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Getting help
Redundant power supply unit indicator codes
Non-redundant power supply unit indicator codes
Troubleshooting cooling problems
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow
the safety instructions that are shipped with your product.
Ensure that the following conditions exist:
•
System cover, cooling shroud, EMI filler panel, memory module blank, or back filler bracket is not removed.
•
Ambient temperature is not higher than the system specific ambient temperature.
•
External airflow is not obstructed.
•
A cooling fan is not removed or has not failed.
•
The expansion card installation guidelines have been followed.
Additional cooling can be added by one of the following methods:
From the iDRAC web GUI:
1. Click Hardware > Fans > Setup.
2. From the Fan Speed Offset drop-down list, select the cooling level required or set the minimum fan speed to a custom value.
From F2 System Setup:
1. Select iDRAC Settings > Thermal, and set a higher fan speed from the fan speed offset or minimum fan speed.
From RACADM commands:
1. Run the command racadm help system.thermalsettings
For more information, see the Integrated Dell Remote Access User's Guide at Dell.com/idracmanuals.
Troubleshooting cooling fans
Prerequisites
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow
the safety instructions that are shipped with your product.
NOTE:
The fan number is referenced by the systems management software. In the event of a problem with a particular
fan, you can easily identify and replace it by noting down the fan numbers on the cooling fan assembly.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
1. Reseat the fan or the fan's power cable.
2. Restart the system.
Next steps
1. Follow the procedure listed in the After working inside your system section.
2. If the problem persists, see the Getting help section.
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Troubleshooting your system
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Troubleshooting
