Hercules FAZUA Futuro 10 FA 20" 252Wh 10G S Translation Of The Original Operating Instructions

Pedelecs
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TRANSLATION OF THE ORIGINAL OPERATING INSTRUCTIONS
IMPORTANT
READ CAREFULLY BEFORE USE
KEEP SAFE TO CONSULT AT A LATER DATE
Pedelecs
Futuro 10 FA 20" 252Wh 10G S
20-Y-0001
MY20H06-2 • 1.0 • 26. August 2019

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Summary of Contents for Hercules FAZUA Futuro 10 FA 20" 252Wh 10G S

  • Page 1 TRANSLATION OF THE ORIGINAL OPERATING INSTRUCTIONS IMPORTANT READ CAREFULLY BEFORE USE KEEP SAFE TO CONSULT AT A LATER DATE Pedelecs Futuro 10 FA 20" 252Wh 10G S 20-Y-0001 MY20H06-2 • 1.0 • 26. August 2019...
  • Page 2: Table Of Contents

    Contents Contents About these operating instructions 3.1.5 Drive unit Manufacturer 3.1.6 Rechargeable battery Type number and model 3.1.7 Control panel Identifying the operating instructions Charger Laws, standards and directives Proper use Subject to change Improper use Language Technical data For your safety 3.5.1 Pedelec 1.7.1...
  • Page 3 Contents 5.3.4.4 Checking the stem and handlebars 6.4.2 Bicycle trailers 5.3.5 Pedelec sale 6.4.3 Pannier rack Operation Before each ride Risks and hazards Check list before each ride 6.1.1 Tips for a greater range Using the kickstand 6.7.1 Raising the kickstand 6.1.2 Personal protective equipment 6.7.1.1...
  • Page 4 Contents 7.2.8 Cleaning the display Documents 11.1 Parts list 7.2.9 Cleaning the drive unit 11.2 Assembly report 7.2.10 Cleaning the brake 11.3 Maintenance log Servicing Keyword index 7.3.1 Servicing the frame Glossary 7.3.2 Servicing the stem EC declaration of conformity 7.3.3 Servicing the fork 7.3.4...
  • Page 5: About These Operating Instructions

    You will find the operating instructions They will help you to enjoy your HERCULES identification number at the bottom left-hand side pedelec for a long time to come. We hope you of each page. The identification number consists...
  • Page 6: Subject To Change

    If you are unable to contact Adhere to the instructions for use your specialist dealer, you will find other specialist dealers online at www.hercules-bikes.de. Table 3: Meaning of safety markings The rider or the operator of the pedelec will be...
  • Page 7: For Your Information

    About these operating instructions For your information 1.8.3 Information on the nameplate Besides warnings, product nameplates also 1.8.1 Instructions for actions contain other important information about the Instructions for actions are structured in pedelec: accordance with the following pattern:  Requirements (optional) Read the instructions ...
  • Page 8: Nameplate

    Nameplate The nameplate is situated on the frame. You will information on the nameplate. find the precise position of the nameplate in Figure 2. You will find thirteen pieces of HERCULES GmbH Longericher Str. 2 50739 Köln, Germany Typ: 20-16-0001...
  • Page 9: Safety

    Safety Safety General warnings CAUTION WARNING Electric shock in case of damage Risk of fire and explosion due to faulty battery Damaged chargers, cables and plug connectors increase the risk of electric shock. The safety electronics may fail if the battery is damaged or faulty.
  • Page 10: Toxic Substances

    Safety Toxic substances CAUTION WARNING Risk of fire and explosion due to high temperatures Intoxication from suspension oil Excessively high temperatures will damage the Suspension oil in the rear frame damper is toxic to battery. The battery may self-ignite and explode. the touch, irritates respiratory tracts and causes ...
  • Page 11: Requirements For The Rider

    Safety Protection for vulnerable groups CAUTION You must keep batteries and charger away from Environmental hazard posed by oil and children and people with reduced physical, lubricants from the fork sensory or mental capabilities or lacking in experience and knowledge. The fork contains toxic, environmentally harmful oils If minors are to use the pedelec, comprehensive and lubricants.
  • Page 12: Emergency What To Do In An Emergency

    Safety After skin contact Symbol Explanation Remove any solid particles immediately. Rinse Read the instructions the affected area with plenty of water for at least 15 minutes. Then dab the affected skin gently. Do Separate collection of electrical not rub dry. Remove contaminated clothing and electronic devices immediately.
  • Page 13: Leaking Fluids

    Safety 2.8.4 Leaking fluids 2.8.4.1 Brake fluid  The brake system must be repaired immediately if brake fluid leaks out. Contact your specialist dealer about repair.  Dispose of leaking brake fluid in an environmentally responsible way in accordance with statutory regulations. Ask a specialist dealer for more information.
  • Page 14: Overview

    Overview Overview Figure 2: Pedelec viewed from the right, example Front wheel Saddle Fork Pannier rack Front guard Pannier rack battery Headlight Rear light and reflector Handlebars Rear guard Stem Kickstand Frame Rear wheel Seat post Chain guard casing Frame number and nameplate MY20H06-2_1.0_26.08.2019...
  • Page 15: Description

    Overview Description 3.1.2 Suspension Both forks and suspension forks are fitted in this 3.1.1 Wheel and suspension model series. A suspension fork is based either on a steel spring or air suspension. Unlike a rigid fork, a suspension fork has two functions which improve floor contact and comfort: suspension and damping.
  • Page 16: Steel Suspension Fork Structure

    Overview 3.1.2.1 Steel suspension fork structure 3.1.2.2 Air suspension fork structure The pedelec's fork features both air suspension and a compression damper plus a rebound damper in some cases. Figure 5: Example showing Suntour fork The stem and handlebars are fastened to the fork steerer (1).
  • Page 17: Structure Of The Fox Rear Frame Damper

    Overview 3.1.3 Brake system 3.1.2.3 Structure of the FOX rear frame damper The rear frame damper features air suspension, a The pedelec's brake system comprises either a compression damper and a rebound damper. hydraulic: • rim brake on the front and rear wheels •...
  • Page 18: Disc Brake

    Overview 3.1.3.2 Disc brake 3.1.3.3 Back-pedal brake Figure 11: Pedelec brake system with a disc brake – example Figure 12: Pedelec brake system with a back-pedal brake – Brake disc example Brake calliper with brake linings Rear wheel rim brake Handlebars with brake lever Handlebars with brake lever Front wheel brake disc...
  • Page 19: Abs

    Overview The ABS function terminates when one of the 3.1.3.4 following events occurs: • The buffer chamber in the ABS control unit is filled completely. • The pedelec has come to a halt. • The rider releases the brake. Besides the ABS function itself, the unit also includes a system to detect when the rear wheel is raised during full braking.
  • Page 20: Electric Drive System

    Overview 3.1.4 Electric drive system 3.1.5 Drive unit The pedelec is driven by muscle power applied to the chain drive. The force which is applied by pedalling in the direction of travel drives the front chain wheel. The chain transmits the force onto the rear chain wheel and then onto the rear wheel.
  • Page 21: Rechargeable Battery

    Overview 3.1.6 Rechargeable battery When the battery is switched on, the battery level indicator shows the start animation. The LEDs then briefly indicate the charge level of the battery. If the battery is switched on, the charge level can be queried by briefly pressing the On-Off button. 3.1.7 Control panel Figure 17: Rechargeable battery, view of charging port side...
  • Page 22: Charger

    Overview Charger The lithium ion battery has an internal electronic protection circuit. It is matched to the charger. You must therefore only use the supplied charger to charge the pedelec. Nominal input voltage 100 ... 240 V AC Frequency 50 ... 60 Hz Output voltage 42 V DC Charging current...
  • Page 23: Proper Use

    Overview Proper use The general laws and the regulations for the prevention of accidents and environmental The pedelec must only be used in perfect, fully protection in the respective country of use must be functional condition. National requirements may adhered to. All check lists and instructions for apply to the pedelec which the standard actions in these operating instructions met.
  • Page 24: Improper Use

    Overview Improper use • carrying other people • riding with excessive baggage Failure to adhere to the proper use poses a risk of • riding with no hands personal injury and material damage. The pedelec • riding on ice and snow is not suitable for the following uses: •...
  • Page 25: Technical Data

    Overview Technical data Rechargeable battery Type Lithium ion battery 3.5.1 Pedelec Nominal voltage 36 V Transportation temperature -15 ... +60 °C Nominal capacity 7 Ah Storage temperature -15 ... +60 °C Power 252 Wh Discharging temperature -15 ... +60 °C Operating temperature -20 ...
  • Page 26: Emissions

    Overview 3.5.2 Emissions A-weighted emission sound pressure < 70 dB(A) level Total vibration level for the hands and < 2.5 m/s² arms Highest effective value of weighted < 0.5 m/s² acceleration for the entire body Table 27: Emissions from the pedelec* *The safety requirements as per Electromagnetic Compatibility Directive 2014/30/EU have been met.
  • Page 27: Environmental Requirements

    Overview Environmental requirements You can be ride the pedelec within a temperature As a general rule, you should avoid temperatures range between 5 °C and 35 °C. The drive system under -10 °C or over +60 °C. is limited in its performance outside this You must also keep within the following temperature range.
  • Page 28 Overview The pedelec is unsuitable for the following areas of use: Child's bicycles/ City and trekking Area of use bicycles for young Mountain bikes Racing bicycle Cargo bike Folding bicycle bicycles adults Never drive off-road Never drive off-road Never drive off-road Never drive off-road Never drive off-road or perform jumps.
  • Page 29: Description Of Controls And Screens

    Overview Description of controls and 3.7.3 Control panel on-screen indicators screens 3.7.4 Control panel 3.7.1 Handlebars Figure 20: Detailed view of pedelec from rider position, example Figure 22: Overview of the structure and operating elements Rear brake lever Designation Front brake lever Display bar Control panel Top button...
  • Page 30: Level Of Assistance

    Overview Status screen Remaining range The status screen indicates a status change or an Precise information about the range of your existing fault. The status indicator does not light system is not possible before or during an up if no fault is detected. excursion.
  • Page 31: Transporting And Storing

    Transporting and storing Transporting and storing CAUTION Physical transport Oil leak if no transport securing device characteristics The brake securing device prevents the brakes from being applied accidentally during 4.1.1 Dimensions during transportation transportation. This could cause irreparable damage to the brake system or an oil leak, which There was no information relating to the box will harm the environment.
  • Page 32: Transporting The Battery

    Transporting and storing Storing Notice The specialist dealer will advise you on how to CAUTION select a suitable rack system properly and how to use it safely. Risk of fire and explosion due to high temperatures  If you ship the pedelec, we recommend that you have it partially dismantled and packaged Temperatures over 60 °C can also cause liquid to properly by the specialist dealer.
  • Page 33: Break In Operation

    Transporting and storing 4.3.1 Break in operation 4.3.1.1 Preparing a break in operation  Remove battery from the pedelec. Notice  Charge battery to around 30%–60%. The battery discharges when not in use. This can  The pedelec needs to be cleaned with a damp cause irreparable damage to the battery.
  • Page 34: Assembly

    Assembly Assembly Unpacking CAUTION WARNING Hand injuries caused by cardboard packaging Injury to the eyes The shipping carton is closed with metal staples. Problems may arise if the settings are not made There is a risk of puncture wounds and cuts when to components properly and you may sustain unpacking and crushing the packaging.
  • Page 35: Commissioning

    Assembly Commissioning 5.3.1 Checking the battery WARNING CAUTION Risk of fire and explosion due to faulty battery Risk of fire and explosion due to incorrect charger The safety electronics may fail if the battery is damaged or faulty. The residual voltage can Batteries which are recharged with an unsuitable cause a short circuit.
  • Page 36: Installing The Wheel With Screw-On Axle (20 Mm)

    Assembly  Tighten the axle with a 5 mm hexagon socket 5.3.2.2 Installing the wheel with screw-on axle (20 mm) spanner to 8–10 Nm.  Insert the axle completely on the drive side. Figure 25: Tightening the axle  Insert the securing screw on the non-drive Figure 28: Tightening the inserted axle side.
  • Page 37: Installing The Wheel With A Quick Release Axle

    Assembly  Tighten the axle with the red handle. 5.3.2.3 Installing the wheel with a quick release axle CAUTION Crash caused by loose quick release axle A faulty or incorrectly installed quick release axle may become caught in the brake disc and block the wheel.
  • Page 38: Installing The Wheel With A Quick Release

    Assembly  Check the position and clamping force of the 5.3.3 Installing the wheel with a quick quick release lever. The quick release lever release must be flush with the lower housing. You must CAUTION be able to see a slight impression on the palm of your hand when you close the quick release Crash caused by unfastened quick lever.
  • Page 39: Installing The Wheel In The Fox Fork

    Assembly  Push in the quick release until you hear a 5.3.4 Installing the wheel in the FOX fork clicking sound. Make sure that the flange is Only applies to pedelecs with this equipment extended. 5.3.4.1 Wheel with quick release (15 mm) The procedure for installing the 15 x 100 mm and 15 x 110 mm quick releases is the same.
  • Page 40: Adjusting The Fox Quick Release

    Assembly 5.3.4.2 Adjusting the FOX quick release 5.3.4.3 Installing the wheel with Kabolt axles The procedure for installing the 15 x 100 mm and 15 x 110 mm Kabolt axles is the same.  Place the front wheel in the fork ends of the fork.
  • Page 41: Pedelec Sale

    Assembly 5.3.5 Pedelec sale Firm hold  Place your entire body weight on the  Complete the data sheet on the operating handlebars with the quick release lever closed instructions envelope. to check that the stem is firmly in place. ...
  • Page 42: Operation

    Operation Operation CAUTION Risks and hazards Risk of fire and burning due to hot motor The motor housing becomes hot when riding. WARNING Touching it may cause burns to the skin or other objects. Injuries and death caused by other road users ...
  • Page 43: Tips For A Greater Range

    Operation Gear shift Notice Shifting gears correctly also means you ride more Moisture penetrating at low temperatures may efficiently: It is best to set off and ride up hills impair individual pedelec functions due to the using a low gear and switch up a gear depending open structural design.
  • Page 44: Error Messages

    Operation Error messages The status screen indicates a status change or an existing fault. The status indicator does not light up if no fault is detected. The different colours of the status screen have the following meaning: Colour Meaning The status screen flashes green briefly after the drive pack has been successfully installed into the Green pedelec.
  • Page 45: Before The First Ride

    Operation Before the first ride  Place your heel on the pedal and extend your leg, so that the pedal is at the lowest crank rotation point. CAUTION  The rider sits straight on the saddle if the seat Crash caused by incorrectly adjusted torques is at an optimum height.
  • Page 46: Height-Adjustable Seat Post

    Operation  Set the seat post at the required height. Lowering the saddle  To lower the saddle, press your hand down on the CAUTION saddle or sit on the saddle. Push the seat post activation lever and hold it down. Crash caused by an excessively high seat post ...
  • Page 47: Adjusting The Handlebars

    Operation  You feel the locking lever click into place.  The handlebar settings must only be adjusted  Pull out the handlebars to the required height. while the pedelec is stationary.  Lock the quick release.  Unfasten and adjust the designated screw connections, and clamp them with the maximum tightening torque for the clamping screws of the handlebars.
  • Page 48: Checking The Clamping Force In Quick

    Operation  You feel the locking lever click into place. 6.3.4 Adjusting the brake lever  Pull out the handlebars to the required height. 6.3.4.1 Adjusting the pressure point on a  Lock the quick release. Magura brake lever WARNING Brake failure due to incorrect setting If the pressure point is set with brakes where the brake linings and brake disc have reached their...
  • Page 49: Adjusting The Grip Distance

    Operation 6.3.4.3 Adjusting the grip distance on a 6.3.4.2 Adjusting the grip distance Magura brake lever WARNING Only applies to pedelecs with this equipment Crash caused by incorrectly set grip distance Use a T25 TORX® wrench to turn the setting screw to adjust the grip distance.
  • Page 50: Adjusting The Suspension Of The Suntour Fork

    Operation 6.3.5 Adjusting the suspension of the 6.3.5.1 Adjusting the negative deflection Suntour fork Negative deflection (sag) is compression of the fork caused by the weight of the rider and their Only applies to pedelecs with this equipment gear (e.g. a backpack), the sitting position and the The following Suntour forks can be installed in this frame geometry.
  • Page 51: Adjusting The Steel Suspension Fork

    Operation 6.3.5.3 Adjusting the steel suspension fork Rider weight AION, NEX XCR 32, XCR 34 negative deflection < 55 kg 35 - 50 psi 40 - 55 psi Only applies to pedelecs with this equipment 55 - 65 kg 50 - 60 psi 55 - 65 psi You can adjust the fork by tensioning the spring to the rider's weight and their preferred riding style.
  • Page 52: Adjusting The Rebound

    Operation 6.3.6 Adjusting the suspension of the 6.3.5.4 Adjusting the rebound FOX fork Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment The rebound defines the speed at which the fork rebounds after being loaded. The rebound setting CAUTION depends on the air pressure setting.
  • Page 53: Adjusting The Rebound

    Operation  The air valve is located under a blue cover on  Measure the distance between the dust wiper the head of the left shock absorber. Screw off and the O-ring or cable tie. This dimension is the cover anti-clockwise. the sag.
  • Page 54: Setting The Suntour Rear Frame Damper

    Operation 6.3.7 Setting the Suntour rear frame  Measure the distance between the rubber air damper chamber seal and the O-ring. This dimension is the sag. The recommended sag value is Only applies to pedelecs with this equipment between 15 % (hard) and 25 % (soft) of the "total damper deflection."...
  • Page 55: Setting The Compression

    Operation 6.3.7.3 Setting the compression 25% and 30% of the maximum rear frame damper, depending on pedelec usage and preferences. The compression damper setting of the rear frame damper makes it possible to set the damper  Set the compression adjuster to the OPEN according to the conditions of the ground.
  • Page 56: Adjusting The Rebound

    Operation  Measure the distance between the rubber air Air pressure (psi) Recommended rebound setting chamber seal and the O-ring. This dimension is < 100 Open (anti-clockwise) the sag. The recommended sag value is 100 - 120 between 25 % (hard) and 30 % (soft) of the 120 - 140 "total damper deflection"...
  • Page 57: Accessories

    Operation Accessories CAUTION We recommend a parking stand into which either Risk of crushing due to exposed springs the front or rear wheel can be inserted securely for pedelecs which do not have a kickstand. The The child may crush his/her fingers on exposed following accessories are recommended: springs or open mechanical parts of the saddle or Description...
  • Page 58: Bicycle Trailers

    Operation 6.4.3 Pannier rack When installing a child seat, the specialist dealer makes sure that the seat and the fastening The specialist dealer will advise on choosing a mechanism for the seat are suitable for the suitable pannier rack. pedelec and that all components are installed and The specialist dealer must install the pannier rack firmly fastened.
  • Page 59: Before Each Ride

    Operation Before each ride Check list before each ride  Check the pedelec before each ride. CAUTION  Do not use the pedelec if there is evidently something wrong with it. Crash caused by difficult-to-spot damage If the pedelec topples over or you have a fall or an ...
  • Page 60: Using The Kickstand

    Operation Using the kickstand CAUTION CAUTION Crash caused by unsecured baggage Crash caused by a lowered kickstand Loose or unsecured objects on the pannier rack, e.g. belts, may become caught in the rear wheel. The kickstand does not fold up automatically. This may cause a crash with injuries.
  • Page 61: Charger

    Operation Charger CAUTION DANGER Electric shock caused by penetration by water There is a risk of electric shock if it is penetrated Risk to life due to failure of pacemakers by water. The magnetic connections in the charger may  Never allow the charger to come into contact affect the function of pacemakers.
  • Page 62: Connecting The Charger To The Mains

    Operation 6.9.1 Connecting the charger to the mains WARNING  Connect the mains plug on the connecting cable to the power jack on the charger. Risk of fire and explosion due to faulty battery Connect the mains plug (country-specific) on The safety electronics may fail if the battery is the connecting cable to the power supply.
  • Page 63: Charging The Battery

    Operation Notice CAUTION If you leave a key inserted when riding or Chemical burns to the skin and eyes caused by transporting the pedelec, it may break off or the faulty battery locking system may open accidentally. Liquids and vapours may leak from a damaged or ...
  • Page 64: Charging The Battery In The Drive Unit

    Operation 6.10.1.1 Charging the battery in the drive unit CAUTION  Insert the charger plug into the charging socket on the battery used in the drive unit. Risk of fire and explosion due to defective battery The safety electronics may fail if the battery is damaged or faulty.
  • Page 65: Charging The Battery On The Pedelec

    Operation 6.10.2 Inserting the battery into the drive 6.10.1.2 Charging the battery on the pedelec unit  The drive unit is located on the pedelec.  Connect the charger plug to the pedelec Notice charging socket. Dirt causes friction when inserting the battery into the drive unit and complicates the process.
  • Page 66: Removing The Battery From The Drive Unit

    Operation 6.10.3 Removing the battery from the drive Lock the drive unit to protect it against theft. unit -90° Figure 69: Removing the battery from the drive unit Figure 71: Locking the drive unit  To remove the battery (1) from the drive unit ...
  • Page 67 Operation  The drive unit is now unlocked. Figure 73: Removing the drive unit from the pedelec  Hold the drive unit firmly with one hand.  Press the drive unit firmly against the frame.  With the other hand, press the push button (3). ...
  • Page 68: Electric Drive System

    Operation 6.12 Electric drive system  The battery level indicator LEDs display a switch-off animation and the battery is 6.12.1 Switching on the electric drive switched off. system 6.12.3 Drive system standstill The pedelec shuts down CAUTION  If the pedelec has not been moved for 10 hours Crash caused by lack of readiness for braking and no button has been pressed on the control When it is switched on, the drive system can be...
  • Page 69: Control Panel

    Operation 6.13 Control panel  Use the control panel to set the pedal assistance to NONE. CAUTION  Press and hold the bottom button on the control panel. After 2 seconds, the push assist Crash caused by distraction system is activated. A lack of concentration while riding increases the risk of an accident.
  • Page 70: Brake

    Operation 6.14 Brake DANGER DANGER After swallowing Hydraulic fluid can be fatal if it is swallowed  Rinse out mouth with water. Never induce and penetrates into the respiratory system vomiting! Risk of aspiration!  Place a person lying on their back who is Hydraulic fluid may leak out after an accident or due to material fatigue.
  • Page 71: Using The Brake Lever

    Operation WARNING CAUTION Amputation due to rotating brake disc Crash after cleaning or storage The brake disc in disc brakes is so sharp that it The brake system is not designed for use on a can cause serious injuries to fingers if they are pedelec which is placed on its side or turned inserted into the brake disc openings.
  • Page 72: Using The Back-Pedal Brake

    Operation 6.14.2 Using the back-pedal brake 6.15.2 Adjusting the compression of the Fox damper Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment  The best braking effect is achieved if the pedals are in the 3 o'clock and 9 o'clock position when The compression adjuster makes it possible to braking.
  • Page 73: Adjusting The Compression Of The Suntour Fork

    Operation 6.15.3 Adjusting the compression of the 6.16 Gear shift Suntour fork The selection of the appropriate gear is a Only applies to pedelecs with this equipment prerequisite for a physically comfortable ride and making sure that the electric drive system The compression adjuster makes it possible to functions properly.
  • Page 74: Using The Hub Gear

    Operation 6.16.2 Using the hub gear Only applies to pedelecs with this equipment CAUTION Crash caused by incorrect use If the rider applies too much pressure on the pedals during a gear change and activates the shifter or changes several gears at a time, their feet may slip from the pedals.
  • Page 75: Cleaning And Servicing

    Cleaning and servicing Cleaning and servicing Cleaning check list The following servicing measures must be performed regularly. Servicing can be performed  Clean the pedals after each ride by the operator and rider. In case of any doubt, consult the specialist dealer. Clean the suspension fork and, if ...
  • Page 76: Basic Cleaning

    Cleaning and servicing Basic cleaning 7.2.1 Cleaning the frame  Soak dirt stains on the frame with dish-washing CAUTION detergent if the dirt is thick and ingrained.  After leaving it to soak for a time, remove the Crash caused by brake failure dirt and mud with a sponge, brush and The braking effect may be unusually poor toothbrush.
  • Page 77: Cleaning The Chain

    Cleaning and servicing  Clean the battery electrical connections with a 7.2.6 Cleaning the chain dry cloth or brush only. Notice  Wipe off the decorative sides with a damp cloth.  Never use aggressive (acid-based) cleaners, rust removers or degreasers when cleaning the chain.
  • Page 78: Servicing

    Cleaning and servicing 7.3.3 Servicing the fork 7.2.10 Cleaning the brake  Treat the dust seals with fork oil. WARNING 7.3.4 Servicing the drive elements Brake failure due to water penetration  Spray the cassette, the chain wheels and the The brake seals are unable to withstand high front derailleur with a degreasing agent.
  • Page 79: Checking The Tyres

    Cleaning and servicing 7.4.3 Checking the rims Notice  Check the rims for wear. The rims are worn as If the tyre pressure is too low in the tyre, the tyre soon as the black, all-round groove on the pad does not achieve its load bearing capacity.
  • Page 80: Presta Valve

    Cleaning and servicing 7.4.4.2 Presta valve 7.4.5 Brake system  It is recommendable to use a CAUTION bicycle pump with a pressure gauge. The operating Crash caused by brake failure instructions for the bicycle pump must be adhered to. Worn brake discs and brake linings, as well as a lack of hydraulic fluid in the brake cable, reduce Unscrew and remove the the braking power.
  • Page 81: Checking The Brake Discs For Wear

    Cleaning and servicing 7.4.8 Checking the brake discs for wear 7.4.13 Checking the belt and chain tension  Check that the brake disc is no less than Notice 1.8 mm at any point. Excessive chain tension increases wear.  The brake discs have not reached the wear limit.
  • Page 82: Maintenance

    Maintenance Maintenance CAUTION Hazard for the environment due to toxic WARNING substances Injury due to damaged brakes The brake system contains toxic and Special tools and specialist knowledge are environmentally harmful oils and lubricants. Such required to repair the brakes. Incorrect or fluids will contaminate if they enter the sewers or unauthorised assembly can damage the brakes.
  • Page 83: Axle With Quick Release

    Maintenance  The specialist dealer will fully inspect the 8.1.1 Checking the quick release interior and exterior of the rear frame damper,  Check the position and clamping force of the overhaul the rear frame damper, replace all air quick release lever. The quick release lever seals on air forks, overhaul the air suspension, must be flush with the lower housing.
  • Page 84: Cable-Operated Gear Shift, Single-Cable

    Maintenance 8.2.1 Cable-operated gear shift, 8.2.3 Cable-operated twist grip, single-cable dual-cable Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment  For a smooth gear shift, adjust the adjusting  For a smooth gear shift, set the adjusting sleeves on the shifter housing.
  • Page 85: Troubleshooting, Fault Clearance And Repair

    Troubleshooting, fault clearance and repair Troubleshooting, fault clearance and repair Troubleshooting and fault  Insert the battery. clearance  Start the drive system.  If the drive system does not start up, remove WARNING the battery. Risk of fire and explosion due to faulty battery ...
  • Page 86: Assistance Function

    Troubleshooting, fault clearance and repair Assistance function Symptom Cause Remedy  Check the battery level. Is the battery charged sufficiently?  If the battery is almost flat, recharge it.  Are you riding on long inclines in summer Turn off the drive system. weather or have you been carrying a heavy ...
  • Page 87: Rechargeable Battery

    Troubleshooting, fault clearance and repair Rechargeable battery Symptom Cause Remedy  The battery discharges The battery may be at the end of its service Replace the battery with a new one. quickly. life.  Pull out the charger mains plug and reconnect it again. Is the charger mains plug firmly connected ...
  • Page 88: Lighting

    Troubleshooting, fault clearance and repair Symptom Cause Remedy WARNING Fumes are emitted from the  battery. Move away from the battery immediately.  Contact the fire service immediately.  Observe all the safety instructions in Section 2 Safety. Table 44: Error solution for battery Lighting Symptom Cause...
  • Page 89 Troubleshooting, fault clearance and repair Symptom Cause Remedy  When you use an electronic This is not a malfunction. gear shift, you can feel that This is because the computer sets the pedal assistance becomes pedal assistance to the optimum level. weaker when the gear is changed.
  • Page 90: Repair

    Troubleshooting, fault clearance and repair Repair Special knowledge and tools are required for many repairs. That is why only a specialist dealer may perform repairs such as: • Replacing tyres and rims • Replacing brake pads and brake linings • Replacing and tensioning the chain.
  • Page 91: Recycling And Disposal

    Recycling and disposal Recycling and disposal CAUTION Hazard for the environment WARNING The fork, rear frame damper and hydraulic brake Risk of fire and explosion due to defective system contain toxic and environmentally harmful battery oils and lubricants. Such fluids will contaminate if The safety electronics may fail if the battery is they enter the sewers or groundwater.
  • Page 92: Documents

    Documents Documents 11.1 Parts list There was no information relating to a parts list yet at the time of going to press. You'll find the information in the latest operating instructions. MY20H06-2_1.0_26.08.2019...
  • Page 93: Assembly Report

    Documents 11.2 Assembly report Date: Frame number: Components Description Criteria Measures if rejected Accept- Assembly/inspection Tests Rejection ance Front wheel Assembly O.K. Loose Adjust quick release Kickstand Check mount fastening Functional check O.K. Loose Retighten screws Tyre pressure too low/ Tyres Tyre pressure check O.K.
  • Page 94 Documents Components Description Criteria Measures if rejected Drive/gear shift Chain/cassette/ Refasten if necessary or replace Check for damage O.K. Damage pinion/chainring as specified in parts list Chain guard/spoke Check for damage O.K. Damage Replace as specified in parts list guard Bottom bracket axle/ Check mount fastening O.K.
  • Page 95: Maintenance Log

    Documents 11.3 Maintenance log Diagnosis and documentation of current status Date: Frame number: Components Frequency Description Criteria Measures if rejected Inspection Tests Maintenance Accept- Rejection ance Front wheel 6 months Assembly O.K. Loose Adjust quick release Kickstand 6 months Check mount fastening Functional check O.K.
  • Page 96 Documents Components Frequency Description Criteria Measures if rejected Inspection Tests Maintenance Accept- Rejection ance Light system First examination O.K. Error message Contact battery Rechargeable manufacturer; take out of battery service, new battery Connections, correct O.K. Cable defective, New cabling Light cabling wiring no light Side light...
  • Page 97 Documents Technical inspection, checking safety, test ride Components Description Criteria Measures if rejected Assembly/inspection Tests Accept- Rejection ance Functional check O.K. No full braking; braking Locate defective part in brake Brake system distance too long system and correct Gear shift under operat- Functional check O.K.
  • Page 98: Keyword Index

    Keyword index Keyword index Gear shift, Type number, 8 - maintaining, 81 Air chamber, 17 Tyres, 15 Air valve - switching, 73 - checking, 79 Fork, 16 Rear frame damper, 17 Handlebars, 14, 29 Using 74 Alternative equipment, 7 Hub, 15 Valve, 15 Back-pedal brake, Initial commissioning 35...
  • Page 99: Glossary

    Glossary Glossary and associated wiring for the motor electrical power assistance. Brake lever Electrically power assisted cycle, pedelec Source: EN 15194:2017: lever used to apply the Source: EN 15194:2017: electrically power brake. assisted cycle, equipped with pedals and an auxiliary electric motor, which cannot be propelled Braking distance exclusively by means of the auxiliary electric motor, except in start-up assistance mode.
  • Page 100 Glossary Maximum continuous power Permitted total weight Source: ZEG: the maximum continuous power is Source: EN 15194:2017: weight of the fully the maximum power for the electric motor output assembled pedelec plus the rider and baggage, shaft during 30 minutes. as specified by the manufacturer.
  • Page 101 Glossary Wear Source: DIN 31051: reduction in useful life (4.3.4), caused by chemical and/or physical processes. Weight of ready-to-ride bicycle Source: ZEG: the indicated weight for a ready-to- ride bicycle refers to the weight of a pedelec at the time of sale. The weight of each additional accessory must be added to this weight.
  • Page 102: Ec Declaration Of Conformity

    Electrically power assisted cycles – EPAC bicycles and EN 11243:2016 Cycles – Luggage carriers for bicycles – Requirements and test methods. Ms. Janine Otto (Technical Editor), c/o HERCULES GMBH, Longericher Straße 2, 50739 Köln, Germany, is authorised to compile the technical documentation.

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