Tysso PRP-350 Instruction Manual
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Tysso PRP-350 Instruction Manual

Kitchen thermal printer
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PRP-350
Kitchen Thermal Printer
Instruction Manual
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Summary of Contents for Tysso PRP-350

  • Page 1 PRP-350 Kitchen Thermal Printer Instruction Manual Save the user manual for future reference.

  • Page 3: Table Of Contents

    Index A. IMPORTANT SAFETY NOTIFICATION ....1 B. PRODUCT OVERVIEW ......... 3 Features ................3 Packing ................4 Specification ..............5 Product Description ............7 C. PRINTER INSTALLATION ........17 Connecting Your Printer ......... 17 Install/Replace the Paper Roll ........ 19 Installing the Driver of the Printer ......

  • Page 5: A. Important Safety Notification

    A. Important Safety Notification  Read the instruction manual carefully before use. Save the manual in the near location for further reference.  Use only parts or accessories, especially power adapter, recommended by the manufacturer; unapproved parts may be hazardous and cause injures to the product or human.
  • Page 6 Important Safety Notification  Do not expose the product to rain or moisture, such as a bathtub, a washbowl, a kitchen sink, a laundry tub, and a swimming pool.  Do not expose the machine under direct sunlight, and keep it away from any heat source. ...

  • Page 7: B. Product Overview

    B. Product Overview Features  Front-Dispensing Printing  Durable Housing Suitable for Kitchen Printing  Print Speed: 250 mm/sec  80mm Large Paper Roll Capacity  Print Job Audio Alert Notification  1D & 2D Barcode Printing Support  Interface: Serial & Ethernet ...

  • Page 8: Packing

    Packing Printer Unit *Power Cord **Printer Cable (with Adapter) Quick Paper Roll Paper Roll Installation Holder Guide) * Power Cord is selectable depending on the types of electrical plug. ** Printer cable is selectable depending on the interface required (RS-232, RJ-45). Please refer to the nearest local representatives for further information.

  • Page 9: Specification

    Specification Model PRP-350 General Print Method Thermal line printing Print Speed 250mm/sec Print Life 150 Km ANK Font Print Font (ASCII) Font A: 12 x 24 dots Font B: 9 x 17 dots Print Font (Graphic ) Chinese character: 24 x 24 dots...
  • Page 10 Compatible with ESC/POS Print Command commands set Auto Cutter Partial LED Indicator 3 and 2 Auxiliary Paper Indicator Audio Indicator 83 dB , with print job notification Paper End Detection Over-Heat Halt-on Protection Interface Serial 1 x DB-9 Serial Port Ethernet 1 x RJ-45 Others...

  • Page 11: Product Description

    Product Description Product Overview Bottom View Top View Front View Rear View - 7 -...
  • Page 12 Right View Left View - 8 -...
  • Page 13 Dimensions - 9 -...
  • Page 14 Control Buttons Printer Cover Cover Release Lever Paper Feed Button: This function is to advance the paper. Press the key and the paper advances by a single line. Press and hold the key for over 3 seconds and the paper advances by multiple lines.
  • Page 15 LED & Audio Indicators Auxiliary Indicator Paper Feed Button Power Indicator Paper Indicator Error Indicator Auxiliary Indicator - 11 -...
  • Page 16 LED Indicator Status Indicator Status Description Power Off Power Power On Out of paper Paper * The Error Indicator is lit as well Error Status: (Out of paper, printer head over heat, or paper cutter error) Error Print Job Completed: Indicator keeps lighting until the printed paper is removed.
  • Page 17 ALARM (Audio Notification) Indicator Status Description Error Status: The Alarm Beep when the printer is not functioning normally. ALARM Beep Print Job Completed: Indicator keeps lighting until the printed paper is removed. Audio Alarm Bottom View - 13 -...
  • Page 18 I/O Ports & Configuration DIP Switches Power Switch I/O Ports Power Connector I/O Port Cover Rear View - 14 -...
  • Page 19 I/O Ports RJ-45 RS-232 *Printer Cable - 15 -...
  • Page 20 Note: When plug the printer cable to the Printer, detach the I/O Port Cover beforehand so as to secure connectors easily. Make sure the printer cable is properly secured. Arrange the printer cable and then re-install the I/O Port Cover to the printer. I/O Port Cover - 16 -...

  • Page 21: C. Printer Installation

    C. Printer Installation Connecting Your Printer Please check the printer and the supplied accessories before Installation. It’s recommended to read the entire instruction manual prior to the installation. Power Printer Cable Outlet Power Cord Host PC Printer Place the printer on the designate location. Remove the I/O Port Cover Use the supplied Printer Cable (RS-232 or RJ-45) and connect to the Host PC.
  • Page 22 Printer Cable Printer Power Cord Connecting the Printer Cable and Power Cord - 18 -...

  • Page 23: Install/Replace The Paper Roll

    Install/Replace the Paper Roll Pull the Cover Release Lever upward to open the Cover. Cover Release Lever Pass the Paper Roll Holder through the Receipt Paper Roll. Paper Roll Holder - 19 -...
  • Page 24 Roll out and install the Paper Roll with Holder into the Printer. (with the edges of the paper roll holder fitted onto the holder slots) Paper Cutter Paper Roll & Holder Holder Slot Warning: Paper Cutter Beware of the Paper Cutter while installing or replacing the paper roll.
  • Page 25 Pull out the paper and place the paper over the edge of printer. (As image below illustrated). Paper Cutter Warning: Paper Cutter Beware of the Paper Cutter while installing or replacing the paper roll. The sharp edge of Paper Cutter may cause injury to operator.
  • Page 26 Keep holding and slowly replace the Print Cover; press it into position with care. Make sure the cover is firmly closed. Printer Cover Warning: Paper Cutter Beware of the Paper Cutter while installing or replacing the paper roll. The sharp edge of Paper Cutter may cause injury to operator.

  • Page 27: Installing The Driver Of The Printer

    Installing the Driver of the Printer Before installing the driver of your printer, make sure the printer is properly connected to the host PC. To install the driver of the printer: Access the website www.fametech.com.tw download the driver. Double click the icon “SetupPRP.EXE” to initiate the installation.
  • Page 28 Click “Install” to continue. - 24 -...
  • Page 29 Select “Install this driver software anyway”. - 25 -...
  • Page 30 Select the Printer Port. Enter printer name and select the port type for installation. (Serial or TCP/IP). You can click the checkbox to set the printer as default printer. Click “OK” to continue. - 26 -...

  • Page 31: A. For Serial Interface

    For Serial Interface Select and configure the serial port for driver installation. - 27 -...
  • Page 32 Select the COM port preferred and click “OK” to continue. To configure the selected COM port, select the COM port and click “Configure Port” to continue (see next page). - 28 -...
  • Page 33  Configure the Serial Port: Select the proper settings (baud rates. Data bits, parity…etc. - 29 -...
  • Page 34  Installation completed The driver is successfully installed. Click “Finish” to exit the menu. - 30 -...

  • Page 35: B. For Ethernet (Tcp/Ip) Interface

    For Ethernet (TCP/IP) Interface: Select and assign a TCP/IP port for your printer. Click “OK” to continue. Note: Printing on the TCP/IP Port is only possible if both IP Address (Printer and Computer) belongs to the same class. - 31 -...
  • Page 36  Select IP Address Move the cursor to the Available Port (IP address). Click “OK” to continue. Note: User can configure the selected IP port or create a new IP address manually. - 32 -...
  • Page 37 Configure The TCP/IP Port: Configure port (If required) by clicking “Configure Port” button and apply settings. - 33 -...
  • Page 38 To Create a New TCP/IP Port: If TCP/IP port doesn’t exist in the list, click “Create Port” button for further installation. - 34 -...
  • Page 39 Add New TCP/IP Port: IP Addresses of all the Printers that are attached over the network are shown in “Add New TCP/IP Port” dialog. IP Address: The present IP address setting of the printer. Select a correct IP address for the printer. Printer Self Test Page: User can click “Printer Self Test Page”...
  • Page 40 Printer New IP Settings: User can enter the New IP address, Subnet Mask, and Gateway Address manually. Click “Set Parameters” button to confirm the new parameters of Printer. Note: Reboot the Printer The printer will reboot automatically and return to the previous menu after the new parameters are confirmed.
  • Page 41 Printer Status: Click “Printer Status” to examine the printer. Check the status list and resolving the red-mark items. Click “Cancel” to return - 37 -...
  • Page 42  Installation completed The driver is successfully installed. Click “Finish” to exit the menu. - 38 -...

  • Page 43: C. Examine The Printer

    Examine the Printer Now user can access to the “Devices and Printers” and examine the new printer. - 39 -...

  • Page 44: D. Appendix

    D. Appendix DIP Switch Configuration To change the settings of the printer manually: Turn off the printer. Remove the DIP Switch Cover. Adjust the DIP switches to configure the printer. Re-install the DIP Switch Cover. DIP Switch Cover Bottom View DIP Switch Cover Pull to remove the DIP Switch Cover...

  • Page 45: Dip Switch Settings

    DIP Switch Settings Function Paper Cutter Audio Alarm Print Density Dark Light Two-Byte Character Code Character Per Line Printed Paper Detection 7 & 8 Baud Rate Setting ---- Baud Rate Setting (DIP 7, DIP 8) 19200 9600 115200 38400 * Baud Rate Setting is only functional for Serial (RS-232) connection.
  • Page 46 Printed Paper Detection (DIP 2, DIP 6) The Printed Paper Detection, audio beep sound and LED notification when printed paper is not taken, is functioning when Printer Alarm is activated (DIP 2 ON). If the Printer Alarm is Turn OFF (DIP 2 OFF), it will turn off all audio alarm and the Printed Paper Detection is not functioning Printer Alarm (ON)

  • Page 47: Rs-232 Pin Assignment

    RS-232 Pin Assignment Signal Description N.C. ---- XON/XOF Handshake (Control codes transmission). Data transmission (the printer receives data from the HOST) N.C. ---- Signal Ground Printer Status (Busy or Ready to receive Data) N.C. ---- Printer Status RTS. (Busy or Ready to receive Data) N.C.

  • Page 48: Ethernet Pin Assignment

    Ethernet Pin Assignment Transmit Signal Description Direction Input/output Transmit data+ Input/output Transmit data+ Input/output Receive data+ ---- ---- ---- Input/output Receive data- ---- ---- ---- ---- - 44 -...

  • Page 49: Power Adaptor Replacement

    Power Adaptor Replacement In general, the embedded power adaptor is pre-installed in the printer unit for use. To remove the power adaptor: Turn off the power of the printer. Disconnect the power cord. If necessary, disconnect the printer cable. Open the printer cover and remove the paper roll. Store the paper roll to a secure location.
  • Page 50 Remove the Cover of Power Adaptor To remove the cover of the power adaptor: Carefully remove the rubber foot of the printer. Rubber Foot Remove the securing screw Securing Screw - 46 -...
  • Page 51 Pull up to remove the cover There is a power adaptor with connector onto the Printer. Unplug the power connector and remove the power adaptor. Power Connector Power Adaptor - 47 -...
  • Page 52 Replace a new power adaptor and connect the power connector to the printer. Power Adaptor Re-install the Power Adaptor Cover back to the printer and fasten the securing screw. Re-install the rubber foot onto the cover. Re-connect the printer to the printer and plug the power cord.

  • Page 53: Self Test

    Self Test This function allows user to perform self-test and print out the settings of the printer unit: Turn off the printer. Press and hold the Paper Feed Button. Turn on the Power Switch of the printer. As the LED indicator blinks, release the Paper Feed Button.

  • Page 54: Code Page Setup

    Code Page Setup Access the website www.fametech.com.tw download the utility files. Click the folder “SetCodePage” to access the software Double click the icon “Setup.EXE” to initial installation. Follow the instructions to install the utility. - 50 -...
  • Page 55  Code Page Setup Utility This utility can help user to setup the code page of the printer. Note: Before Setup It may need to re-configure the printer prior to the codepage setup (e.g.: DIP switch). It’s recommended to consult the technical personnel relating to the information about the code page and application.
  • Page 56 For Parallel LPT Port: Select LPT1 as the printer port to establish communication. For Ethernet (TCP/IP): Enter the IP address of the printer to establish the communication. - 52 -...
  • Page 57  Select Page Code To select the code page desired: Make sure to the DIP switch 4 of the printer is set ON (please refer to DIP Switch Configuration for further information). Go to the scroll menu and select the preset code page desired.
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