3Com OfficeConnect Remote 510 User Manual page 54

1-40 C 1: G
HAPTER ETTING
Malfunction Remedy
The ISDN OK LED Follow the procedures as outlined for
does not light. POWER LED does not light."
a) Ensure that the OfficeConnect Remote is
powered up and the POWER LED is lit.
b) Confirm that the ISDN UTP cable is
correctly connected, and that the cable is
attached to the socket marked ISDN.
c) Confirm that the ISDN line socket that is
connected to the unit is conveying an
ISDN service.
d) Check that the ISDN port is configured
using the CO PO command. See the
Software Reference guide for more
information about this command.
e) Try making an ISDN call using a telephone
connected to the ISDN line to confirm if
the line is operational.
f) If the LED still fails to light, plug the UTP
cable into an alternate ISDN service socket
to confirm that it functions.
g) Try using an alternate UTP cable to
connect the unit to the ISDN service
socket.
S
TARTED
"The
Malfunction Remedy
If other LEDs do During normal operation the remaining unit
not light during LEDs should light and extinguish depending
operation of the on the action being taken. If the LEDs fail to
unit. light in accordance with their function (refer
to "Front Panel"
your supplying 3Com reseller.
The local unit a) Check the connections between the unit,
does not connect the network, or PC and the ISDN line.
to the remote
b) Confirm that the line is working by
unit.
connecting a telephone to the ISDN line
to make a call.
c) Check that the number which you are
dialling is connected to the remote unit
and that the unit is configured to be able
to answer calls.
on page 1-6), then contact