Troubleshooting - 3Com OfficeConnect Remote 510 User Manual

Troubleshooting

WARNING:
There are no user serviceable components
inside the case of the unit.
CAUTION:
Read the section 'Important Safety
information' , at the start of this manual.
The OfficeConnect Remote is fully performance
tested after assembly. Providing the unit has been
correctly installed, and is used in accordance with the
instructions contained in this manual, difficulties
should not arise. If unit or system maintenance is
required, then it must be carried out by a
competent network engineer.
In the unlikely event that you experience problems
with the unit, the following procedure will enable
you to undertake basic troubleshooting before
contacting your 3Com reseller.
Malfunction Remedy
If you cannot Verify that your computer is equipped with
connect your an available serial port and that the correct
OfficeConnect cables and connectors are being used. If in
Remote to the doubt contact the unit's supplier.
network or PC.
The POWER LED Confirm that:
does not light.
a) The switched outlet socket of the
electrical mains system supply is turned
on. The main lead is correctly plugged
into the unit's electrical mains system inlet
socket.
b) The switched outlet socket is 'live' by
plugging the unit into an alternate socket
to see if it functions.
Troubleshooting 1-39