eSpace 7910 IP Phone
User Guide
Function
Outbound call
Issue 04 (2014-01-18)
Description
The agent can make an outbound call in either of the following ways:
l Click the Call Out icon on the Agent Client system and dial the
customer number from the keypad that is displayed.
l Directly dial the customer number on the IP phone.
NOTE
The phone linkage service does not work for the automatic outbound and
Callback services.
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5 Phone Usage
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