Introduction Your industrial truck Your industrial truck General The truck described in these operating instruc- tions corresponds to the applicable standards and safety regulations. If the truck is to be operated on public roads, it must conform to the existing national regula- tions for the country in which it is being used.
Introduction EC declaration of conformity EC declaration of conformity Declaration STILL GmbH Berzeliusstrasse 10 22113 Hamburg GERMANY We declare that the machine according to these operating instructions Industrial truck according to these operating instructions Model conforms to the latest version of the Machinery Directive 2006/42/EC.
Introduction Identification label Identification label NOTE Indicate the serial number for all technical enquiries. Model Manufacturer Serial number Year of manufacture Unladen weight (without battery) in kg Battery maximum weight Battery minimum weight Additional weight (ballast) in kg Nominal motor power (kW) Battery voltage V Rated capacity in kg EC conformity symbol...
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Introduction Identification label 11548011551 EN - 07/2016...
Introduction Permissible use Permissible use The truck described in these operating in- If the truck needs to be used for purposes other structions is suitable for lifting and transporting than those specified in these instructions, you loads. should first: • Obtain permission from the manufacturer The truck should only be used for the purposes •...
Introduction Unauthorised use Unauthorised use Any danger caused as a result of unauthorised The forklift truck should not be used in areas use becomes the responsibility of the operator where there is a risk of fire, explosion or or driver and not that of the manufacturer. corrosion, or in areas that are particularly dusty.
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Introduction Disposing of components and batteries 11548011551 EN - 07/2016...
Safety Safety regulations Safety regulations These instructions and the VDMA booklet, • Information concerning maintenance and "Directives concerning the use of industrial repair trucks in compliance with the specifications • Regular checks and technical inspections and regulations", come with the truck and •...
Safety Safety regulations for handling consumables Safety regulations for handling consumables Permissible consumables WARNING Refer to the maintenance data table for the permissible substances necessary for Consumables can be dangerous. operation. It is necessary to follow the safety regulations when handling these substances.
Safety Safety regulations for handling consumables Hydraulic fluid WARNING ENVIRONMENT NOTE During operation of the forklift truck, Hydraulic fluid is a water-polluting substance! hydraulic fluids are pressurised and are hazardous to your health. Always store hydraulic fluid in containers – Do not spill these fluids! complying with the regulations.
Safety Safety regulations for handling consumables – Dispose of used battery acid in line with the applicable regulations. Disposal of consumables • Any spillage of fluids such as hydraulic oil, ENVIRONMENT NOTE brake fluid or gear lubricant oil must be Materials that have to be disposed of following immediately soaked up with an oil-binding maintenance, repair and cleaning must be...
Safety Emissions Emissions Noise emission values Calculated during the test cycle performed in NOTE accordance with standard EN 12053. Lower or higher noise values may occur when Acoustic pressure level on the driver’s using industrial trucks, e.g. due to the mode compartment of operation, environmental factors and other 65 dB (A)
Safety Residual dangers, residual risks Residual dangers, residual risks Despite all operational precautions and • Falling, tripping etc. when moving on the compliance with standards and rules, the industrial truck, especially in the wet, with possibility of additional risks when using the leaking consumables or icy surfaces.
Safety Definition of responsible persons The operating company must ensure that The operating company is responsible for the all users read and understand the safety scheduling and correct performance of regular information in these instructions. safety checks. It is recommended that these checks comply with national performance specifications.
Safety inspection based on time and extraordinary incidents The operating company (see chapter entitled "Definition of responsible persons") must STILL GmbH Hamburg ensure that the truck is checked by a specialist at least once a year or after noteworthy Regelmäßige Prüfung incidents.
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Safety Safety tests 11548011551 EN - 07/2016...
Overviews Truck overview Overview of the technical compartment Pump-motor unit Transmission gear Drive wheel Steering controller ES30–24 steering unit Electromagnetic brake Horn Traction motor 11548011551 EN - 07/2016...
Overviews Control and display elements Control and display elements Driver’s compartment Switch key (or electronic key) Control unit Control button (Steering Knob device) Switch key (or electronic key) Display Emergency off switch Control unit Steering wheel Display 11548011551 EN - 07/2016...
Overviews Control and display elements Electronic key (option) Switch ON (operating mode) Switch OFF and awaiting code Programming mode active Key fault or incorrect code Time delay of automatic switch-off Operation Enter Status of LEDs Comments red off continuous * 1 2 3 4 5 # green (1) (correct PIN) default PIN 1 2 3 4 5...
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Overviews Control and display elements PROGRAMMING (truck switch OFF only (2)) To reactivate the default Restoring administrator code the initial (00000000), please administrator contact your agent or code nearest dealer. Power switches off red flashing green Activating the automatically after 10 flashing (5) (5 seconds automatic * * 2 * 1 #...
Overviews Control and display elements Display operating unit Operator present light Error Code menu Battery indicator light Settings menu Temperature indicator light Drive wheel position menu Settings indicator light Truck status menu Warning indicator light Display of the operating time of the truck Drive programme indicator light Display of the battery charge Activity indicator light...
Overviews Markings Serial number xx xxxx x xxxxx NOTE Indicate the serial number for all technical enquiries. The serial number contains the following information: 1 Production location 2 Type 3 Year of production 4 Count number 7090_921-004 11548011551 EN - 07/2016...
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Overviews Markings 11548011551 EN - 07/2016...
Technical description Technical description Pallet truck SXH 20 is used for transporting The steering is controlled with a steering wheel pallets and/or containers in small spaces. and a control module. The drive unit is mounted on a turntable. The following model is available: Steering is provided by an electric geared •...
List of checks prior to start-up List of checks prior to start-up WARNING – Damaged or missing stickers must be replaced in compliance with the marking Damage or other defects on the truck or attach- position table. ments (special equipment) can result in accidents. If damage or other faults are noticed on the truck –...
Checks and actions prior to commissioning Checks and actions prior to commissioning Commissioning NOTE Check that no commands are activated before switching on the truck. – Check that the battery is connected and locked and that the hood is closed correctly. –...
Checks and actions prior to commissioning Checking the brakes Braking by releasing the drive switch – Drive the truck in direction (1) or (2). – Release the drive switch. The brake is activated until the truck stops completely. Braking by reversing the drive direction –...
Truck operating instructions Truck operating instructions The trucks are designed for indoor and Speed must be reduced when moving over outdoor use in non-hazardous atmospheres. obstacles to prevent the truck from becoming The temperature should be between -10°C unbalanced and vibrations in the forklift and +45°C and the relative humidity of the air operator’s arms.
Entering/exiting the truck Entering/exiting the truck WARNING Risk of falling, tripping or slipping when ente- ring/exiting the truck. – Hold the handhold (1) when entering or exiting the truck. – Pay attention to the step. DANGER Risk of injury To avoid accidental start-up, do not use the control module as a handle.
Operator presence pedal Operator presence pedal Pressing the operator presence pedal (1) enables the truck functions. If the operator presence pedal (1) is released while the truck is moving, it brakes and slows to a stop. Releasing the operator presence pedal (1) activates the parking brake.
Using the display operating unit Using the display operating unit Selection buttons The operator selects the menus using the four selection buttons: • The Blue Q(1) button to select Blue Q mode or Tortoise mode • The left arrow button (2) to scroll left through the drop-down menu •...
Using the display operating unit Displaying the drive wheel position The truck operator can find out the position of the drive wheel by referring to the display. Proceed as follows: – Press the left arrow or right arrow button to scroll through the menu.
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Using the display operating unit Managing battery charging The operating unit shows the battery charge level. The operator can refer to the battery icon (1) or (2). The number of bars shown indicates the battery charge level. • From 0 to 20%: 1 bar •...
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Using the display operating unit Drive programme The Drive programme light (1) is permanently switched on when a travel mode is selected. There are three different drive modes: • Tortoise mode (2) • Hare mode (3) • Blue-Q mode (4) The icon of the drive mode selected appears on the display.
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Using the display operating unit Settings menu It is possible to access different settings through the Settings menu. – Select the Settings menu (1). This menu allows access to a drop-down menu consisting of: • Language • Unit • Date format •...
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Using the display operating unit The start-up screen In addition to the various menus and lights mentioned above, additional data is available: • The Truck status menu (1) displays the truck’s menu • The Hourglass icon (2) indicates the oper- ating time of the truck •...
Driving safety guidelines Driving safety guidelines Behaviour when driving This truck is designed to be used as a pallet truck. Therefore: Operators must obey the same rules within the plant as on the road. They must drive at • The truck must not be used as a stepladder speeds appropriate for the driving conditions.
Driving Driving Defining directions Names used in the text refer to the component installation position with respect to the driver’s compartment. • Reverse travel (1) • Forward travel (3) • Right (2) • Left (4) The load is positioned at the rear. Driving WARNING Be aware of the position of the drive wheel...
Driving Forward travel – Using your thumb, push the drive switch to the left (1) to travel forwards (opposite fork direction). – When the drive switch is released, the truck brakes electrically. Reverse travel – Using your thumb, push the drive switch to the right (2) to travel backwards (fork direction).
Driving Braking by reversing the drive direction – Move the drive direction switches (1) or (2) in the opposite drive direction. Braking by releasing the drive switch – While travelling, completely release the drive switch. The brake is automatically activated. The truck comes to a standstill.
Driving Drive program The indicator light (1) is on during operation of the truck. The shape of the indicator light indicates the selected program. The truck is equipped with three different drive programs: • Hare mode (3) • BlueQ mode (4) •...
Driving The different speeds can be adjusted. Contact the After-Sales Service Centre to change these. Driving on upward and downward slopes Slopes should always be approached with the load facing towards the top of the slope. Only slopes • Marked as traffic routes •...
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Driving In forward travel (opposite load arm direction) – Move the turning knob to the left (anti- clockwise) (2) to turn to the left – Move the turning knob to the right (clock- wise) (2) to turn to the right In reverse travel (load arms direction) –...
Operating the FleetManager™ option Operating the FleetManager™ option Description of the FleetManager option The FleetManager option allows you to control GSM: Global System for Mobile Communi- access to the truck. The option is a fleet cation management system. Shock sensor You can access the system: •...
Operating the FleetManager™ option Commissioning a truck equipped with the FleetManager™ option Commissioning a truck equipped with a keypad or an electronic key – Turn the switch key to start the truck. – Enter the PIN code on the keypad. The PIN code consists of five to eight digits.
Operating the FleetManager™ option FleetManager™ option: Colour code for the LEDs The LEDs can have different statuses and different colours. Below is the list of the most common messages and their meanings. Malfunction Cause Solution LED status Signal transmitter LED 1 LED 2 Reading device variant: no...
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Operating the FleetManager™ option Malfunction Cause Solution LED status Signal transmitter LED 1 LED 2 Flashes quickly Lit continuously A shock has Reset the shock Red colour Green colour occurred The truck is The truck is switched on but connected via is not moving.
Operating the FleetManager™ option Disconnecting a truck equipped with the FleetManager™ option NOTE Operators must not log off intentionally while driving. WARNING Access to the truck must be disabled. Unauthorised users are not allowed to use the truck. Disconnecting a truck equipped with a keypad or electronic key –...
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Operating the FleetManager™ option Disconnecting a truck equipped with an RFID reading device – Park the truck in a safe place. – Briefly place the RFID card or the RFID transponder (4) in front of the reading device (3). The LED (1) lights up for a second (red colour). The LED (2) is not lit.
Transporting loads Transporting loads Load handling safety rules WARNING Carefully observe the following instructions before picking up loads. Never touch or stand on moving parts of the truck (e.g. lifting device, pushing devices, work installations or devices for picking up loads). WARNING Take care not to trap hands or feet when operating the truck.
Transporting loads Transporting pallets or other contain- As a general rule, loading units must be trans- ported one by one (e.g. pallets). Transporting several loading units at a time is only autho- rised: • when the safety preconditions are fulfilled. •...
Transporting loads Lift control elements WARNING Risk of injury The safety instructions must be strictly adhered to. Do not touch or stand on moving parts (e.g. lifting device, pushing devices, work installations, load lifting devices). Lifting of load arms – Start the truck. –...
Transporting loads Handling a single load Before picking up a load Ensure that the load weight does not exceed the truck’s capacity. • Refer to the nominal capacity specified on the truck’s capacity label • You must also make sure that the load is stable, well-balanced, attached firmly and centred between the fork arms in order to avoid dropping any part of the load...
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Transporting loads Transporting a load Observe the following recommendations: • Always drive forwards for optimum visibility • Always travel up or down slopes with the load uphill Never travel across the slope or make a U-turn • Reverse travel is used for depositing the load As visibility in reverse travel is restricted, drive at creep speed •...
Cold store usage Cold store usage Cold store usage (optional) CAUTION Standard trucks risk being subject to significant damage if used in extreme conditions. Only trucks with the Cold Store option may be used inside cold storage. Specific oil designed for cold stores must be used.
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Cold store usage DANGER If the condensation freezes in the cold store, it is prohibited to operate the jammed parts. This could cause permanent damage to the truck. Parking The truck must be parked outside of the cold store. Parking inside the cold store could cause seri- ous damage to the electrical and mechanical equipment (seals, hoses, rubber and synthetic parts).
Park the truck. Park the truck. WARNING Risk of injury Do not stop the truck on a slope. If this is absolutely necessary, make sure it is safely secured using chocks. Stopping the truck – Immobilise the truck. – Lower the load arms. –...
Handling the battery Handling the battery Battery type Trucks can be fitted with different types of battery. Comply with the information indicated on your battery’s type plate, as well as with its features. WARNING The weight and size of the battery influence the stability of the truck.
Handling the battery Parking the truck securely When the battery is being worked on, the truck must be parked safely. The truck can only be restarted when the covers and connectors have been put back in the operating position. Opening and closing the battery hood Opening the battery hood To open the battery hood:...
Handling the battery Charging the battery using an external charger CAUTION The battery may be damaged if discharged beyond a given limit. – Charge the battery immediately. – Park the truck safely. – Before charging, check the condition of the battery cable and the charger cable. Replace them, if necessary.
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Handling the battery WARNING Explosive gases are generated during battery charging. Make sure the work area is well ventilated. Make sure that the battery hood remains open for the entire time the battery is charging. 11548011551 EN - 07/2016...
Handling the battery Changing the side access battery DANGER Risk of trapping fingers It is advisable to wear gloves when changing the battery. WARNING Risk of injury Safety shoes must be worn when changing the battery. Before handling, ensure that there is nobody around the truck.
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Handling the battery – Unlock the door that is not attached to the side of the battery by lifting the latch (1). Hold the door (2) to prevent it falling. – Remove the door (2) (if this option is selected) and place it to one side. –...
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Handling the battery – Operate and pull the locking handle (2) in the direction indicated by the arrow. – Lift the locking bar (3) until the battery is freed. 11548011551 EN - 07/2016...
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Handling the battery – Pull the battery onto the truck with extraction rollers or the roller frame. – Replace the battery. Remove the dis- charged battery and position a charged battery on the roller frame. – Position the truck with extraction rollers or the roller frame (4) in the upright position next to the battery compartment.
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Handling the battery – Push until a click is heard. The battery is correctly installed. WARNING Risk of injury Ensure that the battery is in the end position and that the hook is correctly holding the battery. DANGER Risk of injury The battery is correctly positioned but is not yet locked.
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Handling the battery – Lower the latch of the battery compartment door (if this option is selected). The door that is not attached to the side of the battery must be correctly locked. – Refit the battery hood. – Return the truck to service. WARNING Risk of injury Before restarting the truck, ensure that the battery is...
Handling the truck in an emergency Handling the truck in an emergency Truck towing procedure It is not possible to tow the truck with no electrical function. The electromagnetic brake remains in the closed position. Truck towing is authorised with a rigid connec- tion (tow bar) if the truck to be towed can no longer be braked.
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Handling the truck in an emergency – After towing, chock the truck to prevent it from moving. – To re-establish brake operation, unscrew and remove the two screws (1). – Refit the covers. WARNING It is essential that the covers are correctly refitted before the machine is used.
Handling the truck in specific situations Handling the truck in specific situations Slinging the truck DANGER Danger of truck falling Only use slings (2) or a hoist of sufficient quality. Check the weight of the machine (including battery) in order to choose a suitable device. Refer to the technical data.
Handling the truck in specific situations Lifting the truck DANGER Danger of swinging Truck lifting must be performed carefully. For certain types of work, it is necessary to lift the truck: – Use a jack with adequate lifting capacity. Front section of the truck: –...
Handling the truck in specific situations DANGER Danger of death. Do not stand within the hoist’s operating radius or below the lifted truck. Transporting the truck in the lift The truck must only be taken in lifts with an A minimum safety distance of 100 mm from adequate loading capacity that are designed the walls of the lift must always be observed.
Maintenance General maintenance information General maintenance information General The following instructions contain all the information required for maintenance of your truck. Carry out the various maintenance work in compliance with the maintenance plan. This will ensure that your truck is reliable and in good working order and that the warranty remains valid.
Maintenance General maintenance information Servicing and maintenance personnel training and qualification Truck maintenance must only be carried out The person responsible for carrying out the by qualified and authorised personnel. inspection must have sufficient knowledge and experience to be able to assess the The annual inspection for prevention of condition of the truck and the efficiency of accidents at work must be carried out by a...
Maintenance Safety guidelines for maintenance Safety guidelines for maintenance Servicing and maintenance measures To avoid accidents during servicing and – Ensure that there is no risk of the truck maintenance operations, take all necessary moving or starting up unexpectedly. For safety measures.
Maintenance Recommended lubricants Recommended lubricants CAUTION SAE 85W 90 API GL4 Damage to equipment if non-recommended lubri- Aerosol can for chains cants are used. Only use recommended lubricants. Only the lu- Standard chain spray bricants listed below are approved by the manu- facturer.
Maintenance Technical data for inspection and maintenance Technical data for inspection and maintenance Assembly Capacities/Adjustment values Consumables/lubricants Hydraulic system Hydraulic oil 0.6 l (working capacity) Transmission gear Transmission gear oil 1.5 l Traction motor (3 kW) Power: 300 A, quantity: 1 1F1 fuse ES30-24 steering unit Power: 40 A, quantity: 1...
Maintenance Accessing the technical compartment Accessing the technical compartment Accessing the technical compartment In order to perform maintenance on various truck components, it is necessary to access the technical compartment – Immobilise the truck. – Lower the fork arms. – Switch off the truck (key or electronic key). –...
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Maintenance Accessing the technical compartment – Open the technical compartment door (2). It is now possible to access the technical compartment. You must close the technical compartment door after the operation is finished. – Close the technical compartment door (2). CAUTION Risk of trapping fingers Take care not to trap your fingers between the door...
Maintenance Maintenance plan as required Maintenance plan as required Depending on the application, environmental conditions and driving style, the following proce- dures should be carried out as required Chassis, bodywork and fittings Clean the truck Wheels Check the condition of the wheels Electrical equipment Checking the condition of the battery and the battery cable Clean the battery and the battery compartment...
Maintenance 1000-hour/annual maintenance plan 1000-hour/annual maintenance plan Depending on the application, environmental conditions and driving style, the following proce- dures should be carried out every 1000, 2000, 4000, 7000 and 8000 hours Preparation Clean the truck Check the error codes using the diagnostic tool Chassis and equipment Check the condition of the forks Check the electromagnetic brake...
Maintenance 5000-hour maintenance plan 5000-hour maintenance plan Depending on the application, environmental conditions and driving style, the following proce- dures should be carried out every 5000 and 10,000 hours Information Carry out all 1000-hour maintenance work Carry out all 3000-hour maintenance work Motor Drain the transmission gear oil Hydraulics...
Maintenance Chassis, bodywork and fittings Chassis, bodywork and fittings Cleaning the truck Cleaning instructions Cleaning the electrical installations – Park the truck. WARNING – Press the emergency off switch. Electrical hazards Do not expose electrical equipment (especially CAUTION motors) to direct jets. Electrical hazards The battery must always be disconnected during NOTE...
Maintenance Chassis, bodywork and fittings General information on battery maintenance DANGER CAUTION Risk of injury Gel batteries are subject to specific charging, maintenance and treatment instructions. A non- Before carrying out any operations on the electric compatible charger may result in a battery failure. installation, turn the truck power supply off.
Maintenance Chassis, bodywork and fittings Checking the condition of the load arms – Check that the load arms (1) show no signs of deformation, splits, cracks or heavy wear 11548011551 EN - 07/2016...
Maintenance Steering and wheels Steering and wheels Maintaining the wheels and rollers The tyre treads on the drive wheel, stabilising wheels and rollers should show no signs of deterioration. – Raise the truck until the wheels are off the ground. –...
Maintenance Electrical equipment Electrical equipment Cleaning and blowing out the electrical components CAUTION Electrical hazards Always disconnect the battery connector before working on an electrical component. – Press in the emergency off switch. – Disconnect the battery connector. – Open the technical compartment hood. –...
Maintenance Electrical equipment The 40 A fuse (2) protects the steering circuits. The 5-A fuse (3) and 7.5-A fuse protect the control circuit. This operation should preferably be carried out by the After-Sales Service Centre. Checking the battery acid level and electrolyte density NOTE Remove the battery from its compartment to...
Maintenance Electrical equipment Checking the condition of cables, terminals and the battery connector – Check that the cable insulation is undam- aged. – Check that there are no signs of heat build-up in the connections. – Check that the "+" and "-" output terminals are not sulphated (presence of white salt).
Maintenance Hydraulic systems Hydraulic systems Checking the hydraulic system for leaks – Switch off the truck and disconnect the battery connector. – Open the technical compartment door. – Inspect the hydraulic system: pipes, hoses and connections between the pump-motor unit and the cylinders. –...
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Maintenance Hydraulic systems – Open the technical compartment door. To ensure proper usage of the truck functions, the oil level must be between the minimum (1) and maximum (2) marks on the tank. – Remove the plug. If necessary, top up via the opening.
Maintenance Storage and putting out of commission Storage and putting out of commission Storage of truck Precautions should be taken if the truck must CAUTION not be used for a reasonably long period. The We recommend that you do not use a plastic sheet operations depend on the length of time it is as this encourages condensation to form.
Maintenance Storage and putting out of commission Permanent Putting Out of Commis- sion (Destruction) When scrapping the truck, it is necessary to: – Remove the various parts of the truck (covers, battery, chains, motors etc.) – Sort out the components depending on their type: pipes, rubber components, lubricants, aluminium, iron etc.
Technical features SXH 20 datasheet SXH 20 datasheet 11548011551 EN - 07/2016...
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Technical features SXH 20 datasheet DESCRIPTION Manufacturer STILL Model type SXH 20 Method of propulsion: battery, diesel, petrol, LPG, Battery mains power Driving: manual, pedestrian, standing, seated, Standing order picking Nominal capacity Q (kg) 2000 Centre of gravity c (mm) Distance from load wheel axle to load mating face (±5 mm)
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Technical features SXH 20 datasheet s/e/L 4.22 Fork arm dimensions 55/165/1150 (mm) Outside fork arm spread (±5 mm) b5 (mm) 4.25 520/540/560/680 Ground clearance at centre of wheelbase m2 (mm) 4.32 (±2 mm) b12xL16 4.33 Dimension of the b12 x L6 load 800 x 1200 (mm) (2)(7)
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Technical features SXH 20 datasheet (3) Weight according to line 2.1 (4) With battery line 6.5 (5) In lowered position (6) Add 75 mm for 4 PzS (7) Ast = Wa + L6 - X + a (8) Ast = Wa + R + a Safety distance a = 200 mm 11548011551 EN - 07/2016...
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Technical features SXH 20 datasheet 11548011551 EN - 07/2016...
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Index Consumables ....11 Battery acid safety instructions ..12 Accessing the technical compartment . . . 85 Disposal .
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Index Hydraulic system Checking the hydraulic oil level ..97 EC declaration of conformity ... 3 Checking the hydraulic system for Electrical equipment leaks ..... . 97 Cleaning and blowing out the components.
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Index Prohibition of use by unauthorised Symbols used ..... 7 persons ....16 Technical data for inspection and Recommended lubricants .
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