Kaba RAC 4XT Installation Manual page 31

6.0 Annex D Quick Troubleshooting Guide
2. Card Reading Troubleshooting
Symptom
Swipe reader green Arrow LED is OFF
Initialization card not accepted
No feedback on reader when using a
programmed card.
No response to valid Contactless keycard
LED stays solid green.
3. External Inputs Troubleshooting
Symptom
Request to Exit does not work
Remote Unlock does not work
Tamper Alarm is not audited
INSTALLATION GUIDE - REMOTE ACCESS CONTROLLER RAC 4XT • PK3191_10_14
- Verify that the RAC 4XT is powered.
- Verify the wiring to the card reader.
- If the Initialization LED (D41) on the RAC 4XT
controller is ON:
• The RAC 4XT has already been initialized. To
re-initialize the reader, follow the procedure
described in
initialization".
- If the Initialization LED (D41) on the RAC 4XT
controller is OFF:
• As per section 5.2 "Hotel ID Initialization", create
a new Initialization card with the FDU or ATLAS
and swipe it in the card reader. The Initialization
LED (D41) should now be on.
- Verify that the RAC 4XT controller is active: the
Functionality 1 (D45) and Functionality 2 (D46) LEDs
should blink. If not, reset the RAC 4XT Controller:
press the Reset switch (SW1) or disconnect and
reconnect the power.
- Verify the wiring to the reader.
- As a card is being used with the reader, verify that
the data present LED (D34 - Ingress, D35 - Egress)
illuminates during use.
- Verify that the card is encoded properly.
- Verify that the time is correct, both on the RAC
4XT and the FDU (or Atlas). If not, do a Reset Lock
Time.
- Re-program the RAC 4XT.
- Verify that the Contactless reader is wired properly
including the required jumper wires as per Annex
A, Table 9.
- Verify that the REX LED (D33) on the RAC 4XT
controller turns on when the button is pressed. If
not, verify the wiring to the Request to Exit button.
- Verify that the Remote Unlock LED (D36) on the RAC
4XT controller turns on when the button is pressed. If
not, verify the wiring to the Remote Unlock button.
- Verify that the Tamper Alarm LED (D53) on the RAC
4XT controller turns on when the button is pressed.
If not, verify the wiring to the Tamper Switch.
Page 30
Action
section 5.3 "Hotel
Action
ID Re-