Toshiba PORTEGE R400 User Manual page 145

Problem
Slow performance
USB floppy diskette drive (optional)
For further information, please refer to Chapter 3,
Options.
Problem
Drive does not operate Check the connection between the computer and
Some programs run
correctly but others do
not
You cannot access the
external floppy diskette
drive
User's Manual
Procedure
The files on the hard disk drive may be
fragmented - in this instance you should run the
disk Defragmentation utility to check the
condition of your files and the hard disk drive.
Please refer to the operating system's
documentation or online Help File for further
information on running and using the
Defragmentation utility.
As a last resort you should reformat the hard disk
drive and then reload the operating system and
all other files and data. If you are still unable to
resolve the problem, contact your reseller, dealer
or service provider.
Procedure
the drive to ensure that it is properly attached.
The computer's software or hardware
configuration may be causing a problem - ensure
that these configurations match your
requirements (refer to any relevant
documentation, for example that supplied with
any software in use, for further information).
Try another floppy diskette in the drive - if you are
able to access this disk then it indicates the
original disk and not the drive is probably causing
the problem.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Troubleshooting
Features, Utilities and
8-9