Factory; Parts; Owner's Responsibility - venture SPORT TREK Owner's Manual

First choice for warranty repairs is your selling VENTURE RV dealer.
Other dealers can be used, however, prior approval is required.
Some recreational vehicle dealers may be authorized service centers for
certain manufacturers of products warranted separately, such as
appliances. Check with your dealer before contacting anyone else to
reduce delays. If the dealer is not an authorized service center for the
product in question, he can assist you in obtaining authorized service.

Factory

Service repairs can be performed at the manufacturing facility in
Shipshewana, Indiana. Should your VENTURE RV product be in need of
major repairs and your dealer recommends factory repairs, please follow
the steps listed below for such work.
1. Your dealer must make an appointment with service personnel
at the factory PRIOR to your arrival.
2. Any freight costs, are the responsibility of the owner as listed in
the warranty coverage schedule.

Parts

Stocking of parts varies from dealer to dealer. Any authorized dealer can
order any required part to be shipped to their dealership. All parts are
obtained through authorized VENTURE RV dealers only.

Owner's Responsibility

When owning and using a recreational vehicle, it is important to perform
regular and normal maintenance. This is recommended twice a year,
spring and fall, to prevent undesired deterioration of your coach. Weather
elements play an important function on sealants and other components
requiring normal maintenance.
As an owner and operator, it is your responsibility and obligation to
inspect and return your coach to an authorized dealer for repairs as
required. Your authorized selling dealer is always your first choice and he
certainly has continued interest in your satisfaction. As your
manufacturer, we recommend that inspection and service be performed
by your selling dealership.
If you are traveling and are unable to locate an authorized VENTURE RV
dealer or an authorized dealer for the component needing service, please
call our customer service office at (866-472-5460). Service at a non-
authorized dealer MUST have prior authorization. You may be asked to
return any mechanical parts that are replaced before reimbursement
consideration is made. Unauthorized or improper repairs may void the
warranty of that component. Always keep your owner's manual along with
a copy of your warranty registration with you when traveling.
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