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Original instructions Electric pallet truck ECH 12C, ECH 15C 2063 2065 5001 801 1532 EN - 10/2021 - 03...
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Internet address and QR code The information can be accessed at any time by pasting the address https://m.still.de/vdma in a web browser or by scanning the QR code. 5001 801 1532 EN - 10/2021 - 03...
Foreword Your truck Your truck Technical description This series of electric pallet trucks is used for handling pallets and has a maximum load ca- pacity of up to 1200 and 1500 kg , depengding on the model. The truck range includes the following models: ECH12C, ECH15C.
Foreword Your truck Booster circuit prevents the truck rolling back when starting on a gradient. Brake system The electromagnetic brake with dust protec- tion function can be used as a safety brake and parking brake. Braking is controlled by the drive controller: the brake's electromagnet acts on the motor shaft and simultaneously cuts off the power.
Foreword Your truck Conformity marking The manufacturer uses the conformity mark- ing to document the conformity of the industri- al truck with the relevant directives at the time of placing on the market: CE: in the European Union (EU) ●...
Foreword Your truck Declaration that reflects the content of the declaration of conformity Declaration STILL GmbH Berzeliusstraße 10 22113 Hamburg Germany We declare that the specified machine conforms to the most recent valid version of the direc- tives specified below:...
Foreword Using the truck Using the truck Commissioning Commissioning is the initial intended use of the truck. The necessary steps for the commissioning vary depending on the model and equipment of the truck. These steps require preparatory work and adjustment work that cannot be per- formed by the operating company.
Foreword Using the truck Use for purposes other than those described in these operating instructions is prohibited. DANGER There is a risk of fatal injury from falling off the truck while it is moving! – It is prohibited to carry passengers on the truck.
Foreword Information about the documentation Information about the documentation Documentation scope Operating instructions fully and must be available to the driver and ● operator at all times. Operating instructions for attachment parts ● (special equipment) If the operating instructions are lost, the oper- Spare parts list ●...
The issue date and the version of these oper- ating instructions can be found on the title page. STILL is constantly engaged in the further de- velopment of trucks. These operating instruc- tions are subject to change, and any claims based on the information and/or illustrations contained in them cannot be asserted.
Foreword Information about the documentation CAUTION Indicates procedures that must be strictly adhered to in order to prevent material damage and/or destruc- tion. NOTE For technical requirements that require special attention. ENVIRONMENT NOTE To prevent environmental damage. List of abbreviations This list of abbreviations applies to all types of operating instructions.
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Foreword Information about the documentation Abbrevi- Meaning Explanation ation European Federation of Materials Han- Fédération Européene de la Manutention dling and Storage Equipment maximum Force Maximum power German authority for monitoring/issuing regulations for worker protection, environ- Gewerbeaufsichtsamt mental protection, and consumer protec- tion Transfer of data packets in wireless net- GPRS...
Foreword Information about the documentation Abbrevi- Meaning Explanation ation Verband der Elektrotechnik Elektronik In- German technical/scientific association formationstechnik e. V. Verein Deutscher Ingenieure German technical/scientific association Verband Deutscher Maschinen- und Anla- German Mechanical Engineering Industry VDMA genbau e. V. Association WLAN Wireless LAN Wireless local area network...
Foreword Environmental considerations Environmental considerations Packaging During delivery of the truck, certain parts are packaged to provide protection during trans- port. This packaging must be removed com- pletely prior to initial start-up. ENVIRONMENT NOTE The packaging material must be disposed of properly after delivery of the truck.
Safety Safety regulations Safety regulations Regular checks and technical inspections These operating instructions, which come with ● the truck, must be communicated to all those Recycling of lubricants, oils and batteries ● concerned and in particular to personnel re- Residual risks. ●...
Safety Definition of responsible persons Definition of responsible persons Operating company The operating company is the natural or legal person or group who operates the truck or on whose authority the truck is used. The operating company must ensure that the truck is only used for its proper purpose and in compliance with the safety regulations set out in these operating instructions.
Safety Definition of responsible persons Drivers This truck may only be driven by suitable per- sons who are at least 18 years of age, have been trained in driving, have demonstrated their skills in driving and handling loads to the operating company or an authorised represen- tative, and have been specifically instructed to drive the truck.
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Safety Definition of responsible persons Prohibition of use by unauthorised per- sons The driver is responsible for the truck during working hours. He must not allow unauthor- ised persons to operate the truck. When leaving the truck, the driver must secure it against unauthorised use, e.g.
Original parts, attachments and accessories companies have not been tested or approved are specially designed for this truck. We draw by STILL. your attention to the fact that parts, attach- ment parts and accessories supplied by other 5001 801 1532 EN - 10/2021 - 03...
Safety Basic principles for safe operation The manufacturer accepts no liability for any damage CAUTION caused by the use of non-original parts and non-orig- inal accessories. The installation or use of such products may have a negative impact on the design of the truck and thus impair active or passive driving safety.
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Safety Basic principles for safe operation Specified characteristics for upper limb vibra- tions vibration characteris- < 2.5 m/s tics NOTE It is mandatory to specify the hand-arm vibra- tions, even where the values do not indicate any danger, as in this case. CAUTION The value expressed above can be used to compare forklift trucks of the same category.
Safety Residual risk Residual risk Residual dangers, residual risks Despite careful working and compliance with standards and regulations, the occurrence of other risks when using the truck cannot be en- tirely excluded. The truck and all other system components comply with current safety requirements. Nev- ertheless, even when the truck is used for its proper purpose and all instructions are fol- lowed, some residual risk cannot be excluded.
Safety Residual risk with these regulations either intentionally or carelessly. Stability The stability of the truck has been tested to the latest technological standards and is guar- anteed provided that the truck is used properly and according to its intended purpose. These standards only take into account the dynamic and static tipping forces that can arise during specified use in accordance with the operating...
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Safety Residual risk the truck correctly and without the risk of acci- dents. 5001 801 1532 EN - 10/2021 - 03...
Safety Residual risk Overview of hazards and countermeasures NOTE This table is intended to help evaluate the hazards in your facility and applies to all drive types. It does not claim to be complete. – Observe the national regulations for the country in which the truck is being used.
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Safety Residual risk Hazard Course of action Check note Notes √ done - Not applicable Assessment of LPG German threshold limit exhaust gases values list (MAK-Liste) and the German Ordi- nance on Industrial Safety and Health (BetrSichV) Impermissible usage Provide operating in- German Ordinance on (improper usage) structions...
Safety Residual risk Hazard Course of action Check note Notes √ done - Not applicable DGUV rule 113-001 and observe the oper- ating instructions When parking LPG German Ordinance on German Ordinance on trucks Industrial Safety and Industrial Safety and Health (BetrSichV), Health (BetrSichV) and DGUV rule 113-001...
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Safety Residual risk NOTE Please note the definition of the following re- sponsible persons: "operating company" and "driver". The design and equipment of the truck comply with the standards and directives required for CE conformity. The design and equipment al- so comply with the standards and directives necessary for the UKCA compliance that is re- quired in the United Kingdom.
Safety Safety tests Safety tests Carrying out regular inspections on the truck The operating company must ensure that the truck is checked by a specialist at least once a year or after particular incidents. As part of this inspection, the technical condi- tion of the truck must be completely tested with regard to accident safety.
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Safety Safety tests The exact procedure for this insulation testing is described in the workshop manual for this truck. NOTE The truck's electrical system and drive batter- ies must be checked separately. Test values for the drive battery Recommended Nominal volt- Component Measurements Test values...
Safety Safety regulations for handling consumables Safety regulations for handling consumables Permissible consumables Refer to the maintenance data table for the WARNING permissible substances necessary for opera- Consumables can be dangerous. tion. It is necessary to follow the safety regulations when handling these substances.
Safety Safety regulations for handling consumables Hydraulic fluid WARNING ENVIRONMENT NOTE During operation of the forklift truck, hy- draulic fluids are pressurised and are Hydraulic fluid is a water-polluting substance! hazardous to your health. Always store hydraulic fluid in containers com- –...
Safety EMC – Electromagnetic compatibility EMC – Electromagnetic compatibility Electromagnetic compatibility (EMC) is a key secondly checks it for sufficient resistance to quality feature of the truck. electromagnetic interference with reference to the planned usage location . A number of EMC involves electrical measures are taken to ensure the limiting the emission of electromagnetic in-...
Views Overview of main components_plug model Overview of main components_plug model Operating handle Fork Joystick Emergency off switch Hydraulic station Lithium-ion battery Drive wheel Handle Baffle 5001 801 1532 EN - 10/2021 - 03...
Views Control handle_plug model Control handle_plug model Horn button Drive switch Lifting button Emergency reverse button Manual lowering button Creep speed button 5001 801 1532 EN - 10/2021 - 03...
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Views Control handle_plug model Key switch Turns the control current on and off. – Insert the key switch(9) to turn on the truck's power supply. – Remove the key switch (9) to turn off the truck's power supply. Emergency off switch ...
Views Indicator light Indicator light The charging indicator (1)displays the follow- ing different states: Charging indicator Display Description Malfunction analysis Red light remains lit Charger is charging Normal status Power display light (2)normal status display: Name LED colour Parameter value Green 60-100% Yellow...
Views Identification plate Identification plate Type Conformity marking: Serial number CE mark for the markets of the EU, the EU Manufacturer candidate countries, the EFTA States and Year of manufacture Switzerland Unladen mass in kg UKCA mark for the United Kingdom market permissible battery weight in kg (for electric EAC mark for the Eurasian Economic Union trucks only) Max./Min.
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Views Identification plate NOTE It is possible for there to be multiple con- ● formity markings on the nameplate. The EAC mark may also be located in the ● immediate vicinity of the nameplate. 5001 801 1532 EN - 10/2021 - 03...
Operation Operating instructions Operating instructions This series of truck is suitable for transporting CAUTION goods over a level surface. The pallet can be Equipment wear or damage open or with horizontal slats and may protrude outwards. The driver must turn off the ignition and remove the key before leaving the pallet truck.
Operation Checks before first commissioning CAUTION CAUTION Equipment wear or damage Equipment wear or damage To ensure the safety of the driver, the pallet truck To prevent feet from being crushed by the load or must not be used in the vicinity of forklift trucks. forks, keep a safe distance from other people when lowering the forks.
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Operation Daily inspection Check for scratches, deformation or cracks. Check the function of the emergency brake ● ● by activating the emergency button. Check if there is any oil leakage from the ● cylinder. Check, the tiller arm-switch braking function ●...
Operation Drive system Drive system Driving, steering and braking NOTE Before driving the truck, make sure that all covers are closed. CAUTION When using the vehicle on an incline or uneven sur- face, raise the forks to prevent the bottom of the forks scraping against the ground.
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Operation Drive system Steering – Turn the operating handle (1) left or right according to the desired direction. Braking Emergency stop – Press the emergency off switch (2). All elec- trical functions will be interrupted. Forced braking Releasing the operating handle will force the brakes.
Operation Drive system CAUTION In a dangerous situation, the driver can apply forced braking by placing the operating lever in the braking position, or by using reverse braking, depending on the actual situation. Creep speed switch – Keeping the handle in the vertical position, simultaneously press the drive switch (4) and the creep speed switch (5);...
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Operation Drive system Ascending slopes Always ascend slopes travelling in the reverse direction, with the load facing uphill. Without a load, we recommend that you as- cend slopes forwards. Descending slopes Travel down slopes must always be forwards, with the load uphill.
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Operation Drive system – Return the accelerator to the neutral posi- tion, then release the accelerator control button to apply the parking brake. – To restart, press the accelerator button for the desired direction. – The truck will move off. 5001 801 1532 EN - 10/2021 - 03...
Operation Load handling Load handling Picking up and storing goods NOTE Loads that are not positioned and secured in accordance with the regulations pose an acci- dent risk. Instruct all personnel to vacate the truck’s ● hazard area. If any person is located in the hazard area, stop the truck immediately.
Operation Load handling – Push the lifting button (2) until the desired lifting height is reached, then release the button. Lowering – Pull the lowering handle (4) upwards until the load-bearing component reaches the bottom, then release the button. CAUTION To avoid shortening the service life of the cylinder, try not to raise the forks to maximum height when lift-...
Operation Load handling CAUTION Be especially careful not to collide with adjacent loads. The load must be properly positioned to prevent colli- sions in narrow aisle spaces. Loading Loading CAUTION Before lifting a load, ensure that its weight does not exceed the truck’s maximum load capacity.
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Operation Load handling – Adjust the height of the forks until they can be easily inserted into the pallet. – Insert the forks under the load. – If the load is shorter than the forks, position the forks so that the front of the load over- hangs them by a few centimetres, to avoid interference with the load immediately ahead.
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Operation Load handling Unloading – Carefully drive the truck to the desired loca- tion. – Carefully drive the truck to the unloading area. – Lower the load until the fork arms are free from the pallet. – Back the truck away in a straight line. –...
Operation Parking the vehicle safely Parking the vehicle safely Whenever you leave the truck, it must be parked correctly, even if you only intend to leave it for a short time. – Pull the lowering lever (1). Lower the load- bearing component.
Operation Hoisting the Truck – Remove the key switch(9) to turn off the power. WARNING You must always park the truck according to regula- tions. Never park the truck on an incline. The load-bearing component must be completely lowered. Hoisting the Truck This section explains the attachment of lifting equipment to the truck for the purpose of...
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Operation Hoisting the Truck – Attach slings in the positions identified by the hook symbol. CAUTION Risk of major equipment damage. It is strictly forbidden to attach the lifting slings to the operating handle or to other points not intended for this purpose.
Operation Handle and handle lever installation Handle and handle lever installation Control handle Bend wire Bracket Steel wire I Screw Steel wire II Controller wire Hand-operated value – Plug the connector of bend wire(5) into con- troller wire(4). First, touching hand-operated value(8). ●...
Operation Battery Use and Maintenance Battery Use and Maintenance Precautions for safely working on the battery The truck must be parked correctly before car- rying out work on the battery. Fire prevention measures – Do not smoke or use open flames around the battery.
Operation Battery Use and Maintenance – Make sure that the charger is not connected to the circuit before connecting or discon- necting it. – The safety regulations supplied by the bat- tery and charger manufacturer must be strictly observed. Charging procedure –...
Operation Battery Use and Maintenance – Remove the key switch (1) to turn off the power, and remove the lithium-ion battery (2). CAUTION When removing the cables, put them aside carefully to avoid damaging them during the procedure. Install the battery in reverse order, paying at- tention to the location where the battery is in- stalled and whether the wiring is correct.
Operation Battery Use and Maintenance Battery precautions – Avoid the battery becoming corroded by water or corrosive liquid. – Keep the battery away from all fire sources, heat sources and flammable or explosive materials. 5001 801 1532 EN - 10/2021 - 03...
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Operation Battery Use and Maintenance – Do not place the battery on top of conduc- tive objects. WARNING If this happens, the battery may leak, emit heat or smoke, which may lead to a serious fire or explosion. – The charging environment temperature ...
Operation Battery Use and Maintenance Battery charger Battery LED light Charging stand 5001 801 1532 EN - 10/2021 - 03...
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Operation Battery Use and Maintenance Battery charger – Remove the battery. – Plug into charging stand and charge (110/220V 50/60HZ). 5001 801 1532 EN - 10/2021 - 03...
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The figure on the right is a top view diagram of the charging contact pins (2).Correctly plug the battery into the charging stand. NOTE If the battery is still not fully charged after five hours, contact an authorised dealer. 5001 801 1532 EN - 10/2021 - 03...
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Operation Battery Use and Maintenance Charging complete – The battery will take approximately 2.5 hours to fully charge at a voltage of 100– 240 V AC. – Insert the battery into the vehicle's battery holder. 5001 801 1532 EN - 10/2021 - 03...
Operation Battery Use and Maintenance – A fully charged battery can last for three hours of continuous use. WARNING Before returning the battery to the vehicle, ensure that the vehicle is powered off. CAUTION Identify the positive and negative terminals according to the charging stand contact pins.
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Operation Battery Use and Maintenance The battery can only be used when the battery truck. Battery replacement equipment must be compartment is closed. approved in advance by the company. The size and weight of the battery have a sig- Li-ion Battery waste disposal please contact nificant impact on the operational safety of the your service dealer.
Operation Lithium-ion battery appendix Lithium-ion battery appendix Safety precautions – Do not short-circuit the positive and nega- tive terminals of the battery. – Do not bump the battery. Handle it gently and avoid subjecting it to excessive vibra- tion, external impact or falls from height. –...
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Operation Lithium-ion battery appendix – It is strictly forbidden to hot-swap batteries. – Fire and electric shock are easily caused. – Be aware of corrosion. – It may cause battery damage and shorten the battery life. 5001 801 1532 EN - 10/2021 - 03...
Operation Lithium-ion battery appendix – Smoking and naked flames are strictly pro- hibited. – They may cause the battery to explode. Battery introduction and instructions Battery introduction CAUTION Rated Battery Ambient usage temperature: 0°C to 40°C 24 V voltage material Rated ca- Battery di-...
Operation Lithium-ion battery appendix 7. If the lithium-ion battery fails and cannot be ing installation and removal. When lifting, hook used, remove it from the vehicle. Trained per- two slings to the eyelets, gently lift and keep sonnel can use our BMS special reading in- the battery stable without tilting it;...
Operation Lithium-ion battery appendix Storage 4. Stacking is prohibited for this product ser- NOTE ies; Lithium-ion batteries are classified as danger- ous goods according to class 9. CAUTION Store batteries secured against overturning. To pro- NOTE tect batteries against moisture, do not store them di- rectly on the floor.
Operation Lithium-ion battery appendix Troubleshooting common problems During the use and maintenance of lithium-ion cracks, splits in the insulation layer or burn power batteries, one or more of the following marks, immediately stop using the battery, find abnormal conditions may occur with the bat- and analyse the cause and fix it;...
Operation Forklift truck transport 3. Check the reliability of the charging device 5. Check the status of the insulation resist- and make sure that the charging device is ance of the battery module and the bodywork, charging in full compliance with the voltage and make sure that the resistance complies and current regulation signals from the BMS.
Operation Cleaning the Forklift Cleaning the Forklift Cleaning depends on the type of use and the workplace. Should the truck come into contact with highly aggressive elements such as salt water, fertilizers, chemical products, cement, etc., it should be cleaned as carefully as pos- sible after every work cycle.
Operation Decommissioning and storing brake performance. You must also lubricate the truck according to its maintenance sche- matics. Decommissioning and storing Recommissioning after storage If the truck is to be decommissioned for more than 2 months, it must be parked in a frost- Clean the truck thoroughly.
Operation Equipment scrappage and disposal procedure Equipment scrappage and disposal procedure When the truck is eventually scrapped and disposed of, this must be carried out in ac- cordance with the laws and regulations in force in the country of use. Special attention should also be paid to regulations regarding the disposal of used batteries, fuel, oil and electronic and electrical equipment, as well as...
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Operation Equipment scrappage and disposal procedure 5001 801 1532 EN - 10/2021 - 03...
Maintenance General Maintenance Information General Maintenance Information Operational safety and environmental protection You must carry out the checks and mainte- replacement of fluids in accordance with ● nance operations outlined in this section at current environmental protection regula- the intervals set out in the service plan. tions.
Maintenance General Maintenance Information Maintenance and checks Perform maintenance thoroughly in accord- and usage conditions of the truck. Service in- ance with regulations to ensure reliable stabili- tervals will be shorter if operational usage con- ty of the truck’s performance. This is the one ditions exceed ordinary levels.
Maintenance General Maintenance Information Before changing any filters or working on the All containers used to pour oil must be clean. hydraulic system, thoroughly clean the surface and the areas around the part. Servicing and maintenance personnel training and qualification Truck maintenance must only be carried out The person responsible for carrying out the in- by qualified and authorised personnel.
Maintenance Inspection and Maintenance Inspection and Maintenance Maintenance - 500 hours/every 6 months At operating hours Carried 1000 1500 2000 2500 3000 3500 4000 4500 5000 Note regarding servicing work Specialist knowledge is required for servicing work. Special tools are also needed. Contact your service dealer.
Maintenance Essential maintenance Essential maintenance Disassembling the cowling – Loosen the 4 stud bolts that lock the cowl- ing in place (1). – Remove the cowling. Replacing the drive wheel The drive wheel can only be replaced by au- thorised service personnel.
– After topping up, lift the forks. The oil level is fully topped up when you no longer hear popping noises; continue to add oil if you still hear popping noises. – Refit by following the above steps in re- verse order.
(refer to the model identifica- The load is overweight tion plate) If you are still unable to resolve the fault after performing all the steps listed in "Solutions", please contact the company's customer serv- ice department. Further fault identification and...
Maintenance Troubleshooting 4. Overcurrent protection: the green light ● flashes once (the cycle is for 1 second) then stops for 2 seconds, then flashes 5 times, then stops for 3 seconds and repeats. 5. Battery temperature is too high: the ●...
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(2) Poor battery or control unit con- FAULT nection (1) Cell voltage >31 V; OVERVOLT- Cell voltage too (2) Battery charger is still connec- AGE FAULT high ted when the vehicle is running; (3) Poor battery contact Main contactor coil...
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Maintenance Troubleshooting (1) Solenoid brake coil open circuit; BRAKE ON Brake activation (2) Solenoid brake drive short cir- FAULT malfunction cuit PRE- (1) Control unit failure; CHARGE Precharge fault (2) Low cell voltage FAULT BRAKE OFF Brake deactivation (1) Solenoid brake coil short circuit FAULT malfunction (2) Solenoid brake coil open circuit...
Technical Data Eco-design requirements for electric motors and variable speed drives Dimensions Ground clearance with load, center of 4.32 m2 (mm) wheelbase Aisle width with 800 x 1200 mm pallet 4.34 Ast (mm) 2062 2062 along forks 4.35 Turning radius Wa (mm) 1390 1390...
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Technical Data Eco-design requirements for electric motors and variable speed drives because these variable speed drives do not meet the description given in Article 2 "Scope", Item (1) (b). 5001 801 1532 EN - 10/2021 - 03...
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Technical Data Eco-design requirements for electric motors and variable speed drives 5001 801 1532 EN - 10/2021 - 03...
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Index Hazards and countermeasures..Hoisting the truck....58 Address of manufacturer....Hydraulic fluid.
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Index Safety regulations for handling consuma- Technical description....2 bles......Topicality of the operating instructions.
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STILL GmbH 5001 801 1532 EN - 10/2021 - 03...
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