Troubleshooting Table of contents I. explanation of symbols ..................2 II. For your safety ....................3 III. Machine error codes ..................4 IV. Troubleshooting .................... 17 1. Machine restart ......................17 2. Quick error resolution ....................17 V. Output ports ....................18 VI. Input ports ....................19 ...
Troubleshooting I. Explanation of symbols DanGer indicates potentially life-threatening danger or the danger of grave injuries. Danger Warning WarnInG indicates risk of injury. Caution CaUTIOn directs your attention to a danger of minor injuries. nOTe directs your attention to the risk of damage to machinery. Notice Tips shortcuts and additional information Prerequisites for additional steps...
Programming and settings may only be undertaken by authorized service technicians. Modifications and repairs may only be undertaken by authorized service technicians. Do not make any modifications to the machine that are not described in the documentation provided by Franke. For your safety ...
Troubleshooting III. Machine error codes ▪ If an error occurs when the machine is in operation, error messages are displayed on the display. ▪ The error code list provides solutions. ▪ Individual components (heating, brewing unit valves, etc.) can be checked using the respective test menu (input and output ports) (see p.
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` Check the temperature sensor and Spectra S: Coffee boiler replace it, if necessary. Spectra X: Hot water boiler ` Check the connections. ` restart machine. Temperature The temperature sensor of boiler 1 (X16) is ` Check the temperature sensor and replace it, if necessary.
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` Check the power connection. Spectra S: Coffee heating; Timeout 10 min. ` Check the electrical circuit. Spectra X: Hot water heating: Timeout 12 min. ` Check the temperature sensor. ` Check the heater and replace it, if necessary.
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` Please wait. ting target value within the prescribed time. The error will be canceled once the target Spectra X: Hot water heating: Timeout 3 min. temperature is reached. HW/S post-hea- The heater for boiler 2 (H2/H3) has not ` Please wait.
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Troubleshooting Brewing unit errors Error Error text on the Meaning Solution code display Motor timeout Minimum feedback (10 increments within ` restart machine. ` Check the position switch of the brewing 3 s) from increment transmitter in the brew- unit (increment transmitter) and replace it, ing unit motor was not achieved two times if necessary.
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Troubleshooting Error Error text on the Meaning Solution code display Increment trans- More than one negative increment was ` restart machine. mitter ` Check the wiring of the increment trans- registered. The brewing chamber is moving mitter. in the wrong direction. ` Check the increment transmitter and replace it, if necessary.
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Troubleshooting Error Error text on the Meaning Solution code display Checking card The card cannot be read. ` Check whether the card is inserted the right way around. It either contains incorrect data or is defec- ` replace the card. tive.
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` Check the flowmeter and clean or repla- were still recognized up to the error detection ce it, if necessary. Flowmeter error Only with Spectra X with turbine output Clean agitator Water flow of the powder system is disrupted. ` Check powder system water circuit.
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The cover of the ground coffee container is ` Close the cover of the ground coffee container. open (applies only to Spectra X with powder ` Check whether there is ground coffee dosing unit). no coffee powder dosing is car-...
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Variable: Milk temperature in °C Calibrate store The storage container with the Spectra X is ` Calibrate the flowmeter and afterwards the storage container, see Section 6 not calibrated (no gauge process carried out).
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Troubleshooting Error Error text on the Meaning Solution code display Communication CS The connected accounting device (slave) did ` restart machine. ` Check the cable connections. not answer within 0.2 s to a query from the ` Switch the devices on. coffee machine (master).
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30 s during the filling of the storage container of the Spectra X; the storage con- tainer was not filled correctly. In addition, the level in the container was less than 1.8 liters.
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Error text on the Meaning Solution code display No text shown on the Event message: During the Spectra X display cleaning cycle, the brewing chamber must be moved upwards for better ventilation. This will not result in a cancellation of cleaning.
Troubleshooting IV. Troubleshooting 1. Machine restart ▪ as a matter of course, always restart the system first. ▪ among other things, a restart resets the CPU and the power PCB. ` Switch off the machine. ` Disconnect the machine from power for at least 30 se- conds.
Troubleshooting V. Output ports The machine must be heated up so that the tests can be carried out in an optimum manner. Output ports ▪ The menu item is used for testing whether a signal is coming from the desired component and for checking the functionality of a component.
Troubleshooting VI. Input ports The machine must be heated up so that the tests can be carried out in an optimum manner. Input ports ▪ The menu item is used to test whether a signal is being received by the desired component. The functionality can thus be checked indirectly.
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