Call Hold; Call Transfer - Huawei eSpace 7910 User Manual

eSpace 7910 IP Phone
User Guide

5.9 Call Hold

During call hold, the two parties in the call cannot hear each other.
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If your phone has been assigned two or more lines and one or more of them are idle, you can
press the line button of an idle line to place a new call after you place your current call on hold.

5.10 Call Transfer

During a call, you can transfer the call to a third party.
A call can be transferred in any of the following three modes:
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Blind Transfer
Step 1 Press Transfer during a call.
The call hold is enabled.
Step 2 Enter or select a number.
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Semi-Attended Transfer (for eSpace UC1.1)
Step 1 Press Transfer during a call.
Issue 04 (2014-01-18)
Holding a call: During a call, press Hold to hold the call.
Resuming a call: During active call hold, press Resume to resume the call.
NOTE
l If the call hold function is enabled by yourself, you cannot end the call.
l When multiple calls are connected on the phone, you can press the line button to hold or resume a call.
Blind transfer
A call is transferred to a third party directly.
Semi-attended transfer (for eSpace UC1.1)
A call is transferred to a third party after the phone of the third party rings.
Fully-attended transfer
A call is transferred to a third party after the third party answers the call.
NOTE
Before enabling the call transfer service for an account, ensure that at least two lines have been configured
for the account.
Enter the number of a third party, press More to navigate to Done, and press Done.
Press the Up arrow or Down arrow button to select a contact, press Contact to select a
contact in my contacts, or press History to select a contact in call records, and press
Done.
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