Advantech SmartStart SL304 User Manual

Advantech SmartStart SL304 User Manual

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LTE Industrial Router
SmartStart SL304
USER MANUAL
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: info@lucom.de — www.lucom.de

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Summary of Contents for Advantech SmartStart SL304

  • Page 1 LTE Industrial Router SmartStart SL304 USER MANUAL LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: info@lucom.de — www.lucom.de...
  • Page 2 Website www.advantech-bb.com c 2019 Advantech B+B SmartWorx s.r.o. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photography, recording, or any information storage and retrieval system without written consent. Information in this manual is subject to change without notice, and does not represent a commitment on the part of Advantech B+B SmartWorx.
  • Page 3 Please see http://ep.advantech-bb.cz/devzone for more information. Advantech B+B SmartWorx s.r.o., Sokolska 71, 562 04 Usti nad Orlici, Czech Republic Document No. MAN-0003-EN, revision from June 26, 2019. Released in the Czech Republic. LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: info@lucom.de — www.lucom.de...
  • Page 4: Table Of Contents

    SmartStart SL304 Contents 1 Safety Instructions 2 WEEE directive 3 Router Description 3.1 LTE Category 4 (Cat.4) .......
  • Page 5 SmartStart SL304 7 Technical Parameters 7.1 Basic Parameters ........
  • Page 6 SmartStart SL304 List of Figures Access to the Internet from LAN ......Backed up access to the Internet .
  • Page 7 SmartStart SL304 List of Tables Router versions ........
  • Page 8 SmartStart SL304 1. Safety Instructions Please, observe the following instructions: The router must be used in compliance with all applicable international and national laws and in compliance with any special restrictions regulating the utilization of the router in prescribed applications and environments.
  • Page 9: Weee Directive

    SmartStart SL304 2. Product Disposal Instructions The WEEE (Waste Electrical and Electronic Equipment: 2012/19/EU) directive was in- troduced to ensure that electrical/electronic products are recycled using the best available recovery techniques in order to minimize impact on the environment. This product contains high quality materials and components which can be recycled.
  • Page 10: Router Description

    SmartStart SL304 3. Router Description Cellular router SmartStart is designed for wireless communication in the mobile networks that make use of traditional cellular technologies. The primary purpose of this router is its use in the newest Category 4 (Cat.4) services on the cellular LTE network.
  • Page 11: Usage Of The Router

    SmartStart SL304 The router also supports additional software such as R-SeeNet for permanent traffic mon- itoring of routers. Examples of possible applications mobile office telematic smart meters for utilities telemetric fleet management remote monitoring security systems vending and dispatcher machines 3.4 Usage of the Router...
  • Page 12: Backed Up Access To The Internet

    SmartStart SL304 II. Backed up access to the Internet (from LAN) Figure 2: Backed up access to the Internet III. Secure networks interconnection or using VPN Figure 3: Using a VPN tunnel LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: info@lucom.de — www.lucom.de...
  • Page 13: Serial Gateway

    SmartStart SL304 IV. Serial Gateway Figure 4: Serial Gateway LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: info@lucom.de — www.lucom.de...
  • Page 14: Contents Of Package

    SmartStart SL304 4. Contents of Package The basic router set available for delivery includes the following items: router, power and IO cable (1.5 m long), clip for the DIN rail (two screws are included), paper start guide. Figure 5: Contents of package 4.1 Recommended Accessories...
  • Page 15: Router Design

    SmartStart SL304 5. Router Design 5.1 Router Versions The SmartStart SL304 router is supplied in the following versions (see table below). All versions are available only in plastic casing. Router versions SL304 with RS232 SL304 with RS232 & WiFi Table 1: Router versions Figure 6: Front panel LUCOM GmbH —...
  • Page 16: Delivery Identification

    SmartStart SL304 5.2 Delivery Identification Trade name Product name Description SL304 SmartStart LTE router (Cat.4) for EMEA Table 2: Delivery identification Figure 8: Certification label Figure 7: Product label 5.3 Order Codes The table below shows an overview of order codes.
  • Page 17: Basic Dimensions Of The Router

    SmartStart SL304 5.4 Basic Dimensions of the Router 5.4.1 Front view Figure 9: Front view 5.4.2 Top view Figure 10: Top view LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: info@lucom.de — www.lucom.de...
  • Page 18: Bottom View

    SmartStart SL304 5.4.3 Bottom view Figure 11: Bottom view 5.4.4 Rear view Figure 12: Rear view LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: info@lucom.de — www.lucom.de...
  • Page 19: Mounting Recommendations

    SmartStart SL304 5.5 Mounting recommendations It is possible to place the router on a flat surface, mount the router on a wall using four holes in corners (Figure 11) and screws with diam- eter 4 mm, attach the router on DIN rail EN 60715 with the included clip BB-SBD25.
  • Page 20: Removal From The Din Rail

    SmartStart SL304 5.6 Removal from the DIN rail The DIN rail clip is suitable for a DIN rail according to EN 60715 standard only. The default position of metal rail clip, which is used for mounting the router on a DIN rail, is shown in the following figure.
  • Page 21: Description Of The Rear Panel

    SmartStart SL304 5.7 Description of the Rear Panel The rear panel contains two holders for SIM cards (SIM1, SIM2) and RST button used to restore the default configuration followed by rebooting of the router. Picture with the rear view of the router is on figure 12. Description of resetting procedure is described in chapter 5.8.7.
  • Page 22: Status Indication

    SmartStart SL304 5.8.1 Status indication There are three LED indicators on the front panel to provide router status information. The ETH port has two additional LEDs that provide information about the port status. Caption Color State Description Green Blinking Router is ready.
  • Page 23: Power Pwr/Io Connector

    SmartStart SL304 5.8.2 Power PWR/IO Connector Panel socket 4-pin. Pin number Signal mark Description GND(-) Negative pole of DC supply voltage VCC(+) Positive pole of DC supply voltage (+9 to +36 V DC, 1 A) Binary input OUT0 Binary output...
  • Page 24: Binary Connection

    SmartStart SL304 Binary Input logical 0 / 1 Voltage Web interface status logic 0 0 – 0.7 V logic 1 1.6 – 36 V Table 7: Characteristics of binary input The binary input status in the Shell is returned via io get bin0.
  • Page 25: Antenna Connector Ant, Div And Wifi

    SmartStart SL304 5.8.3 Antenna Connector ANT, DIV and WiFi The main and diversity antennas are connected to the router using the SMA connector on the front panel. There is also an R-SMA antenna connector available, through which an additional antenna can be connected, if the router is equipped with a WiFi module.
  • Page 26: Sim Card Reader

    5.8.4 SIM Card Reader The SmartStart SL304 contains two readers for 3 V and 1.8 V SIM cards, which are located on the rear panel of the device. In order for the router to function, it is necessary to insert an activated SIM card with an unblocked PIN code.
  • Page 27: Ethernet Port Eth

    SmartStart SL304 5.8.5 Ethernet Port ETH The panel socket RJ45 is used for this interface. The Ethernet isolation is 1500 V. Signal mark Description Data flow direction TXD+ Transmit Data – positive pole Input/Output TXD- Transmit Data – negative pole...
  • Page 28: Serial Port Rs232

    SmartStart SL304 5.8.6 Serial Port RS232 This interface is physically connected through the DB9 Female connector. Signal mark Description Data flow direction Data Carrier Detect Output Receive Data Output Transmit Data Input Data Terminal Ready Input System Ground — Data Set Ready...
  • Page 29: Reset

    SmartStart SL304 5.8.7 Reset When the PWR LED starts flashing on the front panel, it is possible to restore the de- fault configuration of the router by pressing the RST button on the rear panel. After pressing this button, the default configuration will be restored and the router will reboot (after which the green LED will be on).
  • Page 30: First Use

    SmartStart SL304 6. First Use 6.1 Connecting the Router Before the First Use Before putting the router into operation it is necessary to connect all of the components that are required to run your applications. Don’t forget to insert a SIM card.
  • Page 31: Start

    SmartStart SL304 6.2 Start The router will start when a power supply is connected to the router. By default, the router will automatically start to log on to the default APN. The DHCP server will start to assign addresses for devices connected through the Ethernet port ETH. These router behaviors can be changed via the web interface.
  • Page 32: Router Web Interface

    SmartStart SL304 Once the login information are entered successfully, the user will have access to the router’s web interface via the web browser. Figure 28: Router web interface A detailed description of the router settings in the Web interface can be found in the Configuration manual for SmartStart.
  • Page 33: Technical Parameters

    SmartStart SL304 7. Technical Parameters 7.1 Basic Parameters SmartStart Temperature range Operating -40 C to +75 C Storage -40 C to +85 C Humidity Operating 0 to 95 % relative humidity non condensing Storage 0 to 95 % relative humidity non condensing...
  • Page 34: Technical Specification Of User Interfaces

    SmartStart SL304 7.2 Technical specification of user interfaces RS232 Connector RJ45 DB9 Female Standard IEEE 802.3 Min. data rate 10 Mbps 300 bps Max. data rate 100 Mbps 230400 bps Max. total cable length 100 m 20 m (300 Bd, 200 nF/km) Table 12: Technical specification of user interfaces...
  • Page 35: Type Tests And Environmental Conditions

    SmartStart SL304 7.4 Type Tests and Environmental Conditions Phenomena Test Description Test levels EN 61000-4-2 Enclosure contact 6 kV (crit. A) Enclosure air 8 kV (crit. A) RF field AM EN 61000-4-3 Enclosure 10 V/m (crit. A) modulated (80 – 2700 MHz) 3 V/m (crit.
  • Page 36: Technical Parameters Of Module

    SmartStart SL304 7.5 Technical Parameters of Module LTE module for EMEA LTE parameters Bit rate 150 Mbps (DL) / 50 Mbps (UL) LTE FDD Cat.4, 3GPP release 9 compliant Supported frequencies: B20 (800 MHz), B8 (900 MHz), B3 (1800 MHz), B1 (2100 MHz), B7 (2600 MHz) Max power –...
  • Page 37: Technical Parameters Of Wifi

    SmartStart SL304 7.6 Technical Parameters of WiFi WiFi Antenna connector R-SMA – 50 Supported WiFi band 2.4 GHz Standards 802.11b, 802.11g, 802.11n 2.4 GHz supported channels 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 RX Sensitivity 11b, 11 Mbps: typ.
  • Page 38: Recommended Literature

    SmartStart SL304 8. Recommended Literature Advantech B+B SmartWorx: Start Guide for SmartStart, Advantech B+B SmartWorx: SmartStart Configuration Manual, Advantech B+B SmartWorx: Commands and Scripts. LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: info@lucom.de — www.lucom.de...
  • Page 39: Troubleshooting

    9. Troubleshooting If you cannot connect to the router from your PC, your network card may be configured in such a way that it is not possible to connect to the router. Take one or more of the following steps in order to solve the problem: Make sure your PC’s network card is configured to obtain the IP address form the DHCP server (by default the DHCP server is running in the router).
  • Page 40 In a private APN it is not recommended to get the DNS settings from operator (on "Mobile WAN" page) Go to "System Log" page in "Status" section and observe where the error occurs. I cannot connect from the Internet to the device behind the router. I have NAT enabled.
  • Page 41 Serial communication is not working. Verify that the router model supports serial communications. Also verify the serial communication settings. To do so, open the router’s configuration menu via the web browser, select the appropriate "Expansion Port" from "Configuration" part of the menu and verify the settings.
  • Page 42: Customers Support

    During cleaning of the router do not use aggressive chemicals, solvents and abrasive cleaners! Hereby, Advantech B+B SmartWorx s.r.o. company declares that the radio equipment narrated in this user’s guide is in compliance with EU Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.advantech-bb.cz/eudoc...

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