Returning The U8480 Series For Service; Packaging The U8480 Series For Shipment - Keysight Technologies U8480 Series Service Manual

5 Contacting Keysight

Returning the U8480 Series for Service

Use the information in this section if you need to return your U8480 Series to
Keysight.

Packaging the U8480 Series for shipment

Use the following procedure to package the U8480 Series for shipment to
Keysight for servicing:
– Be as specific as possible about the nature of the problem. Send a copy of any
Damage to the instrument can result from using packaging material other
CAUTION
than those specified. Never use styrene pellets in any shape as packaging
material. They do not adequately cushion the instrument nor prevent it from
shifting in the carton. Styrene pellets cause instrument damage by
generating static electricity and by getting lodged in the instrument panels.
– Use the original packaging material or a strong shipping container made of
– Surround the U8480 Series with at least 3 to 4 inches of packing material, or
– Seal the shipping container securely with strong nylon adhesive tape.
– Mark the shipping container as "FRAGILE, HANDLE WITH CARE" to ensure
– Retain copies of all shipping papers.
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information on the performance of the U8480 Series.
double-walled, corrugated cardboard with 91 kg (200 lb.) bursting strength.
The carton must be large and strong enough to accommodate the U8480
Series and allow at least 3 to 4 inches on all sides of the U8480 Series for
packing material.
enough to prevent the U8480 Series from moving in the carton. If packing
foam is not available, the best alternative is SD-240 Air Cap
Corporation (Commerce, CA 90001). Air Cap looks like a plastic sheet covered
with 1-1/4 inch air-filled bubbles. Use the pink Air Cap to reduce static
electricity. Wrap the U8480 Series several times in the material as protection
and to prevent it from moving in the carton.
careful handling.
TM
Keysight U8480 Series Service Guide
from Sealed Air