Steelcase Empath Customer Service
  1. Manuals
  2. Brands
  3. Steelcase Manuals
  4. Indoor Furnishing
  5. Empath
  6. Customer service
Steelcase Empath Customer Service

Steelcase Empath Customer Service

Caster replacement on recliner
Hide thumbs Also See for Empath:
1
2
3
4
5
6

Advertisement

Table of Contents

®
Customer Service for Caster Replacement
on Empath Recliner
HEALTH
™
15/16"
DEEPWELL
SOCKET
#2 PHILLIPS
Non-Locking Caster
If you have a problem, question, or request, call
your local dealer, or Steelcase Line 1 at
888.STEELCASE (888.783.3522)
for immediate action by people who want to help you.
MASKING
(Outside the U.S.A., Canada, Mexico, Puerto Rico,
TAPE
and the U.S. Virgin Islands, call: 1.616.247.2500)
Or visit our website: www.steelcase.com
Locking Casters
©
2016 Steelcase Inc.
Grand Rapids, MI 49501
U.S.A.
Page 1 of 6
939599290 Rev C
Printed in U.S.A.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Empath and is the answer not in the manual?

Questions and answers

Related Manuals for Steelcase Empath

Summary of Contents for Steelcase Empath

  • Page 1 SOCKET #2 PHILLIPS Non-Locking Caster If you have a problem, question, or request, call your local dealer, or Steelcase Line 1 at 888.STEELCASE (888.783.3522) for immediate action by people who want to help you. MASKING (Outside the U.S.A., Canada, Mexico, Puerto Rico, TAPE and the U.S.
  • Page 2 ® HEALTH Non-Locking Caster Replacement Pull lever to recline chair. Detach velcro strip and move cover to gain access. Use a 15/16” deepwell socket to remove the nut that is securing the caster. Remove the caster. Reverse procedure to install NON-LOCKING CASTER replacement caster.
  • Page 3 ® HEALTH Locking Caster Replacement Flip chair on front face for rear two casters (1a). Use a blanket to protect fabric. Flip chair to non-control side for locking front caster (1b). Detach velcro strip and move rear cover to gain access. VELCRO STRIP Unhook three (3) cables from the central activation point by unsnapping the white fittings from the steel bracket.
  • Page 4 ® HEALTH Use a 15/16” deepwell socket to remove the nut that is securing the caster. Remove the caster. Reverse procedure to install replacement caster. Check casters for ratcheting after cables are reattached. NOTE: Make sure to reattach the cables at each caster and at the center of the chair to ensure they are properly managed.
  • Page 5 ® HEALTH • If one or more casters appears to be partially locked even after the central locking pedal is fully disengaged, this may be remedied by adding a washer to the locking clip for that caster. One indication that a caster remains partially locked even when the chair is unlocked is a ratcheting sound as the caster attempts to swivel.
  • Page 6 ® HEALTH • Insert a standard 1/4 inch washer under the edge of the clip closest to the caster stem. TIP: Add masking tape to washer to hold in place during installation. NOTE: A second washer may be needed if caster still ratchets. •...

Table of Contents