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GardenShed
Warranty statement:
This warranty against defects is given by:
Pinnacle Hardware
Business Address: 28 Hudson Court, Keysborough VIC 3173
Ph:
1800 349 776
Email:
support@pinnacle.net.au
New Zealand customers please contact:
HARCO (Harkness & Young Ltd)
Ph: 09 276 4071
Email: sales@harknessyoung.co.nz
Details of Manufacturer's Warranty
This product comes with a 25 year limited structural warranty ("the Warranty Period") from the date of purchase. This warranty
also applies where there are missing or damaged parts identified in the parts list referred to in the instruction kit within the
product packaging.
Please ensure that you keep this warranty form in a safe place along with your proof of purchase.
Product: ...................................................................
Place of purchase & Postcode: ..........................................
Date of Purchase: ........... /........... /...........
The benefits of this warranty are in addition to your rights under the Australian Consumer Law (ACL) or Consumer Guarantees
Act 1993 (NZ) and in particular, the guarantees implied under the ACL or Consumer Guarantees Act 1993 (NZ) and any other
rights and remedies of the consumer under a similar law in relation to the goods and services to which this warranty relates.
Process of claiming Warranty:
To make a claim under the Warranty within the Warranty Period, you will need to contact the manufacturer directly by
phone or email:
Claims Department contact number:
Claims Department email:
You will be required to produce proof of purchase (this is at discretion of the manufacturer) at the time of the claim.
The manufacturer bears the cost of replacing the products or spare parts or repairing the products and reasonable direct
expenses of claiming under this warranty:
– Where parts are replaced, the manufacturer will bear the cost of sending the spare part and will endeavour to deliver it to
the customer's nearest reseller within 10 working days for the customer to pick up. At such time the customer may be required
to return the alleged faulty parts.
– Where assessment is required in case of replacing or repairing the product, the manufacturer will appoint an assessor within
10 working days to identify the alleged defect. The manufacturer will bear the repair costs by appointing a local tradesman. The
manufacturer may choose to replace the product if the repair or the cost of repair is not feasible. The replacement product will
be available for collection from the nearest reseller within 10 working days. The customer will bear the cost of assembly for the
replacement product.
26
3.0 x 1.5 x 2.1m
1800 349 776
support@pinnacle.net.au
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