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Halo Instruction Guide
INSTRUCTIONS MUST BE KEPT AFTER INSTALLATION
FOR FUTURE MAINTENANCE
Models—Tyrell/Kiruna/Linnea
Important Safety Information
Always read this manual first before attempting to install or use this
fireplace. For your safety, always comply with all warnings and safety
Instructions contained in this manual to prevent personal injury or property
damage.
Please note: Once your e-smart product has been installed and switched
ON, the fireplace will take approximately 10 seconds to power up. This is a
normal operating procedure and NOT a fault.
SERIAL NUMBER LABEL
English
31/05/20—Halo
1

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  • Page 1 Halo Instruction Guide INSTRUCTIONS MUST BE KEPT AFTER INSTALLATION FOR FUTURE MAINTENANCE Models—Tyrell/Kiruna/Linnea Important Safety Information Always read this manual first before attempting to install or use this fireplace. For your safety, always comply with all warnings and safety Instructions contained in this manual to prevent personal injury or property damage.
  • Page 2: Table Of Contents

    CONTENTS Electrical Safety Installation Requirements Installation Method 3-sided Installation 2-sided Installation 1-sided Installation Glass Removal 10/11 Side Conversion Panels 12/15 App Interface 10. Log Guidance 11. Product Operation 12. Specification Drawings 19/27 13. Troubleshooting chart 28/31 14. App & Alexa Instruction 32/41 15.
  • Page 3: Electrical Safety

    ELECTRICAL SAFETY: When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to per- sons, including the following: ① Read all instructions before using this electric fireplace. ② This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
  • Page 4 ⑬ Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage to the heater. ⑭ To prevent a possible fire, do not block air intakes or exhaust in any manner.
  • Page 5: Installation Requirements

    INSTALLATION REQUIREMENTS: Review and consider all the following conditions before installation: Ensure installation does not allow the electric fireplace to be in direct contact with building vapor barrier or insulation and meets all local building code. A 15 Amp, 120 Volt circuit is required. A dedicated circuit is preferred but not essential in all cases.
  • Page 6: Installation Method

    INSTALLATION METHOD: PLEASE NOTE: It is crucial to ensure that the product has a minimum internal clearance directly above and below the product of 4"(100mm), this is to ensure that the product can circulate the required airflow for the heater unit. Any faults as a result of ignoring the installation guidelines will invalidate the warranty.
  • Page 7: 3-Sided Installation

    3-SIDED INSTALLATION GUIDE Please note: Measurements do not include plaster kits. Please refer to spec drawings for full measurements. Model 33 1/8" 12 3/16" 39" Tyrell 842mm 310mm 990mm Kiruna 41 1/8" 12 3/16" 29 3/4" 1045mm 310mm 756mm Linnea 60 3/4"...
  • Page 8: 2-Sided Installation

    2-SIDED INSTALLATION GUIDE Please note: Measurements do not include plaster kits. Please refer to spec drawings for full measurements. Model Tyrell 33 1/8" 12 3/16" 39" 842mm 310mm 990mm Kiruna 41 1/8" 12 3/16" 29 3/4" 1045mm 310mm 756mm 60 3/4" 12 3/16"...
  • Page 9: 1-Sided Installation

    1-SIDED INSTALLATION GUIDE Please note: Measurements do not include plaster kits. Please refer to spec drawings for full measurements. Model Tyrell 33 1/8" 12 3/16" 39" 842mm 310mm 990mm Kiruna 41 1/8" 12 3/16" 29 3/4" 1045mm 310mm 756mm 60 3/4" 12 3/16"...
  • Page 10: Glass Removal

    Glass Removal: 1. Remove the two screws located in the bottom glass retaining bar. 2. Remove the bottom glass retaining bar.
  • Page 11 Remove the glass by pulling the panel away from the body of the fire. Ensure that the glass is always supported. A suction cup has been provided to aid with this step. Please note: The suction cup is provided for support only, not to hold the full weight of the glass.
  • Page 12: Side Conversion Panels

    Side Conversion Panels: To complete this step, you must first remove front glass and side glass. ITEM. DESCRIPTION. QTY. SIDE GLASS FRONT GLASS PLASTER KIT (3 OF LEFT SIDE, 3 OF RIGHT SIDE) MAIN HOUSING FRONT GLASS BOTTOM SUPPORT FRONT GLASS BOTTOM RETAINER FRONT GLASS BOTTOM RETAINER SCREWS FUEL BED SIDE GLASS TOP RETAINER (INTERNAL)
  • Page 13 STEP 1 - REMOVAL OF FRONT GLASS (ITEM 2) REMOVE THE 2 SCREWS (ITEM 7) THAT SECURE THE FRONT GLASS BOTTOM RETAINER (ITEM 6) TO THE FUEL BED (ITEM 8). LIFT OFF THE FRONT GLASS RETAINER (ITEM 6) AND USING THE SUCTION CUP SUPPLIED (NOT SHOWN) CAEFULLY REMOVE THE FRONT GLASS (ITEM 2).
  • Page 14 STEP 3 – REMOVAL OF PLASTER KIT (ITEM 3) REMOVE THE PLASTER KIT SCREWS (ITEM 11) USING A PHILLIPS SCREWDRIVER (NOT SUPPLIED). NOTE: ENSURE TO KEEP SCREWS FOR FUTURE REFERENCE. REMOVE THE PLASTER KIT (ITEM 3) FROM BOTH SIDES OF THE UNIT...
  • Page 15 STEP 4—FITTING IN-FILL SIDES (ITEM 13 & 14) REMOVE IN-FILL SIDE SCREWS (ITEM 12) PLACE THE IN-FILL SIDES OVER THE EXISTING SIDE PIECES USING THE IN-FILL SIDE SCREWS (ITEM 12) TOGETHER WITH THE PLASTER KIT SCREWS (ITEM 11) THAT WERE REMOVED IN THE PREVIOUS STEP SECURE THE LEFT AND RIGHT IN-FILL SIDES (ITEM 13 &...
  • Page 16: App Interface

    E-Smart & App Interface: The Appliance is operated using the E-smart App Control. The App Control can be used on either OS or Android operating systems. To obtain the App please visit either the OS App Store Or Google Play and follow the on screen instructions. Home Screen shot taken from e-smart Screen shot taken from Apple App Store.
  • Page 17: Log Guidance

    Log set guidance: MODEL LOG LAYOUT/QUANTITY Tyrell E800 split log set X 1 (5 logs) Kiruna E1030 split log set X 1 (7 logs) Linnea E1500 split log set X 1 (8 logs) E800 Split log set X 1 E1030 Split log set X 1 E1500 Split log set X 1...
  • Page 18: Product Operation

    Product Operation: The appliance is operated by the e-smart App, the main standby power switch to the Halo product is located to the right of the heater outlet, which is marked with a light bulb image, to activate the product, this switch must be switch to the “ON”...
  • Page 19: Specification Drawings

    Tyrell Specification: 3-Sided MODEL HEIGHT WIDTH DEPTH 31 1/8" 31 9/16" 11 13/16" TYRELL 790mm 802mm 300mm FIRE MEDIA QUANTITY Glass—Amber & Clear X2 EACH Vermiculite BOXED WEIGHT UNBOXED WEIGHT 50KG (110 lbs) 39.55KG (87 lbs)
  • Page 20 Kiruna Specification: 3-Sided MODEL HEIGHT WIDTH DEPTH 21 7/8" 39 9/16" 11 13/16" KIRUNA 556mm 1005mm 300mm FIRE MEDIA QUANTITY Glass—Amber & Clear X3 EACH Vermiculite BOXED WEIGHT UNBOXED WEIGHT 35.55KG (78 lbs) 46KG (101 lbs)
  • Page 21 Linnea Specification: 3-Sided MODEL HEIGHT WIDTH DEPTH 21 15/16" 59 3/16" 11 13/16" LINNEA 557mm 1503mm 300mm FIRE MEDIA QUANTITY Glass—Amber & Clear X4 EACH Vermiculite BOXED WEIGHT UNBOXED WEIGHT 64KG (141 lbs) 53.55KG (119 lbs)
  • Page 22 Tyrell Specification: 2-Sided MODEL HEIGHT WIDTH DEPTH 31 1/8" 31 9/16" 11 13/16" TYRELL 790mm 802mm 300mm FIRE MEDIA QUANTITY Glass—Amber & Clear X2 EACH Vermiculite BOXED WEIGHT UNBOXED WEIGHT 50KG (110 lbs) 39.55KG (87 lbs)
  • Page 23 Kiruna Specification: 2-Sided MODEL HEIGHT WIDTH DEPTH 21 7/8" 39 9/16" 11 13/16" KIRUNA 556mm 1005mm 300mm FIRE MEDIA QUANTITY Glass—Amber & Clear X3 EACH Vermiculite BOXED WEIGHT UNBOXED WEIGHT 46KG (101 lbs) 35.55KG (78 lbs)
  • Page 24 Linnea Specification: 2-Sided MODEL HEIGHT WIDTH DEPTH 21 15/16" 59 3/16" 11 13/16" LINNEA 557mm 1503mm 300mm FIRE MEDIA QUANTITY X4 EACH Glass—Amber & Clear Vermiculite BOXED WEIGHT UNBOXED WEIGHT 64KG (141 lbs) 53.55KG (119 lbs)
  • Page 25 Tyrell Specification: Single-Sided MODEL HEIGHT WIDTH DEPTH 31 1/8" 31 9/16" 11 13/16" TYRELL 790mm 802mm 300mm FIRE MEDIA QUANTITY X2 EACH Glass—Amber & Clear Vermiculite BOXED WEIGHT UNBOXED WEIGHT 50KG (110 lbs) 39.55KG (87 lbs)
  • Page 26 Kiruna Specification: Single-Sided MODEL HEIGHT WIDTH DEPTH 21 7/8" 39 9/16" 11 13/16" KIRUNA 556mm 1005mm 300mm FIRE MEDIA QUANTITY Glass—Amber & Clear X3 EACH Vermiculite BOXED WEIGHT UNBOXED WEIGHT 46KG (101 lbs) 35.55KG (78 lbs)
  • Page 27 Linnea Specification: Single-Sided MODEL HEIGHT WIDTH DEPTH 21 15/16" 59 3/16" 11 13/16" LINNEA 557mm 1503mm 300mm FIRE MEDIA QUANTITY Glass—Amber & Clear X4 EACH Vermiculite BOXED WEIGHT UNBOXED WEIGHT 64KG (141 lbs) 53.55KG(119 lbs)
  • Page 28: Troubleshooting Chart

    Problem Possible Cause Solution Ribbons are statically connected to Spray some anti-static spray beneath glass. the tray. Please note: If this product is freshly installed, please leave running for 20 minutes so ribbons can loosen. Check the correct aperture has been Installation airflow restricted.
  • Page 29 Fan unbalanced. Adjust fan to stop catching on the case. If problem persists replacement fan unit maybe required. Please see Evonic YouTube video. Adjust fan to stop catching on the case. Fan catching on housing. Please see Evonic YouTube video. Noisy Heater Fan clogged.
  • Page 30 Double check switches are turned to Rocker switch has not been turned to the ‘ON’ position. the ‘ON’ position. Remote needs pairing. See separate Remote/App not paired. pairing instructions for guide. Fire not turning on. Replace fuse. Fuse blown. Check to be sure the power lead is Unit not plugged in correctly.
  • Page 31 Timer has been accidentally set. Double check timer settings. Heater coming on randomly Thermostat faulty. Replace PCB. Please see Evonic YouTube video. LED dropped down. LED needs to be re-stuck into place. LED streaking Log positioning. Change log positioning to hide any direct view of LED strip.
  • Page 32: App & Alexa Instruction

    E-Tab Controller Volume control Power button—Press and hold for 3 seconds to turn ON/OFF...
  • Page 33 The e-smart app can be used with both smart phone and tablet devices. Utilising the e-smart app will allow complete controllability of your Evonic product. To download the e-smart app please follow the below steps. PLEASE NOTE: e-tab control systems already come with e-smart app installed PLEASE NOTE: Once fully charged, the battery life of the E-tab control system is roughly 24 hours and needs daily charging.
  • Page 34 Connecting a device to your product: Fig 1. Fig 2. Fig 3. 3. Once your appliance has been installed and turned on, go to the wi-fi settings on your device and select the fireplace. This will connect your device to the fire. Fig 1. 4.
  • Page 35 Selecting your fire: 1. Once your product is paired, open the app. The above screen will appear with your fire shown. Single press Kalmar. Please note: It may take a few minutes for your fire to ap- pear on the screen. 2.
  • Page 36 App Control Overview: A). Target Temperature—This displays the desired room temperature. B). Temperature Control— Temperature adjustor. Press, hold and swipe to adjust. C). Animation setting— Displays selected animation. Single press arrow to reveal drop-down menu. D). Side Lights— Single press to turn on side lights. E).
  • Page 37 Setting timer: 1. Select the ‘clock’ icon to open up the main timer setting screen.
  • Page 38 2. Single press the Time box to open up your clock settings. 3. Then select a command for your fire to complete at the selected time. Single press the ‘Fire ON’ box to display a drop down menu. 4. Then select the desired day of the week you would like the command to be set for. Single press the desired day.
  • Page 39 5. The following screen will then appear with your set timer. You can choose to delete it using the ‘trash’ icon.
  • Page 40 Pairing with Alexa: 1. Once you fireplace is installed and fully functioning, download the Amazon Alexa app. 2. Configure your Alexa device with the Amazon app by adding device. 3. On the home screen, you will see a menu icon in the top left hand side. Single press to open the menu and select ‘skills and games’...
  • Page 41 Alexa Commands: Please note: For the purposes of instruction we are referring to your appliance as ‘fire’. You will need to refer to whatever name has been designated on your e-smart app. This may be the model of the fire, or you may have changed name of your fire. 1.
  • Page 42: Warranty

    Conditions of warranty: If this appliance should prove to be defective due to faulty design, materials or workmanship within 12 months of purchase, the product will be repaired or parts will be provided, subject to the following conditions: The electric fire shall be purchased for domestic purposes and in accordance with the Users operating instructions.

This manual is also suitable for:

Evonicfires kirunaEvonicfires linneaTyrellKirunaLinnea

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