Chapter 8: Errors And Troubleshooting; Identifying Errors - SolarEdge StorEdge Installation Manual

Chapter 8: Errors and Troubleshooting

This appendix describes general system problems, and how to troubleshoot them. For
further assistance, contact SolarEdge Support.

Identifying Errors

Errors may be indicated in various system interfaces: On the inverter bottom panel, a
red LED indicates an error. In the monitoring platform and SetApp, errors are displayed
with codes. For more information on the codes displayed for error and warning
messages, refer to http://www.solaredge.com/sites/default/files/se-
inverter-installation-guide-error-codes.pdf. This document describes
errors that appear in SetApp, monitoring platform, and LCD (for inverters
with LCD). To identify the error types, use the methods described below.
To identify the error type using the inverter LEDs:
1. Move the ON/OFF/P switch to P position for less than 5 seconds and release it.
2. Observe the LED lights and use the following table to identity the
error type. For more information, refer to
https://www.solaredge.com/leds.
Arc detected
Isolation or RCD problem
Grid error
High temperature
Pairing failed
Other issue
To identify the error type using the monitoring platform:
1. Open the site dashboard and click the Layout icon.
2. Right-click the inverter and select Info from the menu. The inverter details window is
displayed.
3. Click the Errors tab. The list is displayed.
StorEdge Single Phase Inverter with HD-Wave Technology MAN-01-00627-1.1
Error type
Chapter 8: Errors and Troubleshooting
LED color and state
Red Green
ON OFF
Blinking OFF
OFF ON
OFF Blinking
OFF OFF
OFF OFF
64
Blue
OFF
OFF
OFF
OFF
ON
Blinking