Dell DSS 1500 Owner's Manual
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Dell DSS 1500 Owner's Manual

Dell DSS 1500 Owner's Manual

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Dell DSS 1500
Owner's Manual
Regulatory Model: E28S Series
Regulatory Type: E28S002

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Summary of Contents for Dell DSS 1500

  • Page 1 Dell DSS 1500 Owner's Manual Regulatory Model: E28S Series Regulatory Type: E28S002...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.

  • Page 3: Table Of Contents

    Contents 1 About your Dell DSS 1500................... 8 ..................... 8 Front-panel features and indicators ...........................10 Diagnostic indicators ..................11 Hot swappable hard drive indicator codes ....................12 Back-panel features and indicators ..........................14 NIC indicator codes ................14 Indicator codes for redundant power supply unit ..............16...
  • Page 4 ........................33 Changing the boot order .......................33 Choosing the system boot mode ....................33 Creating a system and setup password ................ 34 Using your system password to secure your system ............35 Deleting or changing system password and setup password ..................35 Operating with a setup password enabled ..........................
  • Page 5 ............................60 Cooling fans ........................60 Removing a cooling fan ........................61 Installing a cooling fan ..................62 Expansion cards and expansion card riser ..................62 Expansion card installation guidelines ....................62 Removing the expansion card riser ....................63 Installing the expansion card riser .......................
  • Page 6 ........................110 Diagnostic messages ..........................110 Alert messages 6 Using system diagnostics................111 ....................111 Dell Embedded System Diagnostics ............... 111 When to use the Embedded System Diagnostics ..........111 Running the Embedded System Diagnostics from Boot Manager ......................111 System diagnostics controls 7 Jumpers and connectors.................113...
  • Page 7 ..........................117 Power specifications ...................... 117 Storage controller specifications ..........................118 Drive specifications ........................ 118 Connectors specifications ...........................118 Video specifications ......................119 Environmental specifications 9 Getting help.......................122 ..........................122 Contacting Dell ....................122 Locating your system Service Tag ......................... 122 Documentation feedback...

  • Page 8: About Your Dell Dss 1500

    About your Dell DSS 1500 The Dell DSS 1500 is a rack server that supports two processors based on the Intel Xeon EP E5-2600 v3 family, up to 16 DIMMs, and up to four hard drives. The DSS 1500 systems are available in the following configurations: Table 1.
  • Page 9 Item Indicator, Button, or Icon Description Connector NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off. Diagnostic indicator The diagnostic indicator lights up to display error status.

  • Page 10: Diagnostic Indicators

    Item Indicator, Button, or Icon Description Connector Hard drives Up to eight 2.5-inch hot-swappable hard drives/ SSDs. Figure 3. Front-panel features and indicators—four 3.5-inch cabled hard drive chassis Table 4. Front-panel features and indicators—four 3.5-inch cabled hard drive chassis Item Indicator, Button, or Icon Description...

  • Page 11: Hot Swappable Hard Drive Indicator Codes

    For more standby, and if any error information about error messages, see the exists (for example, a failed Dell Event and Error Messages Reference fan or hard drive). Guide at Dell.com/esmmanuals → OpenManage software. Invalid memory configurations can cause the system to halt at startup without any video output.

  • Page 12: Back-Panel Features And Indicators

    Table 6. Hot swappable hard drive indicators Drive-status indicator pattern (RAID only) Condition Flashes green two times per second Identifying drive or preparing for removal. Drive ready for insertion or removal. NOTE: The drive status indicator remains OFF until all hard drives are initialized after the system is turned on.
  • Page 13 Table 7. Back-panel features and indicators Item Indicator, Button, or Icon Description Connector Serial connector Allows you to connect a serial device to the system. BMC port (optional) Dedicated management port on the BMC port card. PCIe expansion card Allows you to connect a PCI Express expansion slots (2) card.

  • Page 14: Nic Indicator Codes

    Item Indicator, Button, or Icon Description Connector USB connector Allows you to connect USB devices to the system. The port is USB 2.0-compliant. Video connector Allows you to connect a VGA display to the system. NIC indicator codes Figure 6. NIC indicators link indicator activity indicator Table 8.
  • Page 15 CAUTION: For AC PSUs, use only PSUs with the Extended Power Performance (EPP) label on the back. Mixing PSUs from previous generations of Dell PowerEdge servers can result in a PSU mismatch condition or failure to power on. Flashing amber...

  • Page 16: Indicator Codes For Non-Redundant Power Supply Unit

    Convention Power Indicator Condition Pattern CAUTION: When correcting a PSU mismatch, replace only the PSU with the flashing indicator. Swapping the other PSU to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to a Low Output configuration or vice versa, you must turn off the system.

  • Page 17: Documentation Matrix

    Storage controller documentation at Dell.com/ deploy the cards, and manage the storage storagecontrollermanuals subsystem Check the event and error messages generated by Dell Event and Error Messages Reference Guide at the system firmware and agents that monitor Dell.com/openmanagemanuals → OpenManage system components software...

  • Page 18: Performing Initial System Configuration

    Turn the system on by pressing the power button. Turn on the attached peripherals. Setting up and configuring the BMC IP address You can set up the Integrated Dell Baseboard Management Controller (BMC) IP address by using one of the following interfaces: •...

  • Page 19: Installing The Operating System

    To perform out-of-band systems management by using BMC, you must configure BMC for remote accessibility, set up the management station and managed system, and configure the supported web browsers. For more information about logging in to BMC and iDRAC licenses, see the Integrated Dell Remote Access Controller 8 User’s Guide at Dell.com/idracmanuals.

  • Page 20: Pre-Operating System Management Applications

    Pre-operating system management applications The pre-operating system management applications for your system help you manage different settings and features without booting to the operating system. Your system has the following pre-operating system management applications: • System Setup • Boot Manager Navigation keys The navigation keys can help you quickly access the pre-operating system management applications.

  • Page 21: About System Setup

    The iDRAC settings utility is an interface to set up and configure the BMC parameters by using UEFI. You can enable or disable various BMC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller 8 User’s Guide at Dell.com/ idracmanuals. Device Settings Enables you to configure device settings.

  • Page 22: System Information Screen Details

    Option Description Processor Settings Displays information and options related to the processor such as speed, cache size. SATA Settings Displays options to enable or disable the integrated SATA controller and ports. Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.

  • Page 23: Memory Settings Screen Details

    Option Description UEFI Compliance Displays the UEFI compliance level of the system firmware. Version Memory Settings screen details You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system memory testing and node interleaving. To view the Memory Setting screen, click System Setup Main Menu →...
  • Page 24 Option Description Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one logical processor per core.

  • Page 25: Sata Settings Screen

    Option Description NOTE: The processor bus speed option displays only when both processors are installed. Processor 1 The following settings are displayed for each processor installed in the system: Option Description Family-Model- Displays the family, model and stepping of the processor as Stepping defined by Intel.

  • Page 26: Boot Settings Screen Details

    Option Description Port B Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI mode, BIOS support is always enabled. Option Description Model...

  • Page 27: Network Settings Screen Details

    Network Settings screen details You can use the Network Settings screen to modify PXE device settings. The network settings option is available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For BIOS boot mode, the option ROM of the network controllers handles the network settings.

  • Page 28: Serial Communication Screen

    Option Description Embedded NIC1 NOTE: The Embedded NIC1 and NIC2 option is only available on systems that and NIC2 do not have Integrated Network Card 1. Enables or disables the Embedded NIC1 and NIC2 option. If set to Disabled, the NIC may still be available for shared network access by the embedded management controller.

  • Page 29: System Profile Settings Screen Details

    Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.
  • Page 30 Option Description Memory Sets the speed of the system memory. You can select Maximum Performance, Frequency Maximum Reliability, or a specific speed. Turbo Boost Enables or disables the processor to operate in turbo boost mode. This option is set to Enabled by default. Energy Efficient Enables or disables the Energy Efficient Turbo.

  • Page 31: System Security Settings Screen

    System Security Settings screen You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button. To view the System Security screen, click System Setup Main Menu → System BIOS → System Security Settings.

  • Page 32: Miscellaneous Settings Screen Details

    Miscellaneous Settings screen details You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and changing the system date and time. To view the Miscellaneous Settings screen, click System Setup Main Menu → System BIOS → Miscellaneous Settings.

  • Page 33: Changing The Boot Order

    NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Creating a system and setup password Prerequisites Ensure that the password jumper is enabled.

  • Page 34: Using Your System Password To Secure Your System

    NOTE: The password jumper enables or disables the system password and setup password features. For more information about the password jumper settings, see System board jumper settings. Steps To enter System Setup, press F2 immediately after turning on or rebooting your system. On the System Setup Main Menu screen, click System BIOS →...

  • Page 35: Deleting Or Changing System Password And Setup Password

    Deleting or changing system password and setup password Prerequisites Ensure that the password jumper is Enabled and the Password Status is set to Unlocked before attempting to delete or change the existing system or setup password. NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked.

  • Page 36: Idrac Settings Utility

    The iDRAC settings utility is an interface to set up and configure the BMC parameters by using UEFI. You can enable or disable various BMC parameters by using the iDRAC settings utility. For more information about using BMC, see Integrated Dell Remote Access Controller 8 User’s Guide at Dell.com/ idracmanuals.

  • Page 37: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 38: Recommended Tools

    Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the system keylock • Phillips #2 screwdriver • Wrist strap • Plastic scribe System cover Removing the system cover Prerequisites Ensure that you read the Safety instructions.

  • Page 39: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 40 power supply unit PCIe card connector (2) memory module socket (B8, B4, B7, B3) CPU2 memory module socket (B1, B5, B2, B6) memory module socket (A1, A5, A2, A6) CPU1 memory module socket (A8, A4, A7, A3) cooling fan (5) hard drive (4) Figure 11.

  • Page 41: Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 42: Installing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 43 Figure 13. Memory socket locations Memory channels are organized as follows: Table 12. Memory channels Processor channel 0 channel 1 channel 2 channel 3 Processor 1 slots A1 and A5 slots A2 and A6 slots A3 and A7 slots A4 and A8 Processor 2 slots B1 and B5 slots B2 and B6...

  • Page 44: General Memory Module Installation Guidelines

    General memory module installation guidelines Your system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration. The following are the recommended guidelines for installing memory modules: • x4 and x8 DRAM based DIMMs can be mixed. For more information, see Mode-specific guidelines.

  • Page 45: Sample Memory Configurations

    Memory optimized (independent channel) mode This mode supports SDDC only for memory modules that use x4 device width, and this mode does not impose any specific slot population requirements. Memory sparing NOTE: To use memory sparing, this feature must be enabled in System Setup. In this mode, one rank per channel is reserved as a spare.
  • Page 46 System DIMM Number DIMM Rank, DIMM Slot Population Capacity (in Size (in of DIMMs Organization, and Frequency 2R, x8, 2133MT/s A1, A2, A3, A4, A5, A6, A7, 2R, x4, 2133MT/s A1, A2, A3, A4 2R, x4, 2133MT/s A1, A2 2R, x4, 2133MT/s A1, A2, A3, A4, A5, A6 2R, x4, 2133MT/s A1, A2, A3...

  • Page 47: Removing A Memory Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 48 If installed, remove the expansion card riser. WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.

  • Page 49: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 50: Hard Drives

    Figure 15. Installing the memory module memory module alignment key memory module socket ejector (2) When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory modules installed. Repeat steps 1 to 4 of this procedure to install the remaining memory modules.

  • Page 51: Removing A 3.5-Inch Hard Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 52: Installing A 3.5-Inch Hard Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 53: Installing A 3.5-Inch Cabled Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 54: Removing A Hot-Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 55: Installing A Hot-Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 56: Installing A Hot Swappable 2.5-Inch Hard Drive Into A 3.5-Inch Hard Drive Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 57: Removing A 2.5-Inch Hot Swappable Hard Drive From A 3.5-Inch Hard Drive Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 58: Removing A 3.5-Inch Hot Swappable Hard Drive Adapter From A 3.5-Inch Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 59: Installing A Hard Drive Into A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 60: Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 61: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 62: Expansion Cards And Expansion Card Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 63: Installing The Expansion Card Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 64: Removing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 65: Installing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 66: Remote Management Port Card (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 67 Figure 25. Removing and installing the remote management port card remote management port card holder remote management port card remote management port screws (2) remote management port card connector on system board Next steps Install the expansion card riser. If applicable, connect the required power or data cables to the expansion card(s). Install the cooling shroud.

  • Page 68: Installing The Remote Management Port Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 69: Removing A Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 70: Removing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 71 support and follow the instructions included in the compressed download file to install the update on your system. If connected, disconnect the cables from expansion card(s). If installed, remove the PCIe expansion card riser. Remove the cooling shroud. NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full length card.
  • Page 72 CAUTION: If you are permanently removing a processor, you must install a socket protective cap and a processor blank in the vacant socket to ensure proper system cooling. The processor blank covers the vacant sockets for the DIMMs and the processor. Figure 28.

  • Page 73: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 74: Installing A Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 75 Figure 29. Applying thermal grease on the top of the processor processor thermal grease thermal grease syringe Place the heat sink on the processor. Tighten one of the four screws to secure the heat sink to the system board. Tighten the screw diagonally opposite to the first screw that you tightened. NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink.

  • Page 76: Power Supply Units

    NOTE: For AC power supplies, use only PSUs with the Extended Power Performance (EPP) label on the back. Mixing PSUs from previous generations of Dell PowerEdge servers can result in a PSU mismatch condition or failure to power on.
  • Page 77 CAUTION: The system requires one power supply for normal operation. On power-redundant systems, remove and replace only one power supply at a time in a system that is powered on. Ensure that you follow the Safety instructions. Disconnect the power cable from the power source. Disconnect the power cable from the power supply unit (PSU) and remove the straps that bundle and secure the system cables.

  • Page 78: Installing A Redundant Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 79: Installing A Non-Redundant Power Supply

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 80: Removing The Power Supply Unit Blank

    Steps Slide the power supply unit (PSU) into to PSU slot. Align the screw hole on the PSU with the standoff on the chassis. Tighten the screw to secure the PSU to the chassis. Connect all the power cables to the system board, hard drives, and optical drive. Next steps Follow the procedure listed in After working inside your...

  • Page 81: Installing The Power Supply Unit Blank

    Figure 32. Removing and installing the PSU blank PSU blank PSU bay Installing the power supply unit blank Install the power supply unit (PSU) blank only in the second PSU bay. Align the power supply unit (PSU) blank with the PSU bay and push it into the chassis until it clicks into place.

  • Page 82: Hard-Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 83: Removing The Hard-Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 84 Figure 34. Removing and Installing the four 3.5-inch hard drive SAS/SATA backplane guide (2) hard-drive/SSD backplane release tab (2) backplane power cable backplane signal cable SAS_A connector on the backplane hard-drive/SSD connector (4)
  • Page 85 Figure 35. Cabling diagram—Four 3.5-inch (x4) hard drive SAS/SATA backplane SW_RAID_A connector on the system cable routing latch board SAS_A connector on the backplane hard-drive backplane system board...
  • Page 86 Figure 36. Removing and installing the eight 2.5 inch SAS/SATA backplane hard-drive/SSD backplane backplane power cable backplane signal cable SAS_A cable connector release tab (2) SAS_B cable connector hard-drive/SSD connector (8)

  • Page 87: Installing The Hard-Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 88: Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 89 Figure 38. Removing and installing the control panel—four 3.5-inch hard-drives chassis control panel notches (6)

  • Page 90: Installing The Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 91: Removing The Control-Panel Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 92: Installing The Control-Panel Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 93: Power Interposer Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 94: Installing The Power Interposer Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 95: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 96 Figure 43. Screw location on the system board screw (9)

  • Page 97: Installing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 98 CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. Hold the touch points and lower the system board into the chassis. Push the system board toward the back of the chassis until the board clicks into place.
  • Page 99 Click service tag Settings. Enter the service tag. NOTE: You can enter the service tag only when the service tag field is empty. Ensure that you enter the correct service tag. After the service tag is entered, it cannot be updated or changed. Click Ok.

  • Page 100: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 101: Troubleshooting A Serial I/O Device

    Steps Disconnect the keyboard and/or mouse cables from the system and reconnect them. If the problem persists, connect the keyboard and/or mouse to another USB port on the system. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning USB ports are enabled.

  • Page 102: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 103: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 104: Troubleshooting Power Supply Units

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 105: Troubleshooting Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 106: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 107: Troubleshooting A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 108: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 109: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 110: Diagnostic Messages

    Diagnostic messages The system diagnostic utilities may issue messages if you run diagnostic tests on your system. For more information about system diagnostics, see Using system diagnostics. Alert messages The systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions.

  • Page 111: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 112: Menu Description

    Menu Description Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 113: Jumpers And Connectors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 114: System Board Connectors

    The existing passwords are not disabled (erased) until the system boots with the jumper on pins 2 and 4. However, before you assign a new system and/or setup password, you must move the jumper back to pins 4 and 6. NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 4, the system disables the new password(s) the next time it boots.
  • Page 115 Table 19. System board jumpers and connectors Item Connector Description PCIE _G2_X4 (PCH) PCIE Slot 3 (x4) PCIE_G3_X16 (CPU1) PCIe Slot 2 and PCIe Slot 1 (PCIe Slot is closer to the CPU2 socket) B1, B5, B2, B6 DIMMS for CPU2 channels 0 and 1 CPU2 Processor socket 2 J-AMEA...

  • Page 116: Technical Specifications

    Technical specifications This section describes the technical specifications of your system. Dimensions and weight Physical Dimensions Width (with rack 48.24 cm (18.99 inch) latches) Width (without 43.40 cm (17.08 inch) rack latches) Height 4.28 cm (1.68 inch) Depth (without 60.7 cm (23.9 inch) bezel) Maximum 19.9 kg (43.87 lb)

  • Page 117: Memory Specifications

    Memory specifications Memory Specification Architecture 1333 MT/s, 1600 MT/s, 1866 MT/s, or 2133 MT/s DDR4 registered, Error Correcting Code (ECC) Spare Rank, Single Device Data Correction (SDDC) DIMMs Support for advanced ECC or memory optimized operation Memory module Sixteen 288-pin sockets sockets Memory module 8 GB, 16 GB, and 32 GB...

  • Page 118: Drive Specifications

    Drive specifications Drives Specification Four hard drives Up to four 3.5-inch cabled hard drives systems Up to four 3.5-inch hot-swappable SAS, SATA, or Nearline SAS hard drives Eight hard drive Up to eight 2.5-inch, hot-swappable SAS, SATA, SATA SSD, or Nearline SAS hard systems drives Connectors specifications...

  • Page 119: Environmental Specifications

    Refresh rate (Hz) Color depth (bit) 1440 X 900 8, 16, 32 Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/environmental_datasheets. Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.

  • Page 120: Operating Specifications

    Maximum Specifications altitude Storage 12,000 m (39,370 ft). Operating Specifications temperature de-rating Up to 35 °C (95 °F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft) 35 °C to 40 °C (95 Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m (3,117 ft). °F to 104 °F) 40 °C to 45 °C Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above 950 m (3,117 ft).
  • Page 121 NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

  • Page 122: Getting Help

    Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel. Documentation feedback Click the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to send your feedback.

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