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Troubleshooting - LG GSL360ICEV Owner's Manual

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There is no
refrigeration or
There is poor
refrigeration or
The appliance
contains a bad smell.
The inside lamp in the
appliance does not
turn on.
Possible Causes & Solution
Is there a power interruption?
• Check the power of other appliances.
If the power plug unplugged from the outlet?
• Plug the power plug in the outlet properly.
Is the fridge or freezer temperature set to its warmest setting?
• Set the fridge or freezer temperature to 'Medium'.
Is the appliance in direct sunlight, or is it near a heat generating
object such as cooking oven or heater?
• Check the installation area and reinstall it away from heat generating
Did you store hot food without cooling it first?
• Cool the hot food first before putting it in the fridge or freezer
Did you put in too much food?
• Maintain an appropriate space between food.
Are the appliance doors completely closed?
• Completely close the door and make sure that stored food is not
obstructing in the door.
Is there enough space around the appliance?
• Adjust the installation position to make enough space around the
Is the fridge or freezer temperature set to 'Warm'?
• Set the fridge or freezer temperature to 'Medium'.
Did you put in food with a strong smell?
• Store foods with strong smells in a sealed containers.
Vegetables or fruit may have spoiled in the drawer?
• Throw away rotten vegetables and clean the vegetable drawer. Do not
store vegetables too long in the vegetable drawer.
Does the inside lamp in the appliance turn off?
• It is not possible for customers to replace the inside lamp in the
appliance as they are not serviceable. If the inside lamp does not turn
on, please contact the LG Electronics customer information centre.

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