Campbell Sierra Wireless RavenXTV Instruction Manual
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Campbell Sierra Wireless RavenXTV Instruction Manual

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RavenXTV CDMA
Sierra Wireless Cellular Modem
Revision: 3/17
C o p y r i g h t
©
2 0 0 6 - 2 0 1 7
C a m p b e l l
S c i e n t i f i c ,
I n c .

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Summary of Contents for Campbell Sierra Wireless RavenXTV

  • Page 1 RavenXTV CDMA Sierra Wireless Cellular Modem Revision: 3/17 C o p y r i g h t © 2 0 0 6 - 2 0 1 7 C a m p b e l l S c i e n t i f i c , I n c .

  • Page 3: Limited Warranty

    Limited Warranty “Products manufactured by CSI are warranted by CSI to be free from defects in materials and workmanship under normal use and service for twelve months from the date of shipment unless otherwise specified in the corresponding product manual. (Product manuals are available for review online at www.campbellsci.com.) Products not manufactured by CSI, but that are resold by CSI, are warranted only to the limits extended by the original manufacturer.
  • Page 4 (435) 227-9106. Campbell Scientific is unable to process any returns until we receive this form. If the form is not received within three days of product receipt or is incomplete, the product will be returned to the customer at the customer’s expense.
  • Page 5 Periodically (at least yearly) check electrical ground connections. • WHILE EVERY ATTEMPT IS MADE TO EMBODY THE HIGHEST DEGREE OF SAFETY IN ALL CAMPBELL SCIENTIFIC PRODUCTS, THE CUSTOMER ASSUMES ALL RISK FROM ANY INJURY RESULTING FROM IMPROPER INSTALLATION, USE, OR MAINTENANCE OF TRIPODS, TOWERS, OR ATTACHMENTS TO TRIPODS AND TOWERS SUCH AS SENSORS, CROSSARMS, ENCLOSURES, ANTENNAS, ETC.

  • Page 7: Table Of Contents

    Table of Contents PDF viewers: These page numbers refer to the printed version of this document. Use the PDF reader bookmarks tab for links to specific sections. 1. General Description ........... 1 2. Establish Cellular Service ......... 1 RavenXTV Cellular Coverage/Service Requirements ......1 3.
  • Page 8 Table of Contents D. Troubleshooting Flowchart ........D-1 E. Reprovisioning a Modem ........E-1 F. Regulatory Information .......... F-1 Federal Communications Commission Safety and Hazards ..... F-1 Notice (FCC United States) .............. F-1 Industry Canada................F-2 RF Exposure ..................F-2 Figures 4-1.

  • Page 9: General Description

    RavenXTV CDMA Sierra Wireless Cellular Modem General Description This manual provides information for interfacing the Sierra Wireless RavenXTV cellular modem to Campbell Scientific dataloggers. Sierra Wireless manuals referenced in this manual may be found on the Sierra Wireless website. They include: AceManagerGuide.pdf Raven_XT_UserGuide.pdf...

  • Page 10: Specifications

    RavenXTV CDMA Sierra Wireless Cellular Modem CDMA/1xRTT/EVDO Static IP or Dynamic IP account established at Verizon Wireless. Verizon’s Broadband Access Plan is recommended. You will need to request ‘unrestricted IP’. To setup an account, you will need the ESN number of the modem. The ESN number is listed on a label on the modem and also on the box.

  • Page 11: Configuration

    10 cm (4 in) Weight: <0.5 kg (<1 lb) Configuration Base Station Requirements for RavenXTV PC running Campbell Scientific’s LoggerNet or PC400 software, with access to the Internet. Datalogger Site Equipment Raven modem with power cable (included with modem). •...
  • Page 12 RavenXTV CDMA Sierra Wireless Cellular Modem and the 1.9-GHz band. For the 800-MHz band, the 20679 provides a 0-dBd gain. For the 1.9-GHz band, the 20679 provides a 3-dBd gain. This antenna is recommended for locations where cellular coverage is strong.

  • Page 13: Antennas For Use With The Raven Modems

    RavenXTV CDMA Sierra Wireless Cellular Modem PN 20679 Omni Directional Antenna PN 18285 1 dBd Omni Directional Antenna PN 31128 Wideband, Directional Yagi Antenna PN 21831 Half-Wave Dipole Whip Antenna FIGURE 4-1. Antennas for use with the Raven modems...

  • Page 14: Wiring And Connections

    RavenXTV CDMA Sierra Wireless Cellular Modem Power Supply (see power considerations). • • Environmental Enclosure—ENC10/12, ENC12/14, or ENC16/18. Wiring and Connections 4.3.1 Modem Connections Using PN 18663 Null Modem Cable PN 18663 Null Modem Cable is used to connect the modem to the CR23X, CR3000, CR800, CR2XX, CR1000 or CR5000 RS-232 port (not compatible with the 21X, CR510, CR10X, or CR7 dataloggers).

  • Page 15: Modem Connections Using The Sc105

    RavenXTV CDMA Sierra Wireless Cellular Modem 4.3.2 Modem Connections Using the SC105 The SC105 interface is used to connect the modem to a datalogger’s CS I/O port, and is recommended for dataloggers with the PakBus operating system. Wiring: 12V (or switched 12V) Black White...

  • Page 16: Modem Connections Using The Sc932A

    RavenXTV CDMA Sierra Wireless Cellular Modem 4.3.3 Modem Connections Using the SC932A The SC932A interface is used to connect the modem to the CS I/O port, and is recommended for dataloggers with the mixed-array operating system (e.g., the CR10X). Wiring: 12V (or switched 12V) Black...

  • Page 17: Power Considerations

    RavenXTV CDMA Sierra Wireless Cellular Modem Power Considerations A power cable included with the modem connects to the datalogger’s 12 V or switched 12 V terminal. Connection to the switched 12 V terminal allows the datalogger to switch power to the modem during scheduled transmission intervals if desired.

  • Page 18: Indicator Lights

    RavenXTV CDMA Sierra Wireless Cellular Modem Plug the RavenXTV into power. While the LED lights cycle from the outside to the inside, the RavenXTV is attempting to download its account information. The download process may take one to two minutes to complete. CAUTION Do not move your RavenXTV while it is being programmed.

  • Page 19: Using Devconfig To Program The Modem

    Using DevConfig to Program the Modem After the Raven has been provisioned, certain settings have to be changed for the modem to be compatible with Campbell Scientific dataloggers. The recommended way to change the settings is to use DevConfig. Connect the Raven to a COM port on the PC with a direct RS-232 cable. Also connect the antenna and 12V power.
  • Page 20 Strength, current Modem IP Address, and other values related to the modem. The Settings tab displays user-configurable settings to configure the modem for use with a Campbell Scientific Datalogger. If you are configuring the modem for the first time, click on Load CSI...

  • Page 21: Configuring The Raven For Dynamic Ip

    RavenXTV CDMA Sierra Wireless Cellular Modem The default settings will configure the modem for Serial Server mode and 115200 baud. This is recommended for most applications. For older dataloggers (CR200(X), CR10(X), CR510, CR500, 21X, and CR7) which have 9600 baud as the highest supported baud rate, change the Baud Rate to 9600. As a serial server, the modem has an IP address and port number (3001) for the Raven RS-232 port.

  • Page 22: Loggernet/Pc400 Software Setup

    RavenXTV CDMA Sierra Wireless Cellular Modem Modem Name: A unique name for the modem (the 10-digit MDN number is recommended). Enable IP Manager IP Server 1 and IP Manager Server 2. IP Manager Server 1 Update and IP Manager Server 2 Update intervals: How often you want the address sent to IP Manager.
  • Page 23 RavenXTV CDMA Sierra Wireless Cellular Modem From the LoggerNet toolbar, click Main | Setup, and configure the Network Map as described below. Select Add Root | IPPort. Add a datalogger to the IPPort (PakBus dataloggers; e.g., the CR1000, require a PakBusPort). On the IPPort page in the Internet IP Address field, enter the IP address or domain name and the port number.
  • Page 24 RavenXTV CDMA Sierra Wireless Cellular Modem Example settings for a dynamic IP address: For a dynamic IP using Sierra Wireless’s IP Manager, enter the Internet IP Address as: xxxx.yyyy:3001, where xxxx is the modem name, yyyy is the domain name, and 3001 is the port number. For modems configured as PPP, the port number is 6785.

  • Page 25: Test The Cellular Connection

    RavenXTV CDMA Sierra Wireless Cellular Modem For PakBus dataloggers, set the PakBus Address on the datalogger page to match that of the datalogger (default address in the datalogger is 1). Click Apply to save the changes. Test the Cellular Connection After the Network Map has been configured, test the cellular connection using the Connect screen as shown below.

  • Page 26: Troubleshooting

    RavenXTV CDMA Sierra Wireless Cellular Modem Troubleshooting NOTE Please refer to Appendix D, Troubleshooting Flowchart , for (p. D-1) additional troubleshooting procedures. If LoggerNet/PC400 software is unable to establish a connection with the modem: Check your account information (you may have to call your provider for this or look at your agreement).
  • Page 27 RavenXTV CDMA Sierra Wireless Cellular Modem Connect with the modem through the serial port using DevConfig. From the Modem Status tab, make sure the Network State is Network Ready or Network Dormant, and note the Modems IP Address. This is the current IP address for the modem (a dynamic IP address will change each time the modem is reset).

  • Page 28: Device Port Configuration

    RavenXTV CDMA Sierra Wireless Cellular Modem A null modem cable is required to connect the modem to a datalogger RS-232 port. No other interface is required. Check your LoggerNet setup. Make sure the port number at the end of the IP address matches the port number of the Raven (e.g., 3001, see FIGURE 7-1).

  • Page 29: Acemanager Status Page Showing Communications With Modem

    RavenXTV CDMA Sierra Wireless Cellular Modem Use AceManager to check modem communications with datalogger. The modem Serial IP Packets Sent and Serial IP Packets Received windows can indicate whether or not the modem is communicating with the datalogger. Establish a connection with the modem through the cellular network using AceManager via the web browser, Internet Explorer.
  • Page 30 RavenXTV CDMA Sierra Wireless Cellular Modem...

  • Page 31: Acemanager Setup Without Template File

    Template File AceManager is used to program settings in the RavenXT modems to make the modems compatible with Campbell Scientific dataloggers. Sierra Wireless CDMA and GPRS template files to send the modems are available on the Campbell Scientific website (www.campbellsci.com/downloads).
  • Page 32 Appendix A. AceManager Setup without Template File Configure Serial Port — The baud rate needs to be configured to match a • valid datalogger baud rate. For a CR10X: 9600,8N1 and for a CR1000: 115200,8N1. Flow Control — This should be set to None. •...

  • Page 33: Configuring The Raven Modem For Ppp

    Appendix B. Configuring the Raven Modem for PPP Settings in the Raven and datalogger (CR800, CR1000, and CR3000), can be changed to configure the RS-232 serial ports for Point-to-Point protocol (PPP). When configured as PPP, the Raven functions as a router, routing TCP/IP communications to the IP stack of the datalogger.
  • Page 34 Appendix B. Configuring the Raven Modem for PPP Modem Dial Response = CONNECT • User Name and Password are blank • NOTE These settings are case sensitive and need to be upper case. Using DevConfig, select the Network Services tab. The PakBus/TCP Service Port default is 6785.
  • Page 35 Appendix B. Configuring the Raven Modem for PPP Using DevConfig, fix the RS-232 Baud Rate to 115200 Fixed from the ComPorts Settings tab. LoggerNet Settings: Enter the IP address of the Raven, and the PakBus/TCP Service Port number of the datalogger (for example, 6785 as explained above).
  • Page 36 Appendix B. Configuring the Raven Modem for PPP...

  • Page 37: Emailsend Using The Gmail Outgoing Smtp Server

    Appendix C. EmailSend Using the Gmail Outgoing SMTP Server The datalogger has a mail client in it similar to a mail client on a computer. For the datalogger to send an email, it needs an SMTP server to send through like any other mail client.
  • Page 38 Appendix C. EmailSend Using the Gmail Outgoing SMTP Server Most text messages are limited to 160 characters, so any email messages greater than 160 characters will be truncated. Email-to-Text Message Gateways T-Mobile: phonenumber@tmomail.net Virgin Mobile: phonenumber@vmobl.com AT&T: phonenumber@txt.att.net Sprint: phonenumber@messaging.sprintpcs.com Verizon: phonenumber@vtext.com EmailSend Program Example...

  • Page 39: Troubleshooting Flowchart

    Appendix D. Troubleshooting Flowchart Can’t connect... Go to page D-2. Is Network LED on solid? Not provisioned/registered on network. AT&T Verizon or AT&T? Go to page D-4. Verizon Check coverage map. Are you in an area that No solution available. should be covered? May be out of Verizon’s May be something with...
  • Page 40 Appendix D. Troubleshooting Flowchart Can’t connect, Network light is solid... Check signal strength (should Weak signals are more affected Weak be between -51 (strong) and by RF noise. This may prevent -91 (weak). making a strong enough connection to send/receive data. Strong Static Static or Dynamic IP?
  • Page 41 Appendix D. Troubleshooting Flowchart Can’t connect, Network light is solid... (cont.) Have mobile terminated IP Is DPort (AceManager; Misc Group) set to 3001? Or 6785? PPP or Serial Server Is LoggerNet trying to Serial Server connect to same? Was correct template loaded into AceManager? Could be wrong baud rate.
  • Page 42 Appendix D. Troubleshooting Flowchart Can’t connect, AT&T... (cont. from page D-1) Was SIM card installed? Contact AT&T if don’t have. Was correct template loaded in AceManager, written to the modem and the modem reset? I2Gold is best for static IP outside firewall (but extra $/mo) Note: I2Gold does not allow mobile to Was APN entered and...
  • Page 43 Appendix D. Troubleshooting Flowchart One computer can connect, other(s) cannot... If multiple PCs are trying to connect simultaneously, do PPP or Serial Server? they have unique PakBus addresses? Serial Server In this mode, it’s first come, first serve, so one connection can exclude others.
  • Page 44 Appendix D. Troubleshooting Flowchart...

  • Page 45: Reprovisioning A Modem

    Appendix E. Reprovisioning a Modem If the modem has previously been activated on another account, you will need to do the following to provision the modem on a new account: Connect an antenna and power to the modem. Connect the PC RS-232 port to the modem RS-232 port. Using a terminal program (for example, DevConfig with Device Type set to Unknown), issue the following command substituting XXXXXXXXXX with your modem’s new phone number and press...

  • Page 47: Regulatory Information

    Appendix F. Regulatory Information F.1 Federal Communications Commission Safety and Hazards This apparatus is suitable for use in Class I, Division 2, Groups A, B, C, and D. WARNING Explosive hazard—Substitution of components may impair suitability for Class 1, Division 2. WARNING Explosive hazard—Do not disconnect while circuit is live unless area is known to be non-hazardous.

  • Page 48: Industry Canada

    Appendix F. Regulatory Information Commission (FCC) Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. WARNING Changes or modifications to this device not expressly approved by Sierra Wireless could void the user's authority to operate this equipment.
  • Page 50 Santo Domingo, Heredia 40305 SOUTH AFRICA COSTA RICA • cleroux@csafrica.co.za • info@campbellsci.cc www.campbellsci.co.za www.campbellsci.cc Campbell Scientific Southeast Asia Co., Ltd. Campbell Scientific Ltd. 877/22 Nirvana@Work, Rama 9 Road Campbell Park Suan Luang Subdistrict, Suan Luang District 80 Hathern Road Bangkok 10250...

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