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WARRANTY TERMS
Contact:
GSE TexPrint Solutions GmbH
Telephone: +49 30 897 47 348
Kablower Weg 89
Fax: +49 30897 47 348
12526 Berlin
Web: www.happyfabric.de
Germany
E-Mail: kontakt@happyfabric.de
Warranty Policy
GSE TexPrint Solutions GmbH provides the following warranty subject to the following terms:
Duration
The warranty period of 2 years commences from the date of receipt by the buyer of the heat
press machine, which can be verified by the invoice or similar documents. The warranty does
not cover any damage caused by normal wear and tear.
Repair
If any parts are found to be defective within the warranty period, despite proper use, au-
thorised use and not as a result of fair wear and tear, , then they will be replaced or repaired
without question provided that GSE TexPrint Solutions GmbH have been informed of any such
claim in writing within one week of the occurrence of the failure. The terms and conditions of
the commercial transaction are specifically excluded from this warranty, especially §§377 et.
seq. HGB. Following any claim under the warranty, the warranty period will not be extended for
either the heat press machine or for any replaced parts. Any exchanged parts will be the pro-
perty of GSE TexPrint Solutions GmbH . No charge will be made for any labour or components
for any claim under the warranty. GSE TexPrint Solutions GmbH operates a "bring in"guaran-
tee for the first six months from the date of the purchase, under which all delivery and return
costs will be borne by GSE TexPrint Solutions GmbH . After the first six months from the date
of purchase, all delivery and return costs will be borne by the customer.
Rectification
The right of the customer is initially limited to repairs. Should a repair fail to be successful, the
customer has the right according to §462 BGB to withold payment or choose to withdraw
from the contract. In any event all further claims are excluded, especially claims for damages,
including consequential and consequential damages, unless GSE TexPrint Solutions GmbH or
its vicarious agents are found to have deliberate intent, or gross negligence, or there may be
requirements under §463 BGB.
Return
Returns may only be made with the written authorisation of GSE TexPrint Solutions GmbH. Please
make sure that when you return the press you pack it into the original box, and enclose your name
and address inside the box. Please enclose a brief description of the fault. Write the RMA number
clearly on the shipping box, and if necessary, please contact our service staff for a replacement
box for a fee (if you no longer have the original box). GSE TexPrint Solutions GmbH will not be liable
for any damges caused in transit due to poor or improper packing.
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