.
Make sure that the charging contacts on the
Handset and Base Unit are clean.
Make sure that the Base Unit antenna is fully
extended and vertical.
Move the Handset and/or Base Unit to different
locations and try again.
C
Press to select another channel.
Check both ends of the Base Unit telephone
line cord.
Make sure the AC Adapter is plugged into the
Base Unit and wall outlet.
Disconnect the AC Adapter for a few minutes,
and then reconnect it.
Nickel-Cadmium battery pack may be weak.
Charge the battery on the Base Unit for 15–20
hours.
Extend the Base Unit antenna vertically.
The Handset may be too far away from the
Base Unit.
Place the Base Unit away from noise sources.
The Digital Security Code may be erased. Set
the Digital Code.
Set the Base Ringer Switch to lo or hi .
XCA550/55