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MEI Economy Series Pocket Manual

Changegiver
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CHANGEGIVER
POCKET GUIDE
ROUTINE MAINTENANCE,
SAFETY, INSTALLATION &
TROUBLESHOOTING
CashFlow
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ECONOMY SERIES
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Summary of Contents for MEI Economy Series

  • Page 1 ® ECONOMY SERIES CHANGEGIVER POCKET GUIDE ROUTINE MAINTENANCE, SAFETY, INSTALLATION & TROUBLESHOOTING ® ® ® CashFlow CashFlow CashFlow ® ® ® ashFlow CashFlow CashFlow ® ® ® hFlow CashFlow CashFlow Cash ® ® ® Flow CashFlow CashFlow CashFl ® ®...
  • Page 2 ® ©, MEI . , 1997. MEI reserves the right to change the product or the product specifications at any time. While every effort has been made to ensure that the information in this publication is accurate, MEI disclaims any liability for any direct or indirect losses (howsoever caused) arising out of use or reliance on this information.
  • Page 3 Setting a Unit’s Functions with the  Route Alpha 250 Terminal Address Settings for the  Route Alpha 250 Terminal Coin, Tube and Designator Options Installing, Starting and Testing a Unit Product Manuals and Product Technical Training Addresses of Regional Offices , MEI., 1997...
  • Page 4 CashFlow ® 540 changegiver Pocket Guide , MEI., 1997...

  • Page 5: Conformance To International Standards

    International Standards When installed and operated according to the instructions provided for the particular unit, ® CashFlow products meet applicable international and national Safety and Electro Mechanical Conformance standards for any country in which they are used. , MEI., 1997...
  • Page 6  CashFlow 540 changegiver Reject lever Acceptor and separator assembly release clip Interface loom Mounting screw access flap Coin entry cup Label showing keypad functions Acceptor module and operating voltage of unit Acceptor opening tab Keypad and LEDs Connection port for the Coin storage cassette Route Alpha 250 terminal release catches...

  • Page 7: Routine Maintenance

    If this happens, switch off the power to the machine for at least 15 seconds then close the lid again. Make sure the lid snaps shut. Switch the power on. Check that coins are accepted. , MEI, 1997...
  • Page 8 You should only remove the dispenser and the dispenser arms for cleaning if there is a heavy build up of dirt or other matter in the dispenser. Always refer Product Maintenance Handbook before removing these parts. , MEI., 1997...
  • Page 9 Park the dispenser arms and replace the coin cassette. Make sure that the release catches of the creditor and of the cassette snap shut firmly. Switch on power to the machine. Check that the red LED comes on. , MEI., 1997...

  • Page 10: Using The Keypad

    Reset tubes to pre-set levels Set the vend prices Cancel the accumulated credit Not applicable with BDV product. If an audit FEM is fitted, Mode+A+B is not available to reset tubes to pre-set levels. Not applicable with MDB product. , MEI., 1997...
  • Page 11 Add coins for the next highest price, and make a selection. Continue until all prices are set. Press C to cancel credit and to exit price teach. Not applicable with MDB product. , MEI., 1997...
  • Page 12 4 price mode and if it is to the right the product will be in the 1 price mode. Slide Switch Assy 4 Price Mode Position 1 Price Mode Position , MEI., 1997...
  • Page 13 VMC to unit. • Check reject lever clearance Is signal present? • Are all coins accepted and the red LED lit? • Refer to the • Make a trial vend troubleshooting table in this Guide to check the unit , MEI., 1997...
  • Page 14  Troubleshooting the CashFlow Unit Problem Causes Actions No coins accepted Blocked accept gate opto’s, or build Switch off power to machine, check if the opto’s are blocked, up of dirt in the unit and clean the unit. Refer to the Product Maintenance Handbook’s cleaning section before cleaning the opto’s.
  • Page 15 Check that the acceptor and separator are the correct versions. Wrong acceptor or separator is fitted Refer to your authorised MEI distributor. Use the Route Alpha 250 terminal to enable the tube. A tube is disabled...
  • Page 16 Problem Causes Actions High-value coins are Too few coins in the change tubes, Re-float the coin tubes through the acceptor until the low-level leaving the low-level sensors sensor mirrors are covered. rejected and exact change uncovered light is ON . N.B. Unit is in No overpay mode Check Route Alpha 250 address 242.
  • Page 17 Problem Causes Actions No coins are dispensed Levels of coins in the tubes are Check that change coins are available in the tubes. below the safe count If necessary, float up the tubes with the correct change coins. Dispenser loom not connected, or Switch off power to the machine and check that the loose dispenser loom is fitted correctly.
  • Page 18 Problem Causes Actions Red LED stays OFF No power to the unit, or voltage not Check that the power supply to the changegiver is at the correct voltage shown in the window on the keypad label. Test the power supply by pressing the Mode button. No power to the unit - loose loom or If the yellow LED flashes, the power is ON.
  • Page 19 Clear any blockages and check for damaged coins. Fault with the audit module Check the Route Alpha 250 audit addresses. Return the unit to your MEI distributor for repair if necessary. Coin cassette is unclipped Press coin cassette into place firmly, ensure clips snap shut.
  • Page 20 No polling by VNC - MDB only halfway through a vend cycle. Complete the cycle if necessary. Faulty transformer Check the transformer. If faulty, refer to your MEI distributor. Red LED permanently Faulty LED or keypad module Check the keypad module.
  • Page 21 No other problems. Problems in handling coins Faulty unit, or faulty modules Contact your MEI distributor. To help diagnosis, note the symptoms, and the model and serial number of the unit for persist after all solutions reference. These numbers are on a label on the side of the unit.
  • Page 22  Troubleshooting the Unit with the MEI Route Alpha Terminal Address Parameter Range Meaning and Actions Notes Full tube sensor errors on 0 - 255 Range value = the sum of the codes, where: READ ONLY tube position A, B, C or D 1 / 2 / 4 / 8 = tube A / B / C / D 128 = post gate strobe error.
  • Page 23 8 = audit FEM removed corruption of the FEM and loss of audit data. Switch off power to the machine. Check that audit FEM is inserted firmly in the board. Contact your MEI distributor if the error persists.
  • Page 24 2 = audit FEM not initialised Initialise FEM, if fitted. Refer to the Product Maintenance Handbook before attempting to initialise the FEM. Contact your MEI distributor if the error persists. 4 = not used 8 = internal EEPROM write error Contact your MEI distributor.
  • Page 25 Switch off power to the machine. Open the lid of the acceptor then close it again firmly. Wait for 15 seconds, then power up the unit. Contact your MEI distributor if the error persists 4 = HI hardware error Set Route Alpha address 349 to 1.
  • Page 26 Address Parameter Range Meaning and Actions Notes Operational errors - 0 - 15 Range value = the sum of the codes,where: READ ONLY 1 = cassette removed, or top level sensors covered Switch off power to the machine. Remove coin cassette, check for coins covering the top level sensors.
  • Page 27 Address Parameter Range Meaning and Actions Notes 1 = audit timed out BDV errors (i) options 0 - 15 2 = vmc timed out BDV only 4 = cpc timed out 1 = audit incompatible BDV errors (ii) options 0 -15 2 = vmc incompatible BDV only 4 = cpc incompatible...

  • Page 28: Setting Functions

    UP or DOWN. Press ENTER again to display the address. Press RESET to store the new value. NOTE: If an error occurs, four half-size zeros appear. Press RESET to clear this display and to return to the current address. , MEI., 11997...
  • Page 29 CashFlow ® 540 changegiver Pocket Guide  Troubleshooting the MEI Route Alpha 250 Terminal Problem Causes Actions Terminal Communications Press RESET displays an error error message at power-up Terminal Communications Repeat the last displays an error between operation. error message...

  • Page 30: Cautionary Note

    Interface product is changed from Electro- Mechanical (1 price or 4 price) to an MDB (Serial Interface), or vice-versa, then care must be taken to ensure that the relevant Route Alpha 250 addresses are up-dated to suit the new requirements. , MEI., 11997...
  • Page 31  Route Alpha 250 Terminal Address Settings for Use with the Address Usage Parameter Range Meaning 0 = coin Coin types 1 - 12 21 - 32 1 = value token (Refer to addresses 421- 432 for MDB coin types) 2 = vend token Maximum credit 0-65,535...
  • Page 32 Address Usage Parameter Range Meaning 0 = escrow allowed Escrow return inhibit 0 -1 1 = escrow inhibited 0 = blocker reset 1 = delayed blocker reset (30ms) Reset mode 0 - 4 2 = delayed blocker reset (200ms) 3 = blocker hold reset 4 = after escrow accept signal 0 = no coins inhibited Coin inhibit, coins 1-4...
  • Page 33 Address Usage Parameter Range Meaning 0 = no coins inhibited 1 = inhibit coin 5 Coin inhibit, coins 5-8 0 -15 2 = inhibit coin 6 4 = inhibit coin 7 8 = inhibit coin 8 0 = no coins inhibited 1 = inhibit coin 9 Coin Inhibit, 0 -15...
  • Page 34 Address Usage Parameter Range Meaning 1 = coin 5 Exact change inhibit group 2 = coin 6 0 -15 4 = coin 7 Inhibit coins 5 - 8 8 = coin 8 1 = coin 9 Exact change inhibit group 2 = coin 10 0 -15 4 = coin 11...
  • Page 35 Address Usage Parameter Range Meaning 0 = do not display price Price display options 0 -1 1 = display price 0 = overpay allowed Overpay inhibit options 0 -1 1 = overpay Inhibited 0 = cleardown allowed Clear overpay inhibit 0 -1 options 1 = cleardown Inhibited...
  • Page 36 Address Usage Parameter Range Meaning Auto Tube Inventory 0 = float down disabled 0 -1 (float down) 1 = float down enabled Tubes A - D 251-254 0 - 255 number of coins in a tube to be floated to float level options Value of coins in tubes.
  • Page 37 Address Usage Parameter Range Meaning 0 = English 1 = French Audit module - 0 - 4 2 = German printout language 3 = Dutch 4 = Spanish 0 = basic Audit module - 0 - 2 1 = basic+interim vend report printout type 2 = basic+interim+free vend report Audit module -...
  • Page 38 Address Usage Parameter Range Meaning Audit module - 1 - 12 month of installation into machine installation month Audit module - 0 - 99 year of installation into machine installation year Link Master ID 0 - 9999 ID code of link master node 0 = audit unit is not BDV Audit unit is BDV 0 -1...
  • Page 39 Address Usage Parameter Range Meaning 0 = revaluation not allowed Card reval. allowed 0 -1 1 = revaluation allowed 0 = initialisation not required Audit initialisation required 0 - 1 1 = initialisation required 0 = coin MDB changer 421-432 0 - 2 1 = value token coin types 1 - 12...
  • Page 40 Coin, Tube and Designator Options FULL SAFE Country Tube tube count tube count tube count code Designators Position Addresses Addresses Addresses types & coin set 261 - 264 271 - 274 281 - 284 UNITED KINGDOM (GB) 1 penny F - VIOLET A/B/C 2 pence D - GREEN...
  • Page 41 FULL SAFE Country Tube tube count tube count tube count code Designators Position Addresses Addresses Addresses types & coin set 261 - 264 271 - 274 281 - 284 20 pence E - BLUE A/B/C 20 pence E - BLUE 50 pence E - BLUE B/C/D...
  • Page 42 2. Check that the right-hand mounting screw is at the top of the keyhole slot, and that the unit is level. 3. Press down the top cover flap and tighten the right-hand mounting screw to secure the unit in place in the machine. , MEI., 1997...
  • Page 43 NOTE: The keypad is suitable if the installation has an electromechanical or Executive interface. If the installation has an electronic serial interface such as MDB, where prices are normally held in the vending machine, it is not appropriate. , MEI., 1997...
  • Page 44 5. Press Mode + A and refloat the tubes through the creditor. When the pre-set float level is reached, further coins are routed to the cashbox. 6. Press A to return the unit to normal operation. The unit is now ready for use , MEI., 1997...
  • Page 45 Distributor, your regional MEI sales office. MEI Product Training Product training courses are available for  CashFlow and other MEI products. The courses cover the technical features and the maintenance of the product, and give hands-on experience  servicing CashFlow products quickly and efficiently.

  • Page 46: Regional Offices

    CashFlow ® 540 changegiver Pocket Guide REGIONAL OFFICES WWW.MEIGROUP.COM , MEI., 1997...
  • Page 47 YOUR MEI REPRESENTATIVE...

This manual is also suitable for:

Cashflow 540