Franke S700 User Manual
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Franke S700 User Manual

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USER MANUAL S700
FCS4067

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Summary of Contents for Franke S700

  • Page 1 USER MANUAL S700 FCS4067...

  • Page 3: Table Of Contents

    Coffee machine components .................... 18 Add-on units .......................... 19 User interface........................ 20 Overview of operating modes .................... 20 Installation.......................... 22 Preparations .......................... 22 Dimensions of the S700...................... 22 Requirements of the water supply .................. 23 Filling and emptying ....................... 25 Filling beans .......................... 25 Emptying the bean hopper ..................... 26 Emptying the grounds container..................... 26 Setting the grind coarseness.................... 27...
  • Page 4 Table of contents Franke Kaffeemaschinen AG Steam output......................... 32 Cleaning .......................... 34 Introduction........................... 34 Required cleaning accessory.................... 34 5-step method ........................ 34 Starting the cleaning process.................... 34 Cleaning the screen ....................... 35 Cleaning the bean hopper ...................... 36 Configuration......................... 37 10.1 Switching to the maintenance level .................. 37 10.2 PIN codes.......................... 37 10.3...
  • Page 5 Franke Kaffeemaschinen AG Table of contents Technical data ........................ 56 15.1 Technical data of the coffee machine .................. 56 15.2 Capacities in accordance with DIN 18873-2:2016-02 ............ 56 15.3 Electrical connections...................... 57 15.4 Power cord .......................... 58 15.5 Technical data of the add-on units .................. 58 15.6...

  • Page 6: For Your Safety

    Prerequisites for using the coffee machine – The S700 is intended for use by trained personnel. – Each operator of the S700 must have read and understood the instructions. This does not apply to its use in the self-service sector.

  • Page 7: General Safety Concerns When Using The Coffee Machine And Add-On Units

    Franke Kaffeemaschinen AG For your safety | 1 The safety instructions are structured as follows: SYMBOL AND SIGNAL WORD indicate the severity of the danger. WARNING WARNING indicates a potential danger which, if not avoided, could result in death or moderate in- jury.
  • Page 8 1 | For your safety Franke Kaffeemaschinen AG WARNING Risk of fatal injury from electrocution Work, repairs or servicing improperly performed on electrical systems can lead to electrocution. a) Have repairs on electrical parts carried out by service technicians using original spare parts.
  • Page 9 Franke Kaffeemaschinen AG For your safety | 1 WARNING Risk of injury If objects find their way into the bean hopper or grinder, splinters may be ejected, leading to injury. a) Never put any objects in the coffee bean hopper or grinder.

  • Page 10: Explanation Of Symbols

    2 | Explanation of symbols Franke Kaffeemaschinen AG EXPLANATION OF SYMBOLS Symbols used in the manual 2.1.1 Orientation Symbol Description Clean components using the 5-step method. This symbol indicates tips, shortcuts and additional information. Prerequisites for additional steps Result or intermediate result for additional steps Symbols used in the software 2.2.1...
  • Page 11 Franke Kaffeemaschinen AG Explanation of symbols | 2 Symbol Designation Description Grounds container Grounds container must be emptied Rinse Machine must be rinsed or machine is being rinsed Product Payment Payment active Advertising images Screen saver Brightness Set brightness Data transfer...
  • Page 12 2 | Explanation of symbols Franke Kaffeemaschinen AG Symbol Designation Description Double product Prepare double drink quantity (double dispensing) Ground coffee Selection button for ground coffee 2.2.3 Depiction of error messages Highlighted products cannot be prepared. The illuminated symbol on the dashboard takes you to the error message.

  • Page 13: Scope Of Delivery

    Scope of delivery | 3 SCOPE OF DELIVERY The scope of delivery may vary, depending on the device configuration. Additional accessories may be obtained di- rectly from your retailer or from Franke Kaffeemaschinen AG in Aarburg, Switzerland. Item description Item number Cleaning tablets (100 pcs.)
  • Page 14 3 | Scope of delivery Franke Kaffeemaschinen AG Item description Item number Neoperl aerator wrench 1H327863 USB stick (4 GB) 1H329064 Set of manuals Measuring cup 1H327369 Support plate 1C346236 (optional) 14 / 64 User manual...

  • Page 15: Identification

    Franke Kaffeemaschinen AG Identification | 4 IDENTIFICATION Position of type plates Coffee machine The type plate for the coffee machine is located on the right interior wall next to the grounds container. Cup warmer (CW) The type plate for the cup warmer is located on the inner side of the rear panel in the left-hand bottom corner.
  • Page 16 4 | Identification Franke Kaffeemaschinen AG 4.2.2 Add-on units Code Description Accounting unit Cup warmer 16 / 64 User manual...

  • Page 17: Description Of Machine

    Description of machine | 5 DESCRIPTION OF MACHINE Coffee machine To provide you with an overview of your S700, a sample configuration is illustrated here. Please note that your cof- fee machine may look different from the configuration shown here. manual insert flap...

  • Page 18: Coffee Machine Components

    5 | Description of machine Franke Kaffeemaschinen AG Coffee machine components bean hopper grinder adjusting knob brewing module grounds container drip tray with drip grid wastewater tank (option) 18 / 64 User manual...

  • Page 19: Add-On Units

    Franke Kaffeemaschinen AG Description of machine | 5 Add-on units 5.3.1 Cup warmer (optional) To enjoy coffee at its best, you need pre-heated cups. The cup warmer with four heatable shelves fits perfectly to your coffee machine. 5.3.2 Accounting system (optional) The accounting system processes all payment transactions and records all accounting data.

  • Page 20: User Interface

    Espresso - 10 s Espresso - 15 s Coffee Espresso - 20 s 1 The Franke button is used to switch between 2 Scroll forwards or backwards. the maintenance level and product selection. Overview of operating modes The suitable operating mode depends on the utilization of your coffee machine, your product range and the prefer- ences of your customers.
  • Page 21 Franke Kaffeemaschinen AG Description of machine | 5 Individual adaptations: – Display: 2x2, 3x3, or 4x4 products per page – Depiction: photo-realistic, drawn 5.5.2 Quick Select operating mode Quick Select 17:11 08.03.2018 Espresso Espresso - 10 s Espresso - 15 s...

  • Page 22: Installation

    You must have completed these preparations before one of our service technicians can install the coffee machine for you. Your service technician will install your coffee machine and carry out the initial commissioning process. The technician will walk you through the basic functions. Dimensions of the S700 Front view/side view 22 / 64...

  • Page 23: Requirements Of The Water Supply

    Document ID - Version Revision Status Sheet / Sheets Format Franke Technology and Trademark Ltd. and shall not be reproduced, copied or transfered to any third party without 20108020-01 1 /1 the prior written permission of Franke Technology and Article Trademark Ltd., Hergiswil, Switzerland...
  • Page 24 6 | Installation Franke Kaffeemaschinen AG TDS (total dissolved solids) 30–150 ppm (mg/l) Electrical conductivity 50–200 µS/cm (microsiemens) Iron content < 0.3 mg/l – Color: Clear – Taste: Fresh and pure taste – Aroma: No perceptible aroma 6.3.3 Water outlet – Drain hose: D = 16 mm, L = 2 m –...

  • Page 25: Filling And Emptying

    Franke Kaffeemaschinen AG Filling and emptying | 7 FILLING AND EMPTYING Filling beans WARNING Risk of injury If objects find their way into the bean hopper or grinder, splinters may be ejected, leading to injury. a) Never put any objects in the coffee bean hopper or grinder.

  • Page 26: Emptying The Bean Hopper

    7 | Filling and emptying Franke Kaffeemaschinen AG Emptying the bean hopper 1. Pull the locking slide towards the front up to the 3. Empty, clean, and dry the bean hopper. stop. 4. Replace the bean hopper. 2. Lift and remove the bean hopper.

  • Page 27: Setting The Grind Coarseness

    Franke Kaffeemaschinen AG Filling and emptying | 7 1. Open the door. 3. Empty, clean, and dry the grounds container. 4. Replace the grounds container and close the door. ð The message Door open appears on the oper- ating interface.
  • Page 28 7 | Filling and emptying Franke Kaffeemaschinen AG 3. Set the grind coarseness by turning the adjust- ing knob. For a finer grind: Turn the adjustment ð knob clockwise. 4. Slide the red locking plate onto the adjusting knobs. Tighten the knurled thumb screw by turn- ing it clockwise.

  • Page 29: Preparing Drinks

    Franke Kaffeemaschinen AG Preparing drinks | 8 PREPARING DRINKS WARNING Risk of scalding Hot drinks can lead to scalding. a) Always be careful with hot drinks. b) Use only suitable drinking vessels. Preparing drinks with Quick Select 1. Place an appropriate drinking vessel under the ð...

  • Page 30: Preparing A Drink With Ground Coffee

    8 | Preparing drinks Franke Kaffeemaschinen AG 2. Adjust the height of the spout using the spout ð Preparation begins. handle. 5. Add more products to the waiting list as needed. 3. Select product options. 6. Start preparation of each of the products in the waiting list by pressing the green button.
  • Page 31 Franke Kaffeemaschinen AG Preparing drinks | 8 2. Adjust the height of the spout using the spout 4. Open the manual insertion flap. handle. 5. Fill powder. 3. Press the Decaffeinated coffee selection button. 6. Close the manual insertion flap.

  • Page 32: Preparing Hot Water

    8 | Preparing drinks Franke Kaffeemaschinen AG Preparing hot water Example: Quick Select 1. Place an appropriate drinking vessel under the 3. Select cup size. hot water dispenser. 17:11 08.03.2018 Espresso Espresso - 10 s Coffee Espresso - 20 s ð...
  • Page 33 Franke Kaffeemaschinen AG Preparing drinks | 8 3. Select Steam output. ð The drinks overview screen appears. 4. If required, press the cancel button to stop the 17:11 08.03.2018 steam output. Espresso - 10 s Espresso Coffee Espresso - 20 s ð...

  • Page 34: Cleaning

    Rinsing is not a substitute for daily cleaning! Rinsing is necessary to remove residue build-up in the coffee system. The S700 automatically rinses after certain time intervals as well as when it is switched on or off. Required cleaning accessory 9.2.1...

  • Page 35: Cleaning The Screen

    Franke Kaffeemaschinen AG Cleaning | 9 9.4.1 Starting cleaning via the Cleaning and Maintenance menu Switch to the maintenance level 1. Tap the Franke logo. 4. Select Cleaning and maintenance. My settings Individualization and data transfer Cleaning and maintenance Espresso Espresso - 10 s 2.

  • Page 36: Cleaning The Bean Hopper

    9 | Cleaning Franke Kaffeemaschinen AG 1. Tap the Franke logo. 5. Select Wipe Protection . Cleaning and maintenance Error/Event log Clean Coffee Machine Rinse Coffee Machine Filter water quantity Wipe Protection Espresso Espresso - 10 s 2. Enter the PIN. PIN codes [} 37] ð...

  • Page 37: Configuration

    Franke Kaffeemaschinen AG Configuration | 10 10 CONFIGURATION 10.1 Switching to the maintenance level 1. Tap the Franke logo. 3. Press OK.. 4. Select Menu. My settings Individualization and data transfer Cleaning and maintenance Espresso Espresso - 10 s 2. Enter the PIN. PIN codes [} 37] 10.2 PIN codes...

  • Page 38: My Settings Menu Tree

    10 | Configuration Franke Kaffeemaschinen AG 10.3 My settings menu tree My settings 6 Access rights 0 Startup 1 Set Machine 2 Set Drinks 3 Date and time 1.1 Language 6.2 Owner 0.10 System information 3.2 Date and Time 6.3 Specialist 1.2 Operation Mode...
  • Page 39 Franke Kaffeemaschinen AG Configuration | 10 10.5.1 Menu item 1.1 Language My settings 1 Set Machine 1.1 Language Parameter Value range Remarks Select language de, en, fr, nl, da, fi, – The language is switched immediately on the user in- no, sv, pl, cs, uk, ru ...
  • Page 40 10 | Configuration Franke Kaffeemaschinen AG Parameter Value range Remarks Usage scenario – Self-service – (Non-self-service) Operation Mode – Quick Select – Default: Quick Select – Individualized, product selection – Individualized, size selection Products per page – Quick Select: 6, –...
  • Page 41 Franke Kaffeemaschinen AG Configuration | 10 10.5.3 Menu item 1.3 Selection buttons My settings 1 Set Machine 1.3 Selection buttons Parameter Value range Remarks Product options – Small – A maximum of twelve selection buttons can be as- signed with various product options in the service –...

  • Page 42: Menu 2 Set Drinks

    10 | Configuration Franke Kaffeemaschinen AG 10.6 Menu 2 Set drinks You can save each product in three user-specific variations. The original cannot be changed. Only parameters that are relevant for the product are displayed. The percentage specifications are always based on the preset value.

  • Page 43: Menu 3 Date And Time

    Franke Kaffeemaschinen AG Configuration | 10 Desired action Menu item Information / instruction Number Assign a drink variation that is to Select the variation, then confirm with the 1, 5 be prepared with this product se- checkmark lection Save drink settings Save 10.7 Menu 3 Date and time...

  • Page 44: Menu 6 Access Rights

    10 | Configuration Franke Kaffeemaschinen AG 10.7.3 3.3–3.6 Timer 1–4 My settings 3 Date and time 3.3 Timer 1 My settings 3 Date and time 10.8 Menu 6 Access rights The access rights option makes it possible to assign different PIN codes for different tasks and roles. Three access levels (owner, specialist, and operator) can be defined for accessing the maintenance level.
  • Page 45 Franke Kaffeemaschinen AG Configuration | 10 10.8.2 Menu item 6.3 Specialist My settings 6 Access rights 6.3 Specialist Parameter Value range Remarks 4 digits Enter new PIN – Authorizations: Limited access to My settings; call up product counters – Default PIN: 2222 PIN set –...
  • Page 46 10 | Configuration Franke Kaffeemaschinen AG 10.8.5 Menu item 6.7 On/Off machine My settings 6 Access rights 6.7 On/Off Machine Parameter Value range Remarks 4 digits Enter new PIN PIN set – Yes – Yes: PIN has been altered – No –...

  • Page 47: Individualization And Data Transfer

    11.1 Overview This menu provides you with the following options: – Use existing Franke media for drinks, screen savers, or as advertising media – Upload and view your own media objects on the machine – Use your own media for drinks, screen savers, or as advertising media –...

  • Page 48: Individualization And Data Transfer Menu Tree

    By using 4 Set default values, selected parameters can be reset to the preset values. 5 Import FPC Becomes usable when a USB stick with a valid Franke product catalog is connected. 8 Eject USB stick Logs off connected USB sticks. If a USB stick is being used, the menu item will appear in green;...

  • Page 49: Using Your Own Advertising Media

    The images can be activated by selecting the menu item My settings > Set machine > Operating mode. Products to which no image has been assigned will be displayed without an image. You can either use the Franke images or your own, but you cannot mix the two types with one another. Desired action Menu item Information / instruction...

  • Page 50: Loading/Backing Up Data

    – Eject USB stick 11.5.2 Loading data Desired action Menu item Information / instruction Export a configuration and 3.2 Load backup – Load saved data (configuration, Franke media, your media own media) – Eject USB stick 11.5.3 Backing up XML data Desired action Menu item Information / instruction...

  • Page 51: Troubleshooting

    Franke Kaffeemaschinen AG Troubleshooting | 12 12 TROUBLESHOOTING 12.1 Tips for good coffee drinks NOTICE Poor drink quality The oil from the coffee beans is deposited on the inside of the bean hopper as a thin film of oil. This deposited oil ages quickly and impairs the taste of the drinks produced.
  • Page 52 12 | Troubleshooting Franke Kaffeemaschinen AG Problem Possible causes Possible solutions Grind too coarse Select a finer grind (see Emptying the bean hopper [} 26], Setting the grind coarseness [} 27]) See also 2 Emptying the bean hopper [  26] 52 / 64...

  • Page 53: Decommissioning

    If you plan to start using your machine again at a later date, it is essential service measures are implemented. The coffee machine must be maintained, installed, and cleaned before preparing any drinks. a) Contact the Franke Service team for information regarding proper decommissioning and storage. b) Have your coffee machine drained by your service technician.

  • Page 54: Recommissioning After Prolonged Periods Of Storage Or Non-Use

    13 | Decommissioning Franke Kaffeemaschinen AG – Set the machine up in a standing position – Machine empty and system emptied – Machine and loose parts packaged, preferably in their original packaging 13.5 Recommissioning after prolonged periods of storage or non-use...

  • Page 55: Disposal

    Franke Kaffeemaschinen AG Disposal | 14 14 DISPOSAL Disposal of consumable materials – Observe the information on the label when disposing of any unused cleaning agent. – Dispose of the fluids from the cleaning container or the drip tray in the wastewater system.

  • Page 56: Technical Data

    15 | Technical data Franke Kaffeemaschinen AG 15 TECHNICAL DATA 15.1 Technical data of the coffee machine Bean hopper capacity Two grinders: rear LH 1.8 kg, front LH 0.6 kg Coffee boiler Volume: 0.9 l Operating pressure: 800 kPa (8 bar)

  • Page 57: Electrical Connections

    Franke Kaffeemaschinen AG Technical data | 15 15.3 Electrical connections Type Country S700 Voltage 380–415 V Frequency 50–60 Hz FCS4067 Power 6300–7800 W Current consumption 3x10.2–12 A Fuse 16 A Connection 3L N PE S700 Voltage 220–240 V Frequency 50–60 Hz FCS4067 Power 4400–5000 W Current consumption 20.1–21.7 A...

  • Page 58: Power Cord

    15 | Technical data Franke Kaffeemaschinen AG 15.4 Power cord Fuse 16 A Country Item number Connector 1H329682 1H329681 1T310484 1T310484 Fuse 30 A Country Item number Connector 1H329798 10300537 1H329797 560.0003.519 (1T310650) 560.0003.519 (1H329691) 15.5 Technical data of the add-on units 15.6 Cup warmer CW...

  • Page 59: Index

    Franke Kaffeemaschinen AG Index INDEX Numerical Disposal  55 Error message 5-step method  10, 34 Color code  12 Depiction  12 Accounting system AC  58 Ambient conditions  56 Grind coarseness  27 Bean hopper  56 Installation dimensions  23 Boiler Intended use  6 Coffee boiler  56...
  • Page 60 Index Franke Kaffeemaschinen AG Cleaning  36 Wipe protection  36 Spout  29 Height adjustment  30 Start button  10 Steam boiler  56 Symbols Dashboard  10 Instructions  10 Software  10 Tips and tricks  10 Transport  55 USB stick  14 Wastewater tank (external)  56 Wipe protection  36...
  • Page 64 Franke Kaffeemaschinen AG Franke-Str. 9 CH-4663 Aarburg Switzerland Hotline-Phone: +41 62 787 37 37 Fax: +41 62 787 97 37 Internet www.franke.com...

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