Franke S700 User Manual
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USER MANUAL
S700
FCS4067
Read the user manual before working on the machine.
Keep the manual with the machine and pass the manual on to the
next operator if the machine is sold or transferred to a third party.

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Summary of Contents for Franke S700

  • Page 1 USER MANUAL S700 FCS4067 Read the user manual before working on the machine. Keep the manual with the machine and pass the manual on to the next operator if the machine is sold or transferred to a third party.
  • Page 3: Table Of Contents

     19 5.3.1 Cash Register operating mode  20 5.3.2 Quick Select operating mode  20 5.3.3 Operating modes in combination with Credit Mode  21 5.3.4 Franke Digital Services (option)  21 Installation  22 Preparations  22 Dimensions  22 Feet  23 6.2.1 Requirements of the water supply  23...
  • Page 4 Menu 3 Date and time  48 10.5.4 Menu 6 Access rights  49 10.5.5 Individualization and data transfer  53 Overview  53 11.1 Individualization and data transfer menu tree  53 11.2 Multimedia functions  53 11.3 Manage Digital Signage via USB stick  54 11.4 User manual S700...
  • Page 5 13.4 Transport and storage  63 13.5 Recommissioning after prolonged periods of storage or non-use  63 13.6 Disposal of parts  64 Technical data  65 Capacities in accordance with DIN 18873-2:2016-02  65 15.1 Electrical connection data  65 15.2  66 User manual S700...
  • Page 6: For Your Safety

    Prerequisites for using the coffee machine – The S700 is intended for use by trained personnel. – Each operator of the S700 must have read and understood the manual. This does not apply to its use in the self-service area.
  • Page 7: Explanation Of Safety Instructions

    Ensure that the power cord is not pinched and does not chafe on sharp edges. e) Only pull on the plug and not on the cable when disconnecting the device from the power grid. User manual S700...
  • Page 8 Keep hands away from the spouts and nozzles during this process. WARNING Risk of injury If objects find their way into the bean hopper or grinder, splinters may be ejected, leading to injury. a) Never insert any objects into the bean hopper or grinder. User manual S700...
  • Page 9 Clean the machine if it is not used for extended periods (more than 2 days). CAUTION Formation of mold Mold can form on the coffee grounds. a) Empty and clean the grounds container at least once a day. User manual S700...
  • Page 10: Explanation Of Symbols

    When a symbol is illuminated on the dashboard, additional information and instructions can be displayed  59] by tapping the symbol. If an error occurs, refer to the Troubleshooting [ chapter for help. Symbol Designation Description Franke logo Call up the maintenance level Bean left/right Active grinder User manual S700...
  • Page 11 Brightness Set brightness Individualization Customize beverages and display Screen saver Advertising images Favorites Favorites button, can be assigned to a function that is used fre- quently Product Coffee bean Bean hopper is empty or not installed correctly User manual S700...
  • Page 12: Depiction Of Error Messages

    If the entire system is affected by an error, the error message will appear automatically. Door open The door is open. Please close the door. Color code for error messages Temporary interruption System still fully functional System has limited functionality Some or all resources are locked User manual S700...
  • Page 13: Scope Of Delivery

    Franke Kaffeemaschinen AG Scope of delivery | 3 SCOPE OF DELIVERY Item description Item number Coffee machine S700 (FCS4067) Manual set 560.0536.066 / 560.0546.106 Cleaning tablets (100 pcs.) 567.0000.010 Cleaning tablets (China) 567.0000.016 Cleaning tablets (USA/Canada) 567.0000.002 Milk system cleaning agent (dosing bottle) 567.0000.005...
  • Page 14: Identification

    CW (option) The type plate for the cup warmer is located in the interior on the rear panel. 4.1.3 AC200 (Option) The type plate of the AC200 is located on the left- hand side of the pullout. User manual S700...
  • Page 15: Type Code

    Autosteam (steam wand with temperature sensor) Autosteam Pro (steam wand with temperature sensor and programmable milk foam con- sistency) Iced Coffee Module 4.2.2 Add-on units Type code Description Cup warmer Accounting system Coin changer Cashless Coin validator User manual S700...
  • Page 16: Description Of Machine

    – Support for video files 5.1.2 Options – Second grinder (left, front and rear) – Iced Coffee Module (right-front) – Autosteam (steam wand with temperature sensor) – Autosteam Pro (steam wand with temperature sensor and programmable milk foam consistency) User manual S700...
  • Page 17 – Feet, 7 mm – Adjustable feet, 70 mm – Adjustable feet, 100 mm – TDS sensor – Franke Digital Services Iced Coffee Module – The Iced Coffee Module is located at the front right-hand side of the coffee machine. – The Iced Coffee Module actively cools the freshly brewed coffee to below 40 °C.
  • Page 18: Coffee Machine Components

    5 | Description of machine Franke Kaffeemaschinen AG 5.1.3 Coffee machine components Grinder adjusting knob Bean hopper Iced Coffee Module (option) Brewing module Grounds container Wastewater tank (option) Drip tray with drip grid User manual S700...
  • Page 19: Add-On Units

    Your service technician will be happy to help you set the appropriate operating mode. 5.3.1 User interface Espresso Double Espresso 2 Espressos Caffè Crema To Go Steam Tea water Use the Franke logo to switch between the Scroll forwards or backwards maintenance level and product selection User manual S700...
  • Page 20: Cash Register Operating Mode

    Espresso Double Espresso 2 Espressos Caffè Crema To Go Steam Tea water Use the Franke logo Scroll forwards or to switch between backwards the maintenance level and product se- lection Structure of the user interface –...
  • Page 21: Operating Modes In Combination With Credit Mode

    CHF 4.00 Franke Digital Services (option) Developed specially for the Franke coffee machine fleet, our digital services give you control and a clear overview of all activities and information about the coffee machines. Centrally controlled remote mainte- nance, such as software and configuration updates, means that on-site interventions are not required.
  • Page 22: Installation

    You must have completed these preparations before one of our service technicians can install the coffee machine for you. Your service technician will install your coffee machine and carry out the initial commis- sioning process. He will instruct you in the basic functions. Dimensions All dimensions are specified in mm. Front/side view User manual S700...
  • Page 23: Feet

    Maintain the prescribed installation dimensions and clearances. b) Take care to ensure that the clearance spaces are not blocked. 6.2.1 Feet S700 is delivered with feet. – Feet 40 mm (standard) – Feet 7 mm (option) – Feet 70 mm (option) –...
  • Page 24: Water Quality

    – Measured conductivity in μS/cm – Measured total hardness in dH GH – Constant = 30 [μS/cm]/[ dH GH] Calculated conductivity Risk of corrosion <200 μS/cm 200 – 500 μS/cm increased >500 μS/cm high Calculation example: – Measured conductivity 700 μS/cm User manual S700...
  • Page 25: Water Outlet

    The result of the calculation is 160 μS/cm and means that there is a low risk of corrosion. 6.3.3 Water outlet – Drain hose: D = 20 mm, L = 2000 mm – Connection to a lower-lying siphon User manual S700...
  • Page 26: Filling And Emptying

    Changing the grind coarseness affects the coffee quantity. The grinders must therefore be calibrated after adjusting the grind coarseness. If required, the grind coarseness can be set for each grinder. The rectangular symbol shows the allocation of the adjusting knob to the grinder. User manual S700...
  • Page 27: Emptying The Bean Hopper

    3. Set the grind coarseness by turning the ad- justing knob. Emptying the bean hopper 1. Pull the locking slide towards the front up to 2. Remove the bean hopper by lifting it up- the stop. wards. User manual S700...
  • Page 28: Emptying The Grounds Container

    Empty and clean the grounds container at least once a day. 1. Open the door of the coffee machine. 2. Remove the grounds container. ð The message Door open appears on the user interface. 3. Empty, clean, and dry the grounds container. User manual S700...
  • Page 29 Franke Kaffeemaschinen AG Filling and emptying | 7 4. Insert the grounds container and close the door. User manual S700...
  • Page 30: Preparing Beverages

    Have sufficient drinking vessels ready to use. b) You can continuously add new products to the waiting list during the preparation. c) You can select and clear products from the waiting list. 1. Place an appropriate drinking vessel under the dispensing spout. User manual S700...
  • Page 31: Preparing Beverages With Ground Coffee

    ð All products are ready. 4. Select a product. Preparing beverages with ground coffee Only ground coffee may be used. Instant coffee made from dried coffee extract cannot be used. 1. Place an appropriate drinking vessel under the dispensing spout. User manual S700...
  • Page 32: Preparing Hot Water

    ð The product is ready. Espresso Double Espresso Caffè Crema To Go Ristretto ð The Decaffeinated coffee selection button il- luminates. Preparing hot water You can stop the hot water spout at any time by pressing the cancel button. User manual S700...
  • Page 33: Steam Dispenser (Autosteam/Autosteam Pro)

    2. Hold a suitable container under the steam temperature. wand. ð The beverage overview screen appears. Espresso Double Espresso 2 Espressos Caffè Crema To Go Steam Tea water 3. Select steam output User manual S700...
  • Page 34: Steam/Autosteam

    Product name Jug size (ml/oz) Milk quantity (ml/oz) Latte Art S 350/12 150/5 Latte Art M 600/20 280/10 Latte Art L 800/28 420/15 Milk Foam S 350/12 200/7 Milk Foam M 600/20 350/12 Milk Foam L 800/28 480/17 User manual S700...
  • Page 35: Cleaning

    Rinsing is not a substitute for daily cleaning! Rinsing is necessary to remove residue build-up in the coffee system. Your S700 automatically rinses after certain time intervals as well as when it is switched on or off. Required cleaning accessories –...
  • Page 36: Starting Cleaning Via The Cleaning And Maintenance Menu

    2 Espressos Cleaning and maintenance Caffè Crema To Go Steam Tea water 4. Select Cleaning and maintenance 1. Tap the Franke logo. Cleaning and maintenance Error/event log Cleaning the coffee machine Rinsing the coffee machine Filter water quantity Wipe protection 5.
  • Page 37: Cleaning The Aerator

    ü Do not use any cleaners, as these alter the taste of the coffee. 1. Open the door of the coffee machine. 2. Pull the locking slide towards the front up to the stop. User manual S700...
  • Page 38: Cleaning The Screen

    Double Espresso 2 Espressos Counter(s) Cleaning and maintenance Caffè Crema To Go Steam Tea water 1. Tap the Franke logo. 4. Select Cleaning and maintenance Cleaning and maintenance Error/event log Clean the coffee machine Rinse the coffee machine Wipe protection  40]...
  • Page 39: Rinsing The Coffee Machine

    Espresso Double Espresso 2 Espressos Counter(s) Cleaning and maintenance Caffè Crema To Go Steam Tea water 1. Tap the Franke logo. 4. Select Cleaning and maintenance Cleaning and maintenance Error/event log Cleaning the coffee machine Rinsing the coffee machine Filter water quantity Wipe protection  40]...
  • Page 40: Configuration

    Calling up the maintenance level Espresso Double Espresso 2 Espressos Caffè Crema To Go Steam Tea water 1. Tap the Franke logo.  40] PIN codes [ 2. Enter the PIN. 3. Press 10.2 PIN codes Default PIN codes are assigned at the factory:...
  • Page 41: Input Methods

    My settings Individualization and data transfer Counter(s) Cleaning and maintenance 10.5.1 Menu 0 Commissioning Menu item 0.10 System information Here you will find information regarding the hardware and software versions of the machine and the con- figuration. User manual S700...
  • Page 42: Menu 1 Set Machine

    – No – : Each product must be triggered with the start button – Default: Pause between products 1–10 seconds – Appears if automatic mode is activated – Increment: Shot timer – Yes – No User manual S700...
  • Page 43 – Selection buttons on left-hand side: Select bev- erage size – Selection buttons on right-hand side: Select ad- ditional settings PLU No. PLU No. – Store PLU number for price calculation (if PLU numbers are used) – Default: 0 User manual S700...
  • Page 44 Tea water –20 to +10 % – The temperature in the hot water boiler is con- figured by the service technician – The set temperature can be adjusted by per- centages using the slide control User manual S700...
  • Page 45 Error display via edge lighting – Yes – : error display via edge lighting active – No – : no error display via edge lighting Menu item 1.17 Resources Is only supported in filter model (Individual Operating Mode). User manual S700...
  • Page 46: Menu 2 Customize Beverages

    The percentage specifications are always based on the preset value. For tips on setting the parameters, see the chapter Help with problems concerning product quality  61] All values configured in menu 2 are saved in the configuration and can be re-imported. User manual S700...
  • Page 47 Franke Kaffeemaschinen AG Configuration | 10 Test General Coffee Brewing quantity Water quantity Grind quantity Grinder 1 Grinder 2 Save Back Select variant Select area Save settings Select product Confirm variant Prepare a test product Adjust parameters User manual S700...
  • Page 48: Menu 3 Date And Time

    Set the month Year 0–63 Set the year Hour 0–23/0–11 Set the hour Minute 0–59 Set the minute Time zone Time zone selection list – Select the time zone from the list – Default: UTC+0100 (Europe) Zurich User manual S700...
  • Page 49: Menu 6 Access Rights

    10.5.5 Menu 6 Access rights The access rights option makes it possible to assign different PIN codes for different tasks and roles. Three access levels (owner, specialist, and operator) can be defined for accessing the maintenance level. User manual S700...
  • Page 50 My settings 6 Access rights 6.3 Specialist Parameter Value range Remarks Change PIN Enter new PIN Default PIN: 2222 Authorization: – Limited access to Service menu My Settings Indi- vidualization and data transfer Counters Clean- ing and maintenance User manual S700...
  • Page 51 : Registration works even when the door is closed Menu item 6.5 Cleaning staff My settings 6 Access rights 6.5 Cleaning staff Parameter Value range Remarks Change PIN Enter new PIN Default PIN: 5555 Authorization: – Only access to Cleaning and maintenance User manual S700...
  • Page 52 – Yes – : PIN is active – No – : PIN is not active Activate user profile – Yes – : user profile is active – No – : user profile is not active – Default: User manual S700...
  • Page 53: Individualization And Data Transfer

    Overview This menu provides you with the following options: – Use existing Franke media for screen savers or as advertising media – Upload and view your own media objects on the machine – Use your own media for screen savers or as advertising media –...
  • Page 54: Manage Digital Signage Via Usb Stick

    22. Tap the Download and install button. 10. Make the desired settings. ð The coffee machine adopts the new set- tings. 11.5 Configure application Changes made will only take effect after the Save button is tapped. User manual S700...
  • Page 55: Language Settings

    – Cash Register Hide cancel button – Yes – No Display clock – Yes – No Display brightness 15-100 % Audible signal for beverage – Yes preparation – No Audible signal for error mes- – Yes sages – No User manual S700...
  • Page 56: Display [Operating Mode]

    – User-defined – Red – Green – Blue – etc. Error display via edge lighting – Yes If an error or message occurs, the edge lighting flashes in the respective color (yellow, orange or – No red). User manual S700...
  • Page 57: Transaction Approval (Api)

    11.6.2 Load data Desired action Menu item Information/instruction Import configuration and 3.2 Load backup – Load backed up data (configuration, Franke me- media dia, your own media) – Eject USB stick automatically 11.6.3 Back up XML data Desired action Menu item...
  • Page 58: Activating Configurations

    Provisioning Deployment Service menu dashboard. Individualization and data transfer 1. Tap the Franke logo. 2. Enter the PIN. Cleaning and maintenance 3. Press ð In addition to the Individualization and data transfer menu, the number of available up- 4.
  • Page 59: Troubleshooting

    Wait a minute and then switch it back on again. c) Check the power supply if the machine fails to start. d) Contact your service technician if the machine cannot be started or if you are unable to rectify the er- ror. User manual S700...
  • Page 60: Color Code For Error Messages

    Remove the oil film from the inside of the bean hopper on a daily basis. b) To do this, use a dry cloth or a cloth moistened only with water. c) Do not use any cleaners, as these alter the taste of the coffee. User manual S700...
  • Page 61: Help With Problems Concerning Product Quality

    Use lighter coffee roast Menu 2 Coffee tastes sour Temperature too low Increase coffee temperature  46] Customize beverages [ Roast too light Use darker coffee roast Set grind coarseness Grind too coarse Select a finer grind  26] User manual S700...
  • Page 62: Decommissioning

    If you plan to start using your machine again at a later date, it is essential that service measures are imple- mented. The coffee machine must be maintained, installed, and cleaned before preparing any beverages. a) Contact the Franke Service team for information regarding proper decommissioning and storage. b) Have your coffee machine drained by your service technician.
  • Page 63: Transport And Storage

    Deterioration in storage Parts may no longer function as they should if they have been stored or unused for periods in excess of 6 months. a) Contact your service technician for information regarding repairing and recommissioning your ma- chine. User manual S700...
  • Page 64: Disposal Of Parts

    The appliance complies with European Directive 2012/19/EU regarding Waste Electrical and Electronic Equipment (WEEE) and must not be disposed of with household waste. Dispose of electronic parts separately. Dispose of plastic parts in accordance with their marking. Two people are required for transporting the coffee machine. User manual S700...
  • Page 65: Technical Data

    Frequency tion 200–220 V 2LPE 4500-5100 W 30 A 60 Hz 220 V 2LPE/3LPE 5000-6300 W 30 A 60 Hz 220–240 V 1LNPE 5000-6000 W 30 A 50-60 Hz 220–240 V 2LPE 5000-6000 W 30 A 50-60 Hz 220–240 V 3LPE 6300-8500 W 30 A 50-60 Hz 380 V 3LPE 6300 W 30 A 50 Hz 380–415 V 3LPE 6800-7800 W 30 A 50-60 Hz User manual S700...
  • Page 66 Decommissioning  62 Dimension  22 PIN codes  40 Disposal  64 Plastic parts Drip grid extension  13 Disposal  64 Drip tray Product quality  000, 000, 000, 000 Disposal of fluid  64 Requirements  10 Electronic parts Disposal  64 Safety  7 User manual S700...
  • Page 67  10 Symbols  10 Dashboard  10 Instructions  10 Software  10 Tips  10 Transport  64 Troubleshooting  60 Machine error  59 Type code  15 Type plate  14 User manual  13 Wastewater tank (external)  65 Water quality  24 Wipe protection  38 User manual S700...
  • Page 68 St Albans, Tel.: +1 615 462 4265 www.franke.com Hertfordshire, AL2 2DQ Fax: +1 615 462 4400 England www.franke.com Franke Coffee Systems GmbH Tel.: +44 1923 635700 Franke Strasse 1 Fax: +44 1923 635701 97947 Grünsfeld www.franke.com Deutschland Tel.: +49 9346 9278 0 coffee.franke.com...

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