3Com NBX 900-0208 Telephone Manual page 82

82 C 6: G
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ORE FROM OUR ELEPHONE
To log out of an ACD group using your 3Com Manager's Telephone:
1 Press the Features soft button.
2 Scroll to ACD Login Enabled.
3 Press Select.
4 Dial the ACD group number.
5 Dial the ACD group password and press #.
Your administrator can configure an ACD group to an Access button. To
log in to or to log out of the ACD group, press the specified Access
button. The indicator next to the button lights to show that you are
logged in. Your administrator can configure whether you are allowed to
log out or not.
To log in to an ACD group using the NBX NetSet utility:
1 Log in to NBX NetSet > User Information > ACD Groups.
2 Select the ACD group to log in to.
3 Click Log In, and then click Close.
If you log in to an ACD group and do not answer a call when it rings on
your telephone, the system may log you out of the group depending on
how the administrator has configured the group.
To log out of an ACD group using the NBX NetSet utility:
1 Log in to NBX NetSet > User Information > ACD Groups.
2 Select the ACD group to log out of.
3 Click Log Out, and then click Close.
Viewing ACD User Status
NBX NetSet > User Information > ACD Groups shows each ACD
group that you are a member of. Click each column heading to arrange
the information in ascending or descending order.
Ext. — Shows the extension number of the ACD group.
ACD Group Name — Shows the name of the ACD group.
Queue — Shows the number of calls to this ACD group currently in
the queue.
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YSTEM