Contents Important information Installation About this document 3 Requirements 17 Warnings and symbols 3 Installation/setup room 17 Copyright information 3...
Important information About this document Note, eg specific instructions regarding efficient and cost-effective use of the unit These installation and operating instructions form part of the unit CE labelling If the instructions and information in these installation and operating instruc- Date of manufacture tions are not followed, Dürr Dental will not be able to offer any warranty or as-...
Do not convert or modify the units 2.1 Intended purpose Observe the Installation and Operating In- VistaScan Combi View, VistaScan Omni structions View, VistaScan Pano View Make the Installation and Operating Instruc- The unit is intended exclusively for use in dental...
Important information 2.8 Transport NOTICE The original packaging provides optimum pro- Negative effects on the EMC due to non-authorised accessories tection for the device during transport Use only Dürr Dental parts or acces- If required, original packaging for the unit can be sories specifically approved by Dürr ordered from Dürr Dental Dental...
Product description Image plate for OPG Light Protection Cover Plus size 3 127 x 305 cm 27 x 54 cm (100 pcs) 2130-083-00 inc Foil cassette, extraoral 2130-050-00 Light Protection Cover Plus size 4 Image plate for OPG 57 x 76 cm (100 pcs) 2130-084-00...
Product description Test body holder for Sirona / Siemens Orthophos and Planmeca PM2002EC / CC Panorama devices 2130-994-05 Test body holder for Gendex, Philips, Soredex Panorama devices 2130-994-06 Test body holder for instruments OP 100 / OP 10 2130-994-07 Ceph Universal test body holder 2130-996-00...
37 During scanning dB(A) approx 55 General technical data Dimensions (W x H x D) VistaScan Combi View, VistaScan Pano View 38 x 63 x 41 VistaScan Omni View 38 x 71 x 41 Weight VistaScan Combi View, VistaScan Pano...
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Product description Network connection LAN technology Ethernet Default IEEE 8023u Data rate Mbit/s Connector RJ45 Type of connection Auto MDI-X Cable type ≥ CAT5 WLAN connection WLAN technology 80211b/g Encryption WPA, WPA2 Memory card Type SDHC Maximum memory capacity File system FAT32 ≥...
Product description 4.2 Image plate Classification Medical Devices Directive (93/42/EU) Class IIa Ambient conditions during operation Temperature °C 18 - 45 Relative humidity < 80 Ambient conditions during storage and transport Temperature °C < 33 Relative humidity < 80 Dimensions of intraoral image plates Size 0 22 x 35 Size 1...
Product description Operation 4.4 Type plate The type plate is located on the upper side of 5.1 Image plate scanner the device base plate 4.5 Conformity assessment This device has been subjected to conformity acceptance testing in accordance with the cur- rent relevant European Union guidelines This equipment conforms to all relevant require- ments...
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Product description The transport mechanism guides the image plate through the unit The image plate is read using a laser inside the scanner unit The scanned data is converted into a digital image If a scanning job is started via the imaging soft- ware, the image is automatically transmitted to the computer If a scanning job is started via the touch screen,...
Product description 5.2 Image plate The image plate stores X-ray energy, which is re-emitted in the form of light after excitation via the laser This light is then converted to image information in the image plate scanner The image plate has an active side and an inac- tive side The image plate must always be ex- posed on the active side When used properly, image plates can be ex-...
Product description Extraoral Image plates packaged in light protection cov- ers can be stored in the storage box until they are next used The storage box protects the im- age plate and the light protection cover against contamination and dirt 5.6 Bite protector (optional) The bite protector protects the image plate size 4 as well as the light protection cover...
Installation Installation Only qualified specialists or employees trained by Dürr Dental are permitted to 7.1 Carrying the unit install, connect and start using the unit Requirements NOTICE Risk of damage to sensitive compo- 6.1 Installation/setup room nents in the unit as a result of shocks The room chosen for set up should fulfil the fol- or vibrations lowing requirements:...
Installation 7.2 Setting up the unit Do not carry the unit on its side Portable and mobile HF communication appli- ances can interfere with the effectiveness of electrical medical devices Do not stack the unit next to or together with other appliances If, however, this unit is operated next to other units or stacked with other units, monitor the...
Installation 7.3 Mount the connector bar Fasten the connector bar to the base plate using the screws Unscrew the screws from the base plate Place the collector mat in the appropriate re- cess Place the connector bar on the base plate 7.4 Mount the light protection screen (only VistaScan Omni View)
Installation 7.7 Checking the memory card Place on the light protection screen and se- cure with the screws NOTICE Loss of image data due to unex- pected insertion or removal of the memory card Only insert or remove the memory card when unit is switched off Check whether the memory card has been in- serted in the unit correctly If the memory card...
Installation 7.8 Electrical connections Plug the mains plug into the power outlet The connection plug has a lock To unplug the Electrical safety when making connections unit, slide back the plug housing Do not pull The unit must only be connected to a correct- on the cable ly installed power outlet Do not place non-fixed multi-socket units on...
Installation Commissioning and first if you are in any doubt, always get a suitably qualified person (eg the manufacturer) to ver- start-up ify that the setup is safe Always comply with the relevant requirements from of IEC 60601-1-1 (EN 60601-1-1) when NOTICE connecting the unit to other appliances, eg Short circuit due to the build up of to a computer system, both inside and out-...
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Installation Network protocols and ports Mark the connected unit in the list Port Purpose Serv- 45123 UDP, Unit recognition and 45124 UDP configuration 2006 TCP Unit data Event protocol data Syslog 2005 TCP, Diagnosis Telnet, 23 TCP The port can vary depending on the config- uration Click on Edit connection settings The unit name (designation) can be changed...
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Installation Select Start > All Programs > Dürr Dental > Enter the IP address, subnet mask and gate- VistaConfig > VistaNetConfig way Click on Apply The configuration is saved Testing the device You can scan in an X-ray image to check that the unit is properly connected Select the Test tab Click...
Installation 8.2 Prepare the X-ray cartridge for an extraoral image plate The existing X-ray cartridges used with X-ray film can be retrofitted to enable the use of image plates Remove all intensification plates from the X- ray cartridge Remove the type plate of the X-ray film from the X-ray cartridge Record the serial number, date of manufacture and day of commissioning on the type plate of...
Installation 8.3 X-ray unit settings Intraoral X-ray units If 60 kV can be set on the X-ray unit, this setting is preferred The standard exposure values for F-speed film (e g Kodak Insight) can be used The following table shows the standard values for the exposure time and the dose area product of an image plate for an adult patient DC emitter, 7 ...
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Installation DC emitter, 6 mA Tube length 30 cm Without X-ray field X-ray field limitation X-ray field limitation limitation 70 kV mGycm 70 kV mGycm 70 kV mGycm Molars 014 s 128 014 s 014 s Bitewing 014 s 128 014 s 014 s Check and adjust the specific X-ray unit in accordance with the standard values Extraoral X-ray units...
Installation 8.4 Acceptance tests The required tests (eg acceptance tests) must be carried out in accordance with local rules and regulations Find out which tests are required Carry out testing in accordance with local rules and regulations Acceptance test The Intra / Extra Digital test body is re- quired for acceptance tests with the im- age plate and sensor as receivers, and possibly also the corresponding test...
Operation Operating the touch 9.2 Using menus screen The integrated menus within the main window contain additional commands, which can be se- lected as required NOTICE To open the menu, touch Damage to the touch screen due to incorrect handling Only operate the touch screen using your fingertips or the stylus Do not use a sharp instrument (eg...
Operation 10 Correct use of image 9.4 Calling up messages on the touch screen plates The Messages view shows an overview of all previous messages Here, the messages are di- CAUTION vided into the following categories: Image plates are toxic Image plates that are not packed in a Fault Unit will no longer func-...
Operation 11 Operation Protect the image plates against sunlight and ultraviolet light Store image plates in a light protection cover CAUTION or foil cassette of the correct size The image data on the image plate is Image plates will be pre-exposed on exposure not permanent.
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Operation Completely slide the image plate into the light In the case of image plates Plus size 4, place protection cover The black (inactive) side of the bite protector around the light protection the image plate must be visible cover with image plate if necessary Taking the X-ray NOTICE Damage to the image plate caused...
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Operation Tear off the light protection cover WARNING Contamination of the unit Clean and disinfect the light protec- tion cover before removing the image plate In the event of heavy soiling, eg from blood, dry clean the light protection cover and pro- tective gloves, eg wipe with a clean cellulose cloth Disinfect the light protection cover and protec-...
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Operation Extraoral X-ray point in the direction of the cover of the X-ray cartridge The procedure is described using an im- age plate Plus OPG as an example Required accessories: – Image plate – Foil cassette of the same size as the image plate –...
Operation 11.2 Scanning the image data via a Place a foil cassette with an image plate into one of the free entry slots on the transport computer drum until it engages Starting the image plate scanner and soft- ware The reading-out process using the Vista- Soft imaging software is described For further information on using the imag- ing software, refer to the relevant manual...
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Operation Scanning progress is displayed on the touch CAUTION screen The image data is saved automati- Loss of image data caused by light cally entering the device Remove the foil cassette only after the The touch screen only shows a pre- image plate has dropped into the col- view, which provides an initial impres- lecting tray...
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Operation 11.3 Scanning image data via the The touch screen will display an animated touch screen on the unit visual symbol requesting insertion of the im- age plate Starting the image plate scanner Only insert the image plate when the When scanning the image data via the touch bar above the animated sequence screen, there is no need for a PC connection...
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Operation Place a foil cassette with an image plate into Scanning progress is displayed on the touch one of the free entry slots on the transport screen The image data is saved automati- drum until it engages cally The touch screen only shows a pre- view, which provides an initial impres- sion of the X-ray image Limitations to image previews occur due to image...
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Operation Read in the extraoral image plate wards until the image plate is drawn in auto- matically In order not to mix up X-ray exposures, only scan X-ray images from the selected patient Remove the foil cassette from the X-ray car- tridge Place the foil cassette with the image plate in the entry slot of the transport drum...
Operation 12 Cleaning and disinfection 11.4 Erasing the image plate The image data is automatically erased after Unless specified otherwise, use the following scanning cleaning agents and disinfectants for the device If you do not want the image data to be erased, and its accessories: this function can be disabled for the current –...
Operation 12.2 Light protection cover 12.4 Foil cassette The surface of the unit must be cleaned and The foil cassette can be cleaned disinfected disinfected if it is contaminated or visibly soiled with disinfectant wipes Alternatively, the foil cassette can also be disinfected in an immer- Disinfect the light protection cover using a dis- sion disinfection system infection wipe before and after placement Al-...
Operation 13 Maintenance 13.1 Recommended maintenance schedule Only trained specialists or personnel trained by Dürr DentalDürr Dental may service the device Prior to working on the device or in case of danger, disconnect it from the mains (e g pull the mains plug) The recommended maintenance intervals are based on operation of the device with 25 intraoral and 10 extraoral images per day and 220 working days per year...
Troubleshooting 14 Tips for operators and service technicians Any repairs above and beyond routine maintenance must only be carried out by suitably quali- fied personnel or by one of our service technicians Prior to working on the device or in case of danger, disconnect it from the mains (e g pull the mains plug) 14.1 Poor X-ray image Fault...
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Troubleshooting Fault Probable cause Solution Round shadow on the X- Plus ID image plate (with marker) When taking an X-ray, make ray image exposed on the wrong side sure that the active side faces towards the X-ray tube Ghosting or double expo- Image plate exposed twice Only expose the image plate sure on X-ray image...
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Troubleshooting Fault Probable cause Solution Software unable to com- The X-ray dose on the image Increase X-ray dose bine the data to make a plate was insufficient complete image Amplification (HV value) is set too Increase amplification (HV value) low in the software Unsuitable scanning mode select- Select a suitable scanning mode...
Troubleshooting Fault Probable cause Solution X-ray image is stretched Incorrect light protection cover or Only use original accessories lengthwise with bright, image plate used horizontal stripes X-ray image split vertically Dirt in the laser slit (eg hair, dust) Clean the laser slit into two halves X-ray image with small Micro scratches on the image...
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Troubleshooting Fault Probable cause Solution Imaging software does not Unit not switched on Switch on the device recognise the unit Connecting cable between unit Check the connecting cable and computer not correctly con- nected Computer does not detect any Check the connecting cable connection to the unit Check the network settings (IP address and subnet mask)...
Troubleshooting 14.3 Fault on the unit Fault Probable cause Solution Unit does not switch on No mains voltage Check the mains cable and plug connection and replace if necessary Check the power supply unit If the touch screen does not light up, replace the power supply Check the mains fuse in the...
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Troubleshooting 14.4 Error messages on the touch screen Fault Probable cause Solution Error code 1008 Connection interrupted Update the firmware Error code 1010 Temperature of unit too high Allow the unit to cool down Inform a service technician Subassembly not initialised Fault in software, update the Error code 1022 software if required...
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Troubleshooting Fault Probable cause Solution Error code 10000 Unit exposed to too much light Darken the room Turn the unit so that no light can fall directly into the entry slot Error code 10009 Internal communication error Update the firmware warning;...
Appendix 15 Settings menu layout Unit information Unit data Dealer information Report Access level User Administrator Service Technician Factory Technician System settings Language German (DE) English (EN) Date & time Date Time Network MAC address Name Interface WLAN DHCP IP address Subnet mask Gateway Settings for image ac-...
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Appendix Service menu Test Scanning modes Edit scanning modes Display scanning modes Maintenance Firmware update Reset maintenance in- terval Diagnosis Statistics Manipulation Transport settings Service mode Sensors Oscilloscope Check touch screen Display test images Messages Factory settings Visible from access level Operator or higher Visible from access level Administrator or higher Visible from access level Service Technician or higher 2151100035L02 1701V004SE...
Appendix 16 Scanning times The scanning time corresponds to the time taken for complete scanning of image data and depends on image plate format and pixel size The time to image will depend largely on the computer system used and its work load Times stated are approximate 16.1 Intraoral Theoretical resolution (LP/mm)
Appendix 17 File sizes (uncompressed) The actual file size will depend on the image plate format and the pixel size File sizes stated are ap- proximate and have been rounded upwards Suitable compression methods can considerably reduce the file size without loss of data 17.1 Intraoral Theoretical resolution (LP/ Pixel size (μm)
Appendix 18 Information about EMC in accordance with EN 60601-1-2 18.1 General information The information in this leaflet includes excerpts from the relevant European standards for electrical, medical devices It must be observed when installing Dürr Dental devices or combining them with products of other manufacturers If you are uncertain about anything, please refer to the complete standard 18.2 Abbreviations...
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Appendix Resistance to electromagnetic interference (immunity) for all devices and systems The device is designed for use in electromagnetic environments specified below The customer or op- erator of the device should ensure that the device is operated such an environment Interference im- IEC 60601 - test Compliance level...
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Appendix Electromagnetic interference immunity for devices or systems that are not life-sustaining Portable and mobile communication devices should not be used any closer to the unit (including ca- bles) than the recommended safety distance, which is calculated based on the applicable formula for the transmission frequency Interference im- IEC 60601 –...
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Appendix Recommended safety distance between portable and mobile HF communication devices and the unit The device is designed for use in the electromagnetic environments specified below, in which the HF disturbance variables are controlled The customer or the operator of the device can help to prevent electromagnetic interference by maintaining the minimum distances between mobile HF communica- tion equipment (transmitters) and the device as recommended below in accordance with the maxi- mum output line of the communication equipment...
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Hersteller/Manufacturer: DÜRR DENTAL SE Höpfigheimer Str. 17 74321 Bietigheim-Bissingen Germany Fon: +49 7142 705-0 www.duerrdental.com info@duerrdental.com...
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