Removing Card Software; Removing The Card; Troubleshooting - 3Com AirConnect User Manual

7 C 2: S
HAPTER OFTWARE
Removing Card
Software

Removing the Card

Troubleshooting

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NSTALLATION
Open Control Panel/System/Device Manager. Select the AirConnect WLAN NIC
card components and click Remove.
Using the Device Manager to remove the card will uninstall the driver files.
CAUTION: Exit any networking applications before removing the card.
When removing the PC Card, use the release lever or button on your card slot to
release the card. When pulling out the card, do not pull on the antenna. Refer to
"Removing the PC Card" on page 21.
Symptom
Weak signal or intermittent
connection.
Windows does not recognize the
adapter when installed.
Driver fails to load.
Workstation cannot attach to the
network.
Network drive mappings disappear
when the notebook suspends or
the adapter is removed then
reinserted.
Nonfunctioning PC adapter LED.
Solution
Try reorienting the antenna. The PC Card antenna is
attached to the end of the card. For best use of the
antenna:
Keep the area around the antenna clear from
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materials that could block radio transmission, such as
metal objects, electronic devices, and cordless
telephones.
If your signal is weak, change the direction of the
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antenna slightly.
If necessary, move your computer a few inches to find
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a better signal. Depending on your environment, a
difference of one or two inches can mean the
difference between a strong and a weak signal. See
"Status" on page 14 for details.
Use the Signal Strength display in the AirConnect Status
application to determine the best location and orientation
for a network connection. See "Connection" on page 15
for information on monitoring your AirConnect
connection.
Verify that PCMCIA support is installed.
Check whether the computer has a Plug and Play BIOS.
Check whether an AirConnect adapter is already in use.
A resource conflict could exist. Use the Device Manager to
resolve resource conflicts. Select System from the Control
Panel, then click on the Device Manager tab.
Verify that the adapter Wireless LAN Service Area ID
matches the access point ID. See "Easy Setup" on
page 13
Verify that the adapter Data Rate is configured properly
for the access point.
Windows 98 will not restore NetWare network drive
mappings under these conditions. Log out and log in
again, or restart the machine to restore the connections.
Verify that the Wireless LAN Service Area ID matches the
access point ID.